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Cisco Meraki Logo

Mobile Device Management

Last updated: October 2024

Cisco Meraki Pricing, Features, Reviews and Alternatives

Cisco Meraki FAQs

Q. What type of pricing plans does Cisco Meraki offer?

Cisco Meraki has the following pricing plans:
Starting from: $40.00
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Cisco Meraki?

Cisco Meraki has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Cisco Meraki support?

Cisco Meraki supports the following languages:
Korean, Chinese (Simplified), Italian, Spanish, German, French, English, Japanese


Q. Does Cisco Meraki support mobile devices?

Cisco Meraki supports the following devices:
Android, iPad, iPhone


Q. Does Cisco Meraki offer an API?

Yes, Cisco Meraki has an API available for use.


Q. What level of support does Cisco Meraki offer?

Cisco Meraki offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat

Cisco Meraki product overview

Price starts from

40

What is Cisco Meraki?

Cisco Meraki Systems Manager provides over-the-air centralized management, diagnostics, and monitoring for the mobile devices managed by your organization — from iPads and Androids to Macs and PCs. Systems Manager monitors each of your organization’s devices, showing useful metrics such as client hardware/software information and recent location, and even lets administrators remotely lock and erase devices.

Key benefits of using Cisco Meraki

Enforce policies across mobile devices administered by your organization. Protect devices and their data, control their usage with fine-grained passcode policies, and restrict access to the app store, gaming, and content.

Systems Manager also makes it easy to define and deploy network settings like wireless connectivity, security settings, and remote VPN access to all devices on your network at once.

Backpack lets you deliver and manage documents, images, apps, and other files on Android devices. Bundle documents and files into a backpack and deliver it over-the-air to one device or thousands of devices, right from the dashboard.

Improve the security of BYOD initiatives by enforcing data encryption, remotely wiping lost devices, and even restricting network access to managed devices.

Device-specific policies can be automatically applied by Cisco Meraki wireless APs to restrict, quarantine, or throttle user-owned devices.

See how many BYOD clients have connected, measure the bandwidth they’ve used, and even see their percentage of total traffic.

Network summary reports are delivered to your inbox at any time or on an automatic, monthly schedule.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
24/7 (Live rep)
Knowledge Base
Chat

Training options

Videos

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Cisco Meraki pricing information

Value for money

4.1

/5

119

Starting from

40

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Cisco Meraki features

Functionality

4.4

/5

119

Total features

46

6 categories

Most valued features by users

API
Reporting/Analytics
Activity Dashboard
Alerts/Notifications
Mobile Access
Real-Time Analytics
Data Import/Export
Application Management

Functionality contenders

Cisco Meraki users reviews

Overall Rating

4.5

/5

119

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.33/10
Rating distribution

5

4

3

2

1

66

46

7

0

0

Pros
Overall we're very happy. Deployments are easy and not having to support controllers has been helpful, although controller based systems do have their advantages.
A GOOD PRODUCT WITH OPPORTUNITIES FOR IMPROVEMENT AND I ADD GREAT TECHNICAL SUPPORT.
The tools for diagnosing and checking network issues are amazing. As well as the granularity of the information displayed to the ability to 'micro manage' the network.
Cons
The hard issue that the user interface requires knowledge of how to navigate and setup the systems. This can be difficult if you have no prior training or experience.
I cannot think of any features that are missing or need to be added.
Policy pushing over the air is hit or miss, and it can take multiple attempts to get a client device to receive the revised policies.

Overall rating contenders

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ahmer Z.

Director IT

Information Technology and Services, 1,001-5,000 employees

Review source

Overall Rating

A solid cloud network solution

Reviewed 2 years ago

Transcript

Ahmer: Hi, my name is Ahmer. I work for Elithia and I use Meraki for my networking needs, and I rate Meraki number five. I use Meraki for my office networking, for wifi access, for switching, and for my firewalls. We set up all of our network and settings and everything. We ship the hardware to the sites, people unpack it, rack it, mount it and paved on, and voila, we have network up and running. They do not have native Azure active directory integration for authentication, for the user authentication I mean, so we use a cloud radius service to authenticate our users on wifi, on for network access control and whatnot, so that is badly needed in Meraki, and we've been very vocal with the Meraki Support and Community Forum, but it's not happening for the last couple of years, we've been asking for it.

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Jhon V.

Telecommunications, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The most reliable solution for managing high-capacity wireless networks

Reviewed a year ago

There are solutions that allow companies to reduce installation costs, maintenance of an entire IT infrastructure for the provision of services such as wireless access points to schools, universities, concert halls and parks; with Cisco Meraki all these operating costs are reduced to the maximum expression and you have the guarantee that the equipment used are of the highest quality withstanding extreme environmental and physical conditions and still providing very stable connections, with this we can say that Cisco Meraki is a step ahead in terms of wireless connection.

Pros

Our company focused its eyes on Cisco Meraki for several important reasons such as: minimum infrastructure costs since the implementation does not require the physical installation of advanced equipment or data centers since all the infrastructure is in the cloud, this also eliminates maintenance costs that operationally demanded a considerable investment, secure and highly reliable wireless networks capable of supporting connections under the 802.11 ac standard in the order of Gbps, management from a single central platform and accessible from anywhere in the world.

Cons

The total dependence of the MR devices to the internet connection limits a little the management of our operative personnel that performs the repairs in all the zones, it is clear that for the cases where the internet connection fails, the local access to the access point is operative but when it is required to implement some access policy or special configurations in some points, the access through the central console by an administrator is obligatorily required.

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Alejandro Enrique M.

Telecommunications, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Meraki a reliable, stable and centrally managed network

Reviewed a year ago

Benefits of using a Meraki network are many, centralization of all devices, switches, firewall and in our case wifi access points, these have a stable radio signal emission power and ensuring the connection in the different wifi standart allowing to connect any kind of mobile devices from low to high range; in addition to having centralized management from the cloud that allows us to make adjustments to the settings from anywhere in the world with internet connection being reflected instantly on the monitored equipment, in conclusion a reliable network although a little expensive to implement but which is worth the investment.

Pros

Meraki has left a positive mark in our company due to its benefits and the experience that supports it, we have a large number of access points MR distributed in different areas of the city in parks, educational institutions, hospitals and each of them is monitored easily and remotely from the web; thanks to this we can analyze the capacity of connections, radio frequency channel in use, current wifi standard 802. 11 b/g/n/ac, also thanks to the power and stability in the signal emission of each MR we guarantee to the users a clean connection without interruptions that for some of the cases a stable connection is vital.

Cons

With the continuous expansion of our network also demands the inclusion of more MR devices, these are notoriously more expensive although comparing the cost/benefit ratio is worth the investment, however, one of the limitations for this type of network is its close dependence on the internet connection to perform advanced technical configurations on the devices, everything related to ACS configuration, MAC filtering (black or white list) as it does not allow such configurations locally limiting it to communication with the central administration.

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Isaac O.

Information Technology and Services, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Lots of promise but not enough focus on the core

Reviewed 5 years ago

This software has great promise as an MDM solution but it lags behind other solutions. If you’re looking for free and iOS/Android this is for you. If you want to manage computers you may want to consider looking elsewhere. Systems Manager doesn’t scale well and provide advanced features.

Pros

This is a beautiful MDM solution that supports all platforms which is great. There are some features not found elsewhere that make it easy to integrate security functionality with Meraki’s networking stack. Want WPA2 enterprise with TLS? Systems manager makes this seamless.

Cons

Feature set prioritizes integration with Meraki stack. Features introduced by Apple or Microsoft at the OS level can take months if not years to finally be implemented. This can cause quite a lag as your user base upgrades. No real features to manage the patch level of devices aside from manually pushing updates each time. Licensing cost fluctuates frequently (it’s free, it’s paid, it’s mostly free but sometimes paid).

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Leonardo E.

Telecommunications, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent solution for the management, supervision and administration of networks in the cloud.

Reviewed a year ago

Cisco Meraki allowed us to manage and monitor securely and from the cloud about 60 access points that we have located in different specific areas of the city through a central console and in the same way we can solve in a short time any problems that may arise without the need to have to move our technicians to solve them, the user experience is really positive and beneficial.

Pros

We can easily configure, manage and monitor our free WIFI networks from a single panel 100% in the cloud, it is easy to add wireless access points to the central panel and exercise control, cisco Meraki allows me to regulate the bandwidth to provide, either by SSID, IP, among others, I can restrict access to specific pages, encrypt networks (AES, WPA, WPA-PSK, etc); our company provides a free service of WiFi Zones located in different parts of the city in parks, shopping malls and other common areas through access point MR18. The support provided is timely and efficient in any circumstance, they respond in a very short time to our requests; I like the advanced security features provided, last but not least, Cisco Meraki provides a very intuitive and modern user interface, in which you can navigate smoothly.

Cons

The purchase price of the equipment and licenses is expensive compared to other competing products but it is well worth the investment as the benefits are many.

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Carolina R.

Telecommunications, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Secure and centralized management of your access points

Reviewed a year ago

Cisco Meraki has allowed our team to manage in a comfortable, proactive and dynamic way our wireless infrastructure (access points); this allows us to quickly configure all kinds of policies either access or security and we have the guarantee of Cisco technical support which have not provided timely assistance when presenting physical difficulties or any specific configuration on any of the devices deployed, in short a tool that is worth using if you want to have a solid infrastructure and ensuring high levels of service to customers.

Pros

There are several details for which Cisco Meraki has greatly facilitated our daily work in terms of installation, management and monitoring of access points deployed in remote sites of our customers and is the ease of implementation; it may sound routine but this work is as simple as plug and play, just physically connect the element and in a few minutes the autodiscovery function shows the element to be monitored and parameterized according to customer needs (SSID, Encryption, MAC Filtering, Content Policies, etc).

Cons

There are more benefits than negative points, although I can indicate that the implementation is expensive in its licensing, perhaps for small and medium organizations it would be complex due to the high cost of licenses and equipment.

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