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Ooma Office vs Acefone Comparison (2026)

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Ooma Office

Acefone

Overview

Ooma Office is an award-winning and affordable business VoIP solution for any size business. Pricing starts at $19.95/user/month and there are no contracts. We offer two service plans, designed to suit a variety of business needs.

Acefone is a VoIP service provider trusted by 10,000+ reputed companies. From guaranteed 99.5% uptime and 24x7x365 support to unlimited calling, get everything your business needs for flawless customer service and butter-smooth operations. Special offer: Unlimited calling at just $12.99/user/month

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

19.95

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

19.99

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

248

162

Value for money

Ease of use

Features

Customer support

78%

would recommend this app

4.6

135

110

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

Pros

“The system offers solid call quality, useful virtual office features, and an easy way to set up multiple business line phone numbers without a large upfront investment.”

Jordan V.

Insurance Account Executive

“It is a better value compared to my local phone company to have multiple phone lines, and they make it easy to manage them on their portal.”

Michael W.

President

“They still charge a full $20 if you just need a line for a fax machine that doesn't have any other calling features needed.”

Michael W.

President

Pros

“I was told that only could register line to two devices and then told that was not the case..”

Vernon N.

Manager

“I paid into my "credit" and got a charge from RealPBX.”

Vernon N.

Manager

“Execellent customer care and technical rendered by [sensitive content hidden]”

Shamsul A.

Director

Cons

“However, when I added multiple lines with different area codes, there was no clear warning or confirmation that each new number would result in an added monthly charge.”

Jordan V.

Insurance Account Executive

“The VOIP phone service was extremely glitchy, leaving clients unable to reach our team to manage their schedules on more than several occasions over the time period in which we used the product.”

Rachel P.

Physical Therapist operations manager

“I only realized this after receiving notifications that my credit card had been charged approximately $14.95 per number.”

Jordan V.

Insurance Account Executive

Cons

“I was told I was purchasing a Predictive Dialer, but after digging into the features, it turns out it’s just an Auto Dialer — and when I called him out on it, he insisted they were the same thing (they’re not).”

Bill O.

President

“Very cumbersome and antiquated auto dialer from the early 2000's Doesn't even have voicemail detection”

Bill O.

President

“Tickets made for support and billing went through RealPBX as well. But my tickets were just ignored when I requested help for billing and support until I called and complained.”

Vernon N.

Manager