Ooma Office vs VoIP.ms

RingEX

Nextiva

Twilio

Vonage Business Communications

8x8 Work

Flowroute 

Compare Ooma Office and VoIP.ms based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Ooma Office is a simple to use, cloud-based voice + video solution. With a platform designed to enable your team to advance collaboration and productivity, Ooma Office gives you the ultimate flexibility to work from anywhere with video meetings, desktop, and mobile apps.

Access Controls/Permissions

Alerts/Notifications

Automated Attendant

Automatic Call Distribution

Call Center Management

Call Conferencing

Call Disposition

Call List Management

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Caller ID

Chat/Messaging

Conferencing

Contact Management

Employee Directory

Fax Management

Live Chat

Mobile Access

Multi-Channel Communication

Multi-User Collaboration

Online Voice Transmission

SIP Trunking

SMS Messaging

Two-Way Audio & Video

Unified Communications

Video Conferencing

Virtual Call Center

Virtual Voicemail

Voice Mail

Voicemail Transcription

VoIP

VoIP Connection

Ooma Office

Android

Linux

Web-based

Windows

iPad

iPhone

Business Owne

This is the best solution for anyone looking to get a solution that grows with the business, is easy to set up and keeps getting better.

President/CEO

Ease of use -- very user friendly. I love the way it keeps the bogus telemarketing calls away from my associates that have more important things to do.

Owner | Lead Designer

Ease of set up, the service is reliable, call quality is good, great price and many extras, and customer service is top notch (if you need them at all).

Director of IT

Very easy to setup out of the box and get running with their config site, TONS of features for something priced so low, very easy to use, LOVE the options, price is amazing.

National Sales & Project Manager

It was inexpensive and offered features like voicemail being sent as an email to the appropriate party. That was most attractive.

Clinic Director 

Easy integration, setup and porting of numbers. We like the ease of use of the virtual receptionist and the new SMS and text messaging is great.

Owner

When the Ooma Office service is up and running correctly, it's absolutely amazing and solid.

President

It provides a numerous amount of practical features for a very reasonable price. Customer service has been very responsive when needed and with good follow up to make sure all issues were addressed.

Office Manager/ Law Clerk

The phones were amazing as they were plug and play ready. Each line has its own fax capability which was added for a small price.

They are knowledgeable about there products and always helpful in a timely fashion. They quickly answer and ready to help you.

Office manager

The ability to have our phones transferred and forwarded to our cell phones saved our business while we waited for phone lines to be installed in our new building.

The next major feature that was amazing was the Digitial Receptionsit for call directing.

It was a little confusing on how to remove the virtual receptionist.

R & D Engineer

The ability to take and make calls from mobile app very seamlessly.

General Manager

Recording for the virtual receptionists requires a weird record and upload instead of just being able to do it from the app.

They seem to crash or don't sync with my phone as often.

OWNER

The call quality of VoIP is not on par with landline, (but could be subject to my internet connection, which is horrible).

Transferring numbers was fairly painless. Integrates with cell phones.

Ooma Office screenshot: Work from anywhere with Mobile & Desktop apps

Ooma Office screenshot: Ooma Office Business Phone App allows you to take business calls from your mobile phone.

Ooma Office screenshot: Ooma Office Manager home dashboard displays call logs and gives you quick access to make calls, send faxes and view conference bridge details.

Ooma Office screenshot: Create multi-level virtual receptionists for call routing and management

Ooma Office screenshot: Ooma Office system settings are simple to customize such as music on hold, call recording, company directory and more.

Ooma Office screenshot: Pricing

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Flowroute is designed to help businesses create, deploy, and manage a unified system for voice, SMS, MMS, and fax-based communication. The platform comes with a SIP trunking module, which allows enterprises to handle multiple voice calls using local and toll-free numbers.

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

Activity Dashboard

Activity Tracking

Auto-Dialer

Call Queues

Call Reporting

Call Tracking

Communication Management

Computer Telephony Integration

For Cloud Phone Systems

Phone Key Input

Predictive Dialer

Real-Time Monitoring

Reporting/Analytics

Ring Groups

Virtual Extensions

Voice Customization

VoIP.ms

IT Consultant

No idea how many calls were missed as a result. Call transfer between extension occasionally does not work.

Feature rich, price competitive, flexible... and best of all... fantastic support... questions always answered quickly and professionally.

owner

Very easy to set up - i am using FreePBX. Support has been great - answered my questions and pointed me in the right direction.

Partner

Overall I've had a great experience with them and have recommended them to others (I've heard great comments from others that switched as well).

I love the fact that they are really easy to setup and use. I use it more for personal use and absolutely love how I can stay in touch with my family for a fraction of the price.

IT Mgr

Very easy to set up and manage with good controls on use, coupled with great pricing and a very responsive support staff.

Director

Pricing is the best in the market, very easy to set up and use. Support is eager to help you and get your working.

Owner IT

Its very nice to use and the pricing is nice since they use usage pricing. They have recently expanded to have more local numbers and free porting.

Been with voip.ms since 2010 and can't be more happy. The quality/price ratio is the best.

secretary

It is great that you don't need to purchase customized equipment to use VOIP.ms. Now with the self isolation it has been great to have the option to forward the phone numbers.

Great price, great quality, features, positive attitude from technical support.

Manager of Technology Services

They have a robust and reliable platform that is extremely easy to use.

member

However,  due to the time consuming and lack easy tools to block the spam and junk calls. I am seriously  considering  moving some of my numbers to Google or other mobile phone service providers.

Ease of use and great support. I will be using it for a while.

The registration of users is not always clear. Sometimes there is a problem, but I don't know all the technical terms to ask about the problem.

IT Manager

Something a heavy, costly, unstable Avaya PBX cannot do.

Chief cook & bottle washer

From installing my own voip gateway to configuration, I can set it up as I wish. The API is a big deal as well as it enabled us to write a SMS/MMS interface application that meets our specific needs.

Software eng.

You have control of everything, you can do exactly what you want. There is also API: very usefull.

Ooma Office vs VoIP.ms Comparison (2026)

Ooma Office

VoIP.ms

Overview

Video & Screenshots

Pricing

User reviews

Key features

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