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Metaphor IVR+
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive voice response (IVR) system for call centers
Table of Contents
Metaphor IVR+ - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Metaphor IVR+ overview
What is Metaphor IVR+?
Metaphor IVR is an interactive voice response system that caters to call centers. It offers personalized voice touch text and other interaction options, optimizes calls to adapt to their needs, and allows callers to decide how they want to interact with the system. It also gives administrators powerful tools for greater call visibility optimization and control.
Metaphor IVR provides flexible features, touchpoints, natural language speech recognition, visual IVR, surveys, adaptive caller ID and routing, fraud prevention, and visibility. The platform lets users route calls dynamically to specific agent queues call menus or other user-defined routing procedures and utilize web-based tools for historical and real-time reporting monitoring analytics.
Starting price
per month
Alternatives
with better value for money
Metaphor IVR+’s user interface
Metaphor IVR+ reviews
Overall rating
4.0
/5
1
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7/10
5
4
3
2
1
0
1
0
0
0
Metaphor IVR+'s features
Features rating:
Metaphor IVR+ alternatives
Metaphor IVR+
Starting from
0.01
Per month
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Metaphor IVR+ pricing
Value for money rating:
Starting from
0.01
Per month
User opinions about Metaphor IVR+ price and value
Value for money rating:
Metaphor IVR+ support options
Typical customers
Platforms supported
Support options
Training options
Metaphor IVR+ FAQs
Metaphor IVR+ has the following typical customers:
Large Enterprises
These products have better value for money
Q. What languages does Metaphor IVR+ support?
Metaphor IVR+ supports the following languages:
English
Q. Does Metaphor IVR+ offer an API?
No, Metaphor IVR+ does not have an API available.
Q. What level of support does Metaphor IVR+ offer?
Metaphor IVR+ offers the following support options:
24/7 (Live rep), Chat