RingEX vs iPlum

Nextiva

Vonage Business Communications

800.com

8x8 Work

Cognigy.AI

charles

Compare RingEX and iPlum based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Archiving & Retention

Auto-Dialer

Automated Attendant

Automated Routing

Automatic Call Distribution

Calendar Management

Call Center Management

Call Conferencing

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Screening

Call Tracking

Call Tracking Metrics

Call Transfer

Callback Scheduling

Caller ID

Chat/Messaging

Collaboration Tools

Communication Management

Computer Telephony Integration

Conferencing

Contact Management

Employee Directory

Event Triggered Actions

Fax Management

File Sharing

File Transfer

For Cloud Phone Systems

Microsoft Outlook Integration

Mobile Access

Monitoring

Multi-Channel Communication

Multi-User Collaboration

On-Demand Recording

Online Voice Transmission

Predictive Dialer

Presentation Streaming

Purchasing & Receiving

Recording

Remote Access/Control

Reporting & Statistics

Reporting/Analytics

Ring Groups

Role-Based Permissions

Scheduled Recording

Screen Sharing

Single Sign On

SIP Trunking

SMS Messaging

Third-Party Integrations

Two-Way Audio & Video

Unified Communications

Video Conferencing

Virtual Call Center

Virtual Extensions

Voice Mail

Voicemail Transcription

VoIP

VoIP Connection

RingEX

Android

Linux

Web-based

Windows

iPad

iPhone

Director of Operations

I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice.

Corporate Counsel

That's been my experience lately, which can be a pain if I inadvertently forget to open the application when I'm supposed to be called.

Account Executive

The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect.

Marketing Director

This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support.

Property Manager

It's very user friendly,  they have great customer service. Our company has their own account manager which happens to be very helpful.

Director & Founder

With the seamless integration with Office 365 and with Salesforce we are really well positioned to automate more while providing an excellent experience for our customers.

Our overall experience has been great. For the most it's been great to utilize.

Admin. & Development Assistant

Extensions and mobile phone abilities. Very reliable and great support.

Planning & Investment Analyst

The best part of RingCentral is the ease of use and the customization of the dial plan. I can customize my dial plan for when I am in or out of the office, or on vacation in one simple click.

Occupational Therapist

I like how they are staying ahead of the competition with the updates and ease of use. It makes things very easy for us to use at the office and is very convenient.

owner

Good options for multiple office environments, video conferencing is good and allows you to import files to store on cloud and fax out of the app.

Website designer

When tasks are assigned to people, they quickly get lost among all the messages that are posted after the assigned-task notification.

attorney

Easy to use and customer service is always helpful. Great app for your mobile phone.

client service supervisor

The ease of use between being able to have the app on my phone or desktop. I am able to seamlessly answer calls through my mobile device even if I am out of the office.

Owner

I hate everything about this company at this point.

We can schedule calls and have them integrated with TEAMS too, so it makes our SharePoint facility a great place for collaborating with our Partners globally.

CITO

Users got used to RingCentral very quickly and were excited for a different system of communication. The future needs of our company will be met with RingCentral.

This time around we got a price reduction, app was completely redone and is great, and support has been significantly improved.

RingEX screenshot: Unified platform

RingEX screenshot: Switch devices from Desktop to Mobile while on a meeting.

RingEX screenshot: Calendar and Contacts Integration

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.

Agent Interface

Alerts/Escalation

Answering Machine Detection

Automatic Outbound Dialer

Blended Call Center

Call Center Integration

Call Disposition

Call List Management

Call Scheduling

Call Scoring

Call Scripting

Call Tagging

Call Transcription

Call Whispering

Caller Profiles

Campaign Analytics

Campaign Management

Chatbot

Contact Database

Conversion Tracking

Customer Database

Customer History

Customizable Caller ID

Customizable Reports

Dashboard

Data Import/Export

Electronic Faxes

Email Management

FCC Compliance

FTC Compliance

Group Messaging

Inbound Call Center

Integrations Management

Interaction Tracking

Keyword Tracking

Lead Capture

Lead Generation

Lead Management

Lead Qualification

List Management

Live Chat

Manual Dialer

Meeting Management

Multi-Campaign

Multi-Channel Management

Multi-Language

Multiple Scripts

Multiple User Accounts

Outbound Call Center

Performance Management

Performance Metrics

Phone Key Input

Power Dialer

Pre-recorded Messages

iPlum

iPlum screenshot: Calling

iPlum screenshot: Business Hours

iPlum screenshot: Auto-Text Reply

iPlum screenshot: Recording

iPlum screenshot: Texting

iPlum screenshot: Business Contacts

RingEX vs iPlum Comparison (2026)

RingEX vs iPlum Comparison (2026)

RingEX

iPlum

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives