GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Nextiva vs FluentStream Comparison (2026)
Add to Compare
Compare similar apps
Ringover
4.7
RingEX
4.2
3CX
4.4
Good recommendations?
Nextiva
5
729
4
101
3
38
2
10
1
41
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
FluentStream
5
51
4
14
3
2
2
3
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Cloud-based AI customer experience platform unifying VoIP, omnichannel contact center, video, and team messaging for businesses of all.
Cross-channel business communications for the modern business
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
919
5
4
3
2
1
729
101
38
10
41
- Value for money
- Ease of use
- Features
- Customer support
4.6
71
5
4
3
2
1
51
14
2
3
1
- Value for money
- Ease of use
- Features
- Customer support
Pros
Chris G.
Owner
Bob W.
owner
Amy L.
Office Manager
Pros
Leigh S.
Billing
Russell V.
AR AP
George T.
CEO
Cons
Bob W.
owner
Jason S.
President
Joseph S.
HR Adminstrator
Cons
Leigh S.
Billing
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review7 months ago
Key features
- Total features112
- 360 Degree Feedback
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio/Video Recording
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Benchmarking
- Blended Call Center
- By-Extension Reporting
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Duration
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Volume
- Caller ID
- Campaign Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Content Management
- Customer Experience Management
- Customer Surveys
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Drag & Drop
- Email Marketing
- Employee Coaching Tools
- Employee Directory
- Employee Recognition
- Fax Management
- Feedback Management
- File Sharing
- For Cloud Phone Systems
- Gamification
- Generative AI
- Goal Management
- Help Desk Management
- IVR
- Inbound Call Center
- Inbound Reporting
- Knowledge Base Management
- Live Chat
- Live Results Sharing
- Manual Dialer
- Mobile Access
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Location
- Multi-User Collaboration
- Offline Form
- Offline Response Collection
- On-Demand Recording
- Online Polling
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- PBX
- Performance Management
- Performance Metrics
- Phone Key Input
- Post Scheduling
- Predictive Dialer
- Presentation Streaming
- Proactive Chat
- Quality Management
- Question Library
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Recording
- Reporting/Analytics
- Response Validation
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Screen Sharing
- Sentiment Analysis
- Skip Logic
- Social Media Monitoring
- Support Audio/Images/Video
- Support Ticket Management
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Text to Speech
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Two Way Audio & Video
- URL Customization
- Unattended Call Management
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Who Answered Log
- Workflow Automation
- Workflow Management
- Workforce Management
- Total features58
- 360 Degree Feedback
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio/Video Recording
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Benchmarking
- Blended Call Center
- By-Extension Reporting
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Duration
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Volume
- Caller ID
- Campaign Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Content Management
- Customer Experience Management
- Customer Surveys
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Drag & Drop
- Email Marketing
- Employee Coaching Tools
- Employee Directory
- Employee Recognition
- Fax Management
- Feedback Management
- File Sharing
- For Cloud Phone Systems
- Gamification
- Generative AI
- Goal Management
- Help Desk Management
- IVR
- Inbound Call Center
- Inbound Reporting
- Knowledge Base Management
- Live Chat
- Live Results Sharing
- Manual Dialer
- Mobile Access
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Location
- Multi-User Collaboration
- Offline Form
- Offline Response Collection
- On-Demand Recording
- Online Polling
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- PBX
- Performance Management
- Performance Metrics
- Phone Key Input
- Post Scheduling
- Predictive Dialer
- Presentation Streaming
- Proactive Chat
- Quality Management
- Question Library
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Recording
- Reporting/Analytics
- Response Validation
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Screen Sharing
- Sentiment Analysis
- Skip Logic
- Social Media Monitoring
- Support Audio/Images/Video
- Support Ticket Management
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Text to Speech
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Two Way Audio & Video
- URL Customization
- Unattended Call Management
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Who Answered Log
- Workflow Automation
- Workflow Management
- Workforce Management
Integrations
- Total integrations12
- ActiveCampaign
- CallRevu
- Gong
- Google Contacts
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Microsoft Access
- Microsoft Outlook
- Microsoft Teams
- Salesforce Sales Cloud
- Zoho CRM
- Zoho Calendar
- Total integrations1
- ActiveCampaign
- CallRevu
- Gong
- Google Contacts
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Microsoft Access
- Microsoft Outlook
- Microsoft Teams
- Salesforce Sales Cloud
- Zoho CRM
- Zoho Calendar
Alternatives
Explore similar apps
