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Phone.com vs Microsoft Teams Comparison (2026)

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Compare similar apps

Google Workspace

4.7

Zoom Workplace

4.6

Good recommendations?

Phone.com

Microsoft Teams

Overview

Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. Phone.com delivers award-winning U.S. based customer support to more than 30,000 customers across America.

Cloud-based collaboration platform unifying chat, video meetings, calling, and file sharing for teams of all sizes.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.6

Value for money

Ease of use

Features

Customer support

46%

would recommend this app

4.5

11.1K

6.5K

3.5K

867

156

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

Pros

“The service supports flexible MOBILITY, allowing users to make and receive business calls from mobile devices or computers anywhere.”

Brooks L.

Customer Service Representative

“One major advantage is its VALUE FOR MONEY, since it offers affordable plans for small businesses compared to traditional phone systems.”

Brooks L.

Customer Service Representative

“It is easy to set up and use, with helpful features like call forwarding, voicemail-to-email, texting, and virtual receptionist tools that improve business communication.”

Brooks L.

Customer Service Representative

Pros

“The video conferencing functionality is reliable and includes useful features such as screen sharing, meeting recordings, live captions, and background effects.”

Ashley G.

HR Manager

“Its tight connection with Microsoft 365 makes collaboration feel natural — documents open instantly, multiple people can edit at once, and everything stays synced across Outlook, OneDrive, and SharePoint.”

Keely F.

Patient Care Coordinator

“Overall, Microsoft Teams remains an effective and versatile collaboration tool that enhances communication, teamwork, and operational efficiency. When combined with complementary project management applications, it can provide an even more comprehensive solution for managing projects and supporting organizational success.”

Cyrene J.

Property Administrator

Cons

“The online change form doesn't work, you can't change It via their chat feature and you can't reach them by phone!”

alex s.

owner

“All of a sudden they changed providers and our bill has gone from $300 to $1,300 in 1 month with the same services.”

Faby R.

CEO

“Now it's impossible to get help they switched to a 3rd party Indian company no one understands I spent hours on hold while the "looked at my account".”

Faby R.

CEO

Cons

When I have set up Teams meetings via teams (instead of via Outlook) there is a glitch that occurs - the meeting reminder that I set automatically changes to “no reminder” after I create the meeting so meeting attendees do not receive a 15 reminder before the meeting starts.

Kari J.

Internal Auditor

“Teams can be hard to navigate around to find niche settings or features, including uploaded files - without a preview feature, or a decent filter, it can be easy to lose track of spreadsheets, documents, and images. When there is a lot of communication going on, it can get messy.”

Maria P.

Accessories Designer

“In some cases, too many clicks are required to get to what I need; for example, getting to chats and files. When you are also working in multiple teams it can be quite overwhelming with the notifications, and it would be nice to have more control to lend what is most important.”

Luis V.

Account Executive