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Phone.com vs Google Voice Comparison (2026)

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Phone.com logo

Phone.com

Google Voice logo

Google Voice

Overview

Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. Phone.com delivers award-winning U.S. based customer support to more than 30,000 customers across America.

Google Voice is a <b>phone system</b> and <b>call management</b> software that integrates with your Gmail account and allows you to send voicemails to landlines, mobile and electronic numbers at a click. Google Voice is low cost and converts SMS to email as well as call logging and call screening.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

18

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.6

72

5

4

3

2

1

30

16

7

8

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
46%
would recommend this app

4.5

727

5

4

3

2

1

471

199

44

7

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

Pros

“The service supports flexible MOBILITY, allowing users to make and receive business calls from mobile devices or computers anywhere.”
BL

Brooks L.

Customer Service Representative

“One major advantage is its VALUE FOR MONEY, since it offers affordable plans for small businesses compared to traditional phone systems.”
BL

Brooks L.

Customer Service Representative

“It is easy to set up and use, with helpful features like call forwarding, voicemail-to-email, texting, and virtual receptionist tools that improve business communication.”
BL

Brooks L.

Customer Service Representative

Pros

“Being able to check messages, make calls, and access voicemail from different devices gives it a level of flexibility that I appreciate.”
RG

Rashad G.

Geomechanicist

“Google Voice, through their HIPAA compliant option, provides a simple, low cost option for a secure voicemail/phone service.”
SG

Shea G.

Counselor

“It's a free phone number I always have access to no matter what and it's a simple way to always have a second phone number so I can separate my calls.”
Verified reviewer profile picture

Nava B.

Owner

Cons

“The online change form doesn't work, you can't change It via their chat feature and you can't reach them by phone!”
as

alex s.

owner

“All of a sudden they changed providers and our bill has gone from $300 to $1,300 in 1 month with the same services.”
FR

Faby R.

CEO

“Now it's impossible to get help they switched to a 3rd party Indian company no one understands I spent hours on hold while the "looked at my account".”
FR

Faby R.

CEO

Cons

“You have to open up contacts to change contact information, you can't just change it in google voice, so if you mistype something, it's stuck like that only if you open contacts.”
Verified reviewer profile picture

Stefan V.

Psychotherapist

“Google Voice seemed to lack some background options that other similar VoIP services have.”
PK

Paul K.

President

“Also, links sometimes don't get sent.”
Verified reviewer profile picture

Stefan V.

Psychotherapist

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features48
  • API
  • Alerts/Notifications
  • Automated Attendant
  • Automatic Transcription
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Routing
  • Call Screening
  • Call Transfer
  • Caller ID
  • Collaboration Tools
  • Conferencing
  • Contact Management
  • Electronic Hand Raising
  • Employee Directory
  • File Sharing
  • For Cloud Phone Systems
  • HD Audio/Video
  • Host Controls
  • IVR
  • Meeting Management
  • Mobile Access
  • Online Voice Transmission
  • PBX
  • Presentation Streaming
  • Private Chat
  • Purchasing & Receiving
  • Real-Time Chat
  • Recording
  • Remote Access/Control
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Screen Sharing
  • Softphone
  • Two Way Audio & Video
  • Unified Communications
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Total features12
  • API
  • Alerts/Notifications
  • Automated Attendant
  • Automatic Transcription
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Routing
  • Call Screening
  • Call Transfer
  • Caller ID
  • Collaboration Tools
  • Conferencing
  • Contact Management
  • Electronic Hand Raising
  • Employee Directory
  • File Sharing
  • For Cloud Phone Systems
  • HD Audio/Video
  • Host Controls
  • IVR
  • Meeting Management
  • Mobile Access
  • Online Voice Transmission
  • PBX
  • Presentation Streaming
  • Private Chat
  • Purchasing & Receiving
  • Real-Time Chat
  • Recording
  • Remote Access/Control
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Screen Sharing
  • Softphone
  • Two Way Audio & Video
  • Unified Communications
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrationsN/A
    • Total integrationsN/A