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Phone.com vs Zoom Workplace Comparison (2026)

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Microsoft Teams

4.5

Google Workspace

4.7

Good recommendations?

Phone.com

Zoom Workplace

Overview

Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. Phone.com delivers award-winning U.S. based customer support to more than 30,000 customers across America.

Zoom Workplace is a cloud-based, AI-powered collaboration platform unifying meetings, chat, phone, email, whiteboard, and workspace.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

14.99

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.6

Value for money

Ease of use

Features

Customer support

46%

would recommend this app

4.6

14.7K

10K

3.9K

544

Value for money

Ease of use

Features

Customer support

84%

would recommend this app

Pros

“The service supports flexible MOBILITY, allowing users to make and receive business calls from mobile devices or computers anywhere.”

Brooks L.

Customer Service Representative

“One major advantage is its VALUE FOR MONEY, since it offers affordable plans for small businesses compared to traditional phone systems.”

Brooks L.

Customer Service Representative

“It is easy to set up and use, with helpful features like call forwarding, voicemail-to-email, texting, and virtual receptionist tools that improve business communication.”

Brooks L.

Customer Service Representative

Pros

“Like the multiple screens and screen sharing where you can follow the whole PowerPoint and the best part is that you can save whole meeting and go through it again if you have missed a point.”

Purvi B.

Pharmacy technician

“The software's flexible design and meeting management tools make group sessions highly informative, ensuring all participants seamlessly receive and organize key information.”

Joao g.

Recepcionist

“The virtual background feature and screen sharing tools made meetings more professional and efficient. Although the free version has some limitations, I think the paid version offers good value for professional use, and I would recommend Zoom Workplace to anyone looking for a reliable video conferencing platform.”

Pietroluigi O.

Sales Consultant

Cons

“The online change form doesn't work, you can't change It via their chat feature and you can't reach them by phone!”

alex s.

owner

“All of a sudden they changed providers and our bill has gone from $300 to $1,300 in 1 month with the same services.”

Faby R.

CEO

“Now it's impossible to get help they switched to a 3rd party Indian company no one understands I spent hours on hold while the "looked at my account".”

Faby R.

CEO

Cons

“Zoom quite often has issues with cancelling or scheduling meetings if the app version falls two or three versions behind the latest version which can cause issues in a work environment if the app is not frequently updated.”

Clyde W.

System Administrator

“The free tier time limit can be frustrating if you're doing longer calls, and the desktop app can be resource-heavy and slows down my laptop”

Ellie S.

Founder and Lead Marketer

“I have also experienced occasional bugs, such as delayed notifications or brief audio issues after waking my laptop from sleep, although restarting the meeting usually fixes the problem.”

Edwin V.

DEV Manager