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Ooma Office vs Intulse Comparison (2026)

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Ooma Office logo

Ooma Office

Intulse logo

Intulse

Overview

Ooma Office is an award-winning and affordable business VoIP solution for any size business. Pricing starts at $19.95/user/month and there are no contracts. We offer two service plans, designed to suit a variety of business needs.

Intulse is a cloud-based VoIP service designed to help organizations streamline processes for inbound and outbound phone communications. Key features of our managed VoIP services include team collaboration, call queue management, conference calling, voicemail, number porting, and reporting.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

19.95

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

26

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

248

5

4

3

2

1

162

58

12

6

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.4

132

5

4

3

2

1

76

43

9

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

“The system offers solid call quality, useful virtual office features, and an easy way to set up multiple business line phone numbers without a large upfront investment.”
Verified reviewer profile picture

Jordan V.

Insurance Account Executive

“It is a better value compared to my local phone company to have multiple phone lines, and they make it easy to manage them on their portal.”
Verified reviewer profile picture

Michael W.

President

“They still charge a full $20 if you just need a line for a fax machine that doesn't have any other calling features needed.”
Verified reviewer profile picture

Michael W.

President

Pros

“At a time when compliance demanded a quick turn of our companies work flow, we were able to integrate the phone and call recording features directly with our current CRM for seamless integration. ”
CD

Catherine D.

CEO

“I would like to see the phone screen somehow become part of the actual dashboard. ”
CD

Catherine D.

CEO

“In speaking with others in my industry we were ready to go live when others were still searching for their solutions. ”
CD

Catherine D.

CEO

Cons

“However, when I added multiple lines with different area codes, there was no clear warning or confirmation that each new number would result in an added monthly charge.”
Verified reviewer profile picture

Jordan V.

Insurance Account Executive

“The VOIP phone service was extremely glitchy, leaving clients unable to reach our team to manage their schedules on more than several occasions over the time period in which we used the product.”
RP

Rachel P.

Physical Therapist operations manager

“I only realized this after receiving notifications that my credit card had been charged approximately $14.95 per number.”
Verified reviewer profile picture

Jordan V.

Insurance Account Executive

Cons

“It was hard to program things, I felt like I always had to get help.”
MT

Michelle T.

Senior Executive Administrator

“I am required to save a fax confirmation sheet and not a report, but due to HIPAA I do not want the PHI documents being mailed back to me which defeats the purpose of the fax. ”
CD

Catherine D.

CEO

“That I cannot control what message is paid at all times, if we need to leave the office at 3pm rather than 5 pm, I cannot "turn the phones off".”
CB

Correnne B.

Executive Assistant

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features38
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Automated Attendant
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Caller ID
  • Customizable Reports
  • Drag & Drop
  • Electronic Faxes
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • For Cloud Phone Systems
  • Group Messaging
  • IVR
  • Interaction Tracking
  • Live Chat
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • On-Demand Recording
  • Online Voice Transmission
  • PBX
  • Performance Metrics
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Screen Sharing
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Virtual Backgrounds
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Total features77
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Automated Attendant
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Caller ID
  • Customizable Reports
  • Drag & Drop
  • Electronic Faxes
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • For Cloud Phone Systems
  • Group Messaging
  • IVR
  • Interaction Tracking
  • Live Chat
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • On-Demand Recording
  • Online Voice Transmission
  • PBX
  • Performance Metrics
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Screen Sharing
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Virtual Backgrounds
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations6
  • AgencyBloc AMS+
  • ChurchStaq
  • EBMS
  • Elexio Community
  • GReminders
  • HubSpot CRM
  • Jobber
  • Less Annoying CRM
  • MessageWatcher
  • MinistryPlatform
  • Netskope One Platform
  • NextAgency
  • NowCerts
  • Pipedrive
  • Planning Center
  • Redtail CRM
  • Rock RMS
  • Salesforce Sales Cloud
  • SuiteCRM
  • Tithely Church Management
  • Wealthbox CRM
  • Zapier
  • Zendesk AI
  • Zoho CRM
  • Total integrations22
  • AgencyBloc AMS+
  • ChurchStaq
  • EBMS
  • Elexio Community
  • GReminders
  • HubSpot CRM
  • Jobber
  • Less Annoying CRM
  • MessageWatcher
  • MinistryPlatform
  • Netskope One Platform
  • NextAgency
  • NowCerts
  • Pipedrive
  • Planning Center
  • Redtail CRM
  • Rock RMS
  • Salesforce Sales Cloud
  • SuiteCRM
  • Tithely Church Management
  • Wealthbox CRM
  • Zapier
  • Zendesk AI
  • Zoho CRM

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