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iPlum

VoIP app for calls, secure text & phone tree communication

iPlum - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is iPlum?

iPlum is used by business of all sizes who need a reliable calling and texting solution. Your business can be healthcare, financial, sales, customer service, real estate, hospitality and more.

iPlum solves the privacy problem of professionals doing business calling & texting with their smartphone. The iPlum app provides a separate secure business phone line by keeping the business and personal communication isolated. Built on next generation platform with HIPAA compliance, it works globally for business and healthcare professionals. It includes advanced features like voice network modes for best call quality, secure texting, auto-attendant, call flows and more. iPlum is available in 22 languages worldwide.

iPlum is a VoIP application designed to help businesses implement interactive voice response (IVR)-based automatic call attendants and manage calls and messages using the internet or phone’s network. The platform includes enables organizations to configure business hours to receive calls and messages and automatically redirect the customer queries received during non-business hours to voicemail.

iPlum allows enterprises to record and store calls and text messages in an encrypted repository for future reference. It offers a host of features such as voicemail transcription, email alerts, do not disturb, multimedia messaging, multilingual interface, caller ID, extensions management, and more. Its centralized dashboard lets administrators add, delete, and edit new users, create custom profiles, and manage role-based permissions to ensure authorized access to customers' and other data.

iPlum allows businesses to port existing numbers, handle fax communication, block spam numbers, and set up secure texting channels to ensure compliance with HIPAA and HITECH standards. It also facilitates integration with numerous third-party applications through REST APIs.

Benefits of using iPlum

• Dual Call Reliability With Voice Network Mode
‍iPlum can use your voice network to route calls with carrier class reliability without relying on VoIP internet data and still show your iPlum number as Caller-ID or you can switch to default data network with Wi-Fi/3G/4G/LTE. You get best call quality in any situation with one of the most reliable business solution.
‍
‍
• Team Account
‍Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions with a online account.

• Secure Texting Channels
‍Both regular and secure texting. Send regular text using iPlum number or setup secure texting channels for compliance purposes. The other side will simply download iPlum app and setup a free account for secure texting. This can be a doctor texting their patient using secure channel.

• Business Hours
‍Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours.
‍
‍
• Auto Text Reply
‍Send smart business text for missed calls or texts. Tell your customers you care.
‍
‍
• Auto Attendant (IVR) with Virtual Extensions like Phone System
‍Setup an Auto Attendant greeting which plays when a client calls your iPlum number. Create extensions to route these calls to same or multiple users.

‍

• Text Archiving, Backup
‍Your iPlum account has inbuilt enhanced privacy & data encryption protection. To backup your texts for safety and future use, you can activate Backup Plan.

‍

• Text to Email
‍You can setup options to receive your texts via email when you have enhanced backup plan.

‍

• Text Templates
‍For frequently sending similar text to your clients, setup text templates in your iPlum app when you have enhanced backup plan.

‍

• Voicemail Transcription
Get your voicemail as easy to read text with audio files directly in your inbox. Listen to voicemail at your convenience and save audio files offline. You can update enhanced voicemail feature online.

‍

• Call Recording
‍Record incoming and/or outgoing iPlum calls for your business. There is an free consent message which you can play for your callers before recording.
‍

• Block Spam Numbers
‍iPlum is a business service with full privacy. There is a free feature in iPlum to block numbers from calling & texting you

‍• HIPAA & HITECH Compliance
For professionals working in compliance industry, protect client information HIPAA & HITECH.

‍
• Advanced Password Policy
‍The account administrator can setup advanced password policy applicable to primary and all sub-accounts: Two factor authentication, Password complexity, Password expirations, App passcode and more.

‍
• Fax Line
‍Get a secure cloud based fax line for your business. You can get a new line or port your existing fax number into iPlum.

Starting from

8.99

/user

Per month

Alternatives with better value for money

iPlum's key features

Most critical features, based on insights from iPlum users:

Access Controls/Permissions

5.0

(1)

Alerts/Notifications

5.0

(1)

Call Routing

5.0

(2)

Contact Management

5.0

(1)

Unified Communications

5.0

(1)

Call Recording

5.0

(1)

All iPlum features

Features rating:

4.5

(2)

Activity Dashboard

(0)

Activity Tracking

(0)

Agent Interface

(0)

Alerts/Escalation

(0)

Answering Machine Detection

(0)

API

(0)

Archiving & Retention

(0)

Auto-Dialer

(0)

Automated Attendant

(0)

Automated Routing

(0)

Automatic Call Distribution

(0)

Automatic Outbound Dialer

(0)

Blended Call Center

(0)

Call Center Integration

(0)

Call Center Management

(0)

Call Conferencing

(0)

Call Disposition

(0)

Call List Management

(0)

Call Logging

(0)

Call Monitoring

5.0

(1)

Call Queues

(0)

Call Reporting

(0)

Call Scheduling

(0)

Call Scoring

(0)

Call Screening

(0)

Call Scripting

(0)

Call Tagging

(0)

Call Tracking

(0)

Call Tracking Metrics

(0)

Call Transcription

(0)

Call Transfer

5.0

(1)

Call Whispering

(0)

Callback Scheduling

(0)

Caller ID

5.0

(1)

Caller Profiles

(0)

Campaign Analytics

(0)

Campaign Management

(0)

Chat/Messaging

5.0

(1)

Chatbot

(0)

Collaboration Tools

(0)

Communication Management

(0)

Computer Telephony Integration

(0)

Conferencing

(0)

Contact Database

(0)

Conversion Tracking

(0)

CRM

(0)

Customer Database

(0)

Customer History

(0)

Customizable Caller ID

(0)

Customizable Reports

(0)

Data Import/Export

(0)

Electronic Faxes

(0)

Email Management

(0)

Employee Directory

(0)

Event Triggered Actions

(0)

Fax Management

(0)

FCC Compliance

(0)

File Sharing

(0)

File Transfer

(0)

For Cloud Phone Systems

(0)

FTC Compliance

(0)

Group Messaging

(0)

Inbound Call Center

(0)

Integrations Management

(0)

Interaction Tracking

(0)

IVR

(0)

Keyword Tracking

(0)

Lead Capture

(0)

Lead Generation

(0)

Lead Management

(0)

Lead Qualification

(0)

List Management

(0)

Live Chat

(0)

Manual Dialer

(0)

Meeting Management

(0)

Mobile Access

5.0

(1)

Monitoring

(0)

Multi-Campaign

(0)

Multi-Channel Communication

(0)

Multi-Channel Management

(0)

Multi-Language

(0)

Multi-User Collaboration

(0)

Multiple Scripts

(0)

Multiple User Accounts

(0)

On-Demand Recording

(0)

Online Voice Transmission

5.0

(1)

Outbound Call Center

(0)

PBX

(0)

Performance Management

(0)

Performance Metrics

(0)

Phone Key Input

(0)

Power Dialer

(0)

Pre-recorded Messages

(0)

Predictive Dialer

(0)

Preview Dialer

(0)

Progressive Dialer

(0)

Purchasing & Receiving

(0)

Quality Management

(0)

Queue Management

(0)

Real-Time Analytics

(0)

Real-Time Data

(0)

Real-Time Monitoring

(0)

Real-Time Notifications

(0)

Real-Time Reporting

(0)

Real-Time Updates

(0)

Recording

(0)

Reporting & Statistics

5.0

(1)

Reporting/Analytics

(0)

Ring Groups

(0)

ROI Tracking

(0)

Role-Based Permissions

(0)

Scheduled Recording

(0)

Screen Sharing

(0)

Single Sign On

(0)

SIP Trunking

(0)

SMS Messaging

(0)

Social Media Integration

(0)

Spam Blocker

(0)

SSL Security

(0)

Survey/Poll Management

(0)

Surveys & Feedback

(0)

Task Management

(0)

Text to Speech

(0)

Third-Party Integrations

(0)

Trend Analysis

(0)

Two-Way Audio & Video

(0)

Video Call Recording

(0)

Video Conferencing

(0)

Virtual Backgrounds

(0)

Virtual Call Center

(0)

Virtual Extensions

(0)

Virtual Voicemail

(0)

Voice Customization

(0)

Voice Mail

5.0

(1)

Voicemail Transcription

(0)

VoIP

(0)

VoIP Connection

(0)

Workflow Management

(0)

Workforce Management

(0)

iPlum alternatives

iPlum

5.0

(2)

Starting from

8.99

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

5.0

Customer Support

5.0

JustCall

4.2

(213)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.2

Customer Support

4.2

CallTrackingMetrics

4.6

(130)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.6

Value for Money

4.5

Customer Support

4.5

Convoso

4.5

(343)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.5

iPlum pricing

Value for money:

5.0

Starting from

8.99

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

iPlum support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

iPlum reviews

Overall rating

5.0

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Rating distribution

iPlum FAQs

Q. What type of pricing plans does iPlum offer?

iPlum has the following pricing plans:
Starting from: $8.99/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money