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Ooma Office vs VoIP.ms Comparison (2026)

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Ooma Office logo

Ooma Office

VoIP.ms logo

VoIP.ms

Overview

Ooma Office is an award-winning and affordable business VoIP solution for any size business. Pricing starts at $19.95/user/month and there are no contracts. We offer two service plans, designed to suit a variety of business needs.

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

19.95

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1.1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

248

5

4

3

2

1

162

58

12

6

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.8

698

5

4

3

2

1

571

107

14

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

“The system offers solid call quality, useful virtual office features, and an easy way to set up multiple business line phone numbers without a large upfront investment.”
Verified reviewer profile picture

Jordan V.

Insurance Account Executive

“It is a better value compared to my local phone company to have multiple phone lines, and they make it easy to manage them on their portal.”
Verified reviewer profile picture

Michael W.

President

“They still charge a full $20 if you just need a line for a fax machine that doesn't have any other calling features needed.”
Verified reviewer profile picture

Michael W.

President

Pros

“The service provides great call quality, competitive pricing, and a wide range of useful features that have helped streamline my business communications.”
RZ

Roberto Z.

SEO

“Additionally, the ability to customize call routing and integrate with other systems is a huge advantage.”
RZ

Roberto Z.

SEO

“The call quality was fine but we have to press the Flash button to get a dial tone.”
ND

Nicholas D.

President

Cons

“However, when I added multiple lines with different area codes, there was no clear warning or confirmation that each new number would result in an added monthly charge.”
Verified reviewer profile picture

Jordan V.

Insurance Account Executive

“The VOIP phone service was extremely glitchy, leaving clients unable to reach our team to manage their schedules on more than several occasions over the time period in which we used the product.”
RP

Rachel P.

Physical Therapist operations manager

“I only realized this after receiving notifications that my credit card had been charged approximately $14.95 per number.”
Verified reviewer profile picture

Jordan V.

Insurance Account Executive

Cons

“Used VoIP.ms back then, even stuck with them through the DDoS attacks that took them down for weeks and cost me a lot of money.”
Verified reviewer profile picture

Caleb B.

Founder

“Found out when calls started failing on a Saturday.”
Verified reviewer profile picture

Caleb B.

Founder

“Some of the calling rates to europe are not great.”
kg

kevin g.

Owner

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features38
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Auto-Dialer
  • Automated Attendant
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Employee Directory
  • Fax Management
  • For Cloud Phone Systems
  • IVR
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Online Voice Transmission
  • PBX
  • Phone Key Input
  • Predictive Dialer
  • Real-Time Monitoring
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Two-Way Audio & Video
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Total features41
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Auto-Dialer
  • Automated Attendant
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Employee Directory
  • Fax Management
  • For Cloud Phone Systems
  • IVR
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Online Voice Transmission
  • PBX
  • Phone Key Input
  • Predictive Dialer
  • Real-Time Monitoring
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Two-Way Audio & Video
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations7
  • HubSpot CRM
  • Jobber
  • Pipedrive
  • QuickBooks Free
  • Zapier
  • Zendesk AI
  • Zoho CRM
  • Total integrationsN/A
  • HubSpot CRM
  • Jobber
  • Pipedrive
  • QuickBooks Free
  • Zapier
  • Zendesk AI
  • Zoho CRM

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