RingEX vs 8x8 Work

Zoom Workplace

Microsoft Teams

Nextiva

Vonage Business Communications

Intermedia Unite

BroadVoice Cloud PBX

Compare RingEX and 8x8 Work based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Archiving & Retention

Auto-Dialer

Automated Attendant

Automated Routing

Automatic Call Distribution

Calendar Management

Call Center Management

Call Conferencing

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Screening

Call Tracking

Call Tracking Metrics

Call Transfer

Callback Scheduling

Caller ID

Chat/Messaging

Collaboration Tools

Communication Management

Computer Telephony Integration

Conferencing

Contact Management

Employee Directory

Event Triggered Actions

Fax Management

File Sharing

File Transfer

For Cloud Phone Systems

Microsoft Outlook Integration

Mobile Access

Monitoring

Multi-Channel Communication

Multi-User Collaboration

On-Demand Recording

Online Voice Transmission

Predictive Dialer

Presentation Streaming

Purchasing & Receiving

Recording

Remote Access/Control

Reporting & Statistics

Reporting/Analytics

Ring Groups

Role-Based Permissions

Scheduled Recording

Screen Sharing

Single Sign On

SIP Trunking

SMS Messaging

Third-Party Integrations

Two-Way Audio & Video

Unified Communications

Video Conferencing

Virtual Call Center

Virtual Extensions

Voice Mail

Voicemail Transcription

VoIP

VoIP Connection

RingEX

Android

Linux

Web-based

Windows

iPad

iPhone

Director of Operations

I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice.

Corporate Counsel

That's been my experience lately, which can be a pain if I inadvertently forget to open the application when I'm supposed to be called.

Account Executive

The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect.

Marketing Director

This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support.

Property Manager

It's very user friendly,  they have great customer service. Our company has their own account manager which happens to be very helpful.

Director & Founder

With the seamless integration with Office 365 and with Salesforce we are really well positioned to automate more while providing an excellent experience for our customers.

Our overall experience has been great. For the most it's been great to utilize.

Admin. & Development Assistant

Extensions and mobile phone abilities. Very reliable and great support.

Planning & Investment Analyst

The best part of RingCentral is the ease of use and the customization of the dial plan. I can customize my dial plan for when I am in or out of the office, or on vacation in one simple click.

Occupational Therapist

I like how they are staying ahead of the competition with the updates and ease of use. It makes things very easy for us to use at the office and is very convenient.

owner

Good options for multiple office environments, video conferencing is good and allows you to import files to store on cloud and fax out of the app.

Website designer

When tasks are assigned to people, they quickly get lost among all the messages that are posted after the assigned-task notification.

attorney

Easy to use and customer service is always helpful. Great app for your mobile phone.

client service supervisor

The ease of use between being able to have the app on my phone or desktop. I am able to seamlessly answer calls through my mobile device even if I am out of the office.

Owner

I hate everything about this company at this point.

We can schedule calls and have them integrated with TEAMS too, so it makes our SharePoint facility a great place for collaborating with our Partners globally.

CITO

Users got used to RingCentral very quickly and were excited for a different system of communication. The future needs of our company will be met with RingCentral.

This time around we got a price reduction, app was completely redone and is great, and support has been significantly improved.

RingEX screenshot: Unified platform

RingEX screenshot: Switch devices from Desktop to Mobile while on a meeting.

RingEX screenshot: Calendar and Contacts Integration

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Intermedia Unite is a fully integrated, unified communication & collaboration platform for SMBs that combines a PBX phone system, video conferencing, chat, screen sharing and file management into a single cloud-based system designed to help simplify management and increase employee productivity

Broadvoice b-Hive is everything you need and anywhere you want to go!

Untether your team from their desk phones and give them the power to provide deeper customer experiences and seize on opportunities more effectively.

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

Call Disposition

Call List Management

Call Scripting

Call Tagging

Call Transcription

Campaign Management

Contact Database

Customizable Caller ID

Customizable Reports

Electronic Faxes

Group Messaging

Interaction Tracking

Live Chat

Meeting Management

Performance Metrics

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Reporting

Real-Time Updates

SSL Security

Task Management

Text to Speech

Trend Analysis

Video Call Recording

Virtual Backgrounds

Virtual Voicemail

8x8 Work

The seamless integration between the VOIP handsets and mobile app has been great. Call quality has always been clear.

Customer Success Manager

Works great on mobile and desktop. The call quality was overall consistently good and it did integrate with Salesforce.

Office Lead

Very pleased with the overall experience, 8x8 is an amazing tool for Contact Center and call-driven interactions, keep in mind you will still need a softphone  software to sync it with.

It is excellent for small businesses who don't want to have a landline physical phone or who like to move around with their laptop and not run to the phone every time it rings.

Easy to use, easy to install, the Customer Service reps are Great. It is priced competitively compared to most of the competition.

Legal Analyst

Ease of mobility so I can take calls from ANYWHERE. Love that I can take call from desk phone, app on my mobile or thru app on computer- whichever is most convenient at the time.

Founder & CEO

Obviously a cheap off-shore call center. I tried their support chat last time and it was worse - on hold forever and huge delay between replies while they obviously worked other chats.

Operations Manager 

We absolutely love 8x8 virtual office, we do not see a world where we would switch to a different phone software. If you are looking for a seamless phone software look no further.

Director of Product Management

It has a variety of useful features: record of voice mail messages, send voice messages through email, answer the phone through the app. And it is easy to install, easy to use.

Couple times I had a problem with people who called me in. They told me they could not hear me.

Terrible quality for seemingly no reason. Setting up a new phone is a real task when you have centers in other cities/states.

Network Administrator

Especially lately it seems that there have been more and more bugs in the desktop app. Notifications haven't been showing up for call queues on time causing us to miss calls.

The benefits are quite simple. You can have the app downloaded on a device and be mobile while not having to use a cell number.

General Manager

Replying to that email us in touch with a person in the cancellation department who had no clue about what had transpired earlier.

Easy to use, dependable, and administering the system is one of the simplest I have done.

Vice President, Sales

I have used 8x8 with a previous company and the service was solid so I thought it would be a good fit here. It wasn't and the customer service and support was about as bad as it gets.

RingEX vs 8x8 Work Comparison (2026)

RingEX

8x8 Work

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives