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Ringover vs Acefone Comparison (2026)

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Good recommendations?

Ringover logo

Ringover

Acefone logo

Acefone

Overview

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Acefone is a VoIP service provider trusted by 10,000+ reputed companies. From guaranteed 99.5% uptime and 24x7x365 support to unlimited calling, get everything your business needs for flawless customer service and butter-smooth operations. Special offer: Unlimited calling at just $12.99/user/month

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

29

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

19.99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

893

5

4

3

2

1

708

147

17

5

16

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.6

135

5

4

3

2

1

110

14

2

0

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

“Another noteworthy point is the amount of resources available on their website: guides, documentation, and very clear help material for configuring and taking advantage of all the platform's features.”
JS

Jose S.

CCO

“Ringover also provides a lot of documentation and learning resources on their website, which makes the learning curve quite manageable for new users.”
JS

Jose S.

CCO

“The ability to review call transcripts—rather than trawling through recordings—is a real productivity boost, and the call bar helpfully flags when a number falls outside our tariff.”
NV

Nicholas V.

Founder

Pros

“I was told that only could register line to two devices and then told that was not the case..”
VN

Vernon N.

Manager

“I paid into my "credit" and got a charge from RealPBX.”
VN

Vernon N.

Manager

“Execellent customer care and technical rendered by [sensitive content hidden]”
SA

Shamsul A.

Director

Cons

“It was not really well optimized and it kinda made the crm really messy and that frustrated me the most.”
Verified reviewer profile picture

Eric N.

BDR

“Some integrations can be limited, and occasionally there are minor glitches with the mobile app notifications.”
JR

Juan R.

Technology and Digital Product Manager

“Also sometimes it starts playing back old calls and I need to shut the application down and restart it.”
NB

Nikolai B.

Managing Partner

Cons

“I was told I was purchasing a Predictive Dialer, but after digging into the features, it turns out it’s just an Auto Dialer — and when I called him out on it, he insisted they were the same thing (they’re not).”
Verified reviewer profile picture

Bill O.

President

“Very cumbersome and antiquated auto dialer from the early 2000's Doesn't even have voicemail detection”
Verified reviewer profile picture

Bill O.

President

“Tickets made for support and billing went through RealPBX as well. But my tickets were just ignored when I requested help for billing and support until I called and complained.”
VN

Vernon N.

Manager

  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features120
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Notifications
  • Archiving & Retention
  • Audio Calls
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • CRM & Sales Stack Integration
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer History
  • Customizable Caller ID
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Security
  • Electronic Faxes
  • Electronic Signature
  • Embedded AI
  • Employee Activity Monitoring
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • For Sales Teams/Organizations
  • Group Messaging
  • HD Audio/Video
  • Human-in-the-loop (HITL)
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Multi-User Collaboration
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Pre-recorded Messages
  • Predictive Dialer
  • Prospecting Tools
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue-Native Data Model
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Sales Task Automation & Forecasting
  • Scheduled Recording
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Softphone
  • Tagging
  • Text to Speech
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workforce Management
  • Total features91
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Notifications
  • Archiving & Retention
  • Audio Calls
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • CRM & Sales Stack Integration
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer History
  • Customizable Caller ID
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Security
  • Electronic Faxes
  • Electronic Signature
  • Embedded AI
  • Employee Activity Monitoring
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • For Sales Teams/Organizations
  • Group Messaging
  • HD Audio/Video
  • Human-in-the-loop (HITL)
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Multi-User Collaboration
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Pre-recorded Messages
  • Predictive Dialer
  • Prospecting Tools
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue-Native Data Model
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Sales Task Automation & Forecasting
  • Scheduled Recording
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Softphone
  • Tagging
  • Text to Speech
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workforce Management

Integrations

  • Total integrations35
  • Access Vincere Evo
  • ActiveCampaign
  • Amazon S3
  • Axonaut
  • Bitrix24
  • Bullhorn
  • Crisp
  • Deskpro
  • DigitalOcean
  • Dynamics 365 Customer Voice
  • Efficy CRM
  • Freshdesk
  • Freshsales
  • Google Meet
  • Google Workspace
  • Gorgias
  • HubSpot CRM
  • IBM Cloud
  • Jira
  • LeadSquared
  • Microsoft Azure
  • Microsoft Teams
  • Modjo
  • OVHcloud
  • Okta
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Salesloft
  • Scaleway
  • Sellsy
  • Slack
  • SwiftAssess
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoom Events and Webinars
  • monday AI Work Platform
  • noCRM
  • Total integrations9
  • Access Vincere Evo
  • ActiveCampaign
  • Amazon S3
  • Axonaut
  • Bitrix24
  • Bullhorn
  • Crisp
  • Deskpro
  • DigitalOcean
  • Dynamics 365 Customer Voice
  • Efficy CRM
  • Freshdesk
  • Freshsales
  • Google Meet
  • Google Workspace
  • Gorgias
  • HubSpot CRM
  • IBM Cloud
  • Jira
  • LeadSquared
  • Microsoft Azure
  • Microsoft Teams
  • Modjo
  • OVHcloud
  • Okta
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Salesloft
  • Scaleway
  • Sellsy
  • Slack
  • SwiftAssess
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoom Events and Webinars
  • monday AI Work Platform
  • noCRM