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RingEX vs Quo Comparison (2026)

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RingEX logo

RingEX

Quo logo

Quo

Overview

So much more than a business phone. Meet the phone system of the future. Set up in minutes and never drop a call again.

Quo is the collaborative phone system trusted by teams at over 90,000 businesses. It brings your customer calls, texts, and contacts into an intuitive, AI-powered app that works across all your devices. Built for teams who never want to miss a call.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

30

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

1.2K

5

4

3

2

1

632

348

148

40

38

  • Value for money
  • Ease of use
  • Features
  • Customer support
66%
would recommend this app

4.2

64

5

4

3

2

1

43

7

3

3

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

Pros

“The system offers useful communication tools for healthcare staff managing high call volumes, voicemails, and patient communication throughout the day. While implementation and workflow adjustments required patience, the platform provides more flexibility and functionality compared to traditional phone systems.”
Verified reviewer profile picture

Reneisha H.

Clinical Programs Manager

“RingEX provides flexibility by allowing staff to manage calls, voicemails, texting, and communication through desktop and mobile applications instead of relying only on traditional desk phones.”
Verified reviewer profile picture

Reneisha H.

Clinical Programs Manager

“I do appreciate the ability to receive phone calls, voicemails, and text messages to my work number through the app on my mobile phone.”
BB

Bonnie B.

Digital Systems Manager

Pros

“Quo is solid for straightforward call management, but it falls short for teams using multiple tools or needing robust onboarding capabilities. If you're integrated with platforms like Jobber or need live-call monitoring for training, this tool will feel limiting.”
RA

Richwell A.

Operations Manager

“I like that we are able to have a virtual assistant for missed calls and the call flows are easy to set up.”
KV

Kayla V.

Field Service Coordinator

“We will be using quo for as long as our business is open, we have enjoyed the whole process of it and like it being straight to our personal phones since we are a small, family owned business”
ac

alyssa c.

Manager

Cons

“As a result, for a time, we were forced into RingCentral Meetings which has been regularly awful as far as video quality and issues.”
BB

Bonnie B.

Digital Systems Manager

“The initial rollout and setup process can be challenging, especially when transitioning from older phone systems.”
Verified reviewer profile picture

Reneisha H.

Clinical Programs Manager

“On multiple occasions, we had to follow up 2–3 times to receive a response, including from our assigned account representative, and have submitted technical questions that went unanswered and are still unanswered.”
BW

Brandon W.

CTO

Cons

“Additionally, Quo doesn't support live-call listening, which is a major gap for us, training new CSRs on real calls is critical, and we can't do that effectively with Quo.”
RA

Richwell A.

Operations Manager

“I wasn't able to send messages to any clients or even respond to messages I received until my number was fully processed through with US carriers.”
DL

Dorian L.

Tour Operator

“Contact UI doesn't provide the ability to insert links, for example being able to link to a customer's CRM info in another system.”
Verified reviewer profile picture

Axel K.

Owner

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features77
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Responses
  • Automated Routing
  • Automatic Call Distribution
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Chat Transcript
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Caller ID
  • Customizable Reports
  • Dashboard
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • Generative AI
  • IVR
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • PBX
  • Predictive Dialer
  • Presentation Streaming
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Scheduling
  • Screen Sharing
  • Sentiment Analysis
  • Single Sign On
  • Softphone
  • Third-Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management
  • Total features52
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Responses
  • Automated Routing
  • Automatic Call Distribution
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Chat Transcript
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Caller ID
  • Customizable Reports
  • Dashboard
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • Generative AI
  • IVR
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • PBX
  • Predictive Dialer
  • Presentation Streaming
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Scheduling
  • Screen Sharing
  • Sentiment Analysis
  • Single Sign On
  • Softphone
  • Third-Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management

Integrations

  • Total integrations9
  • Box
  • Dropbox
  • Gong
  • Google Workspace
  • HubSpot CRM
  • Jobber
  • Make
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • Salesforce Platform
  • ServiceNow
  • Slack
  • Zapier
  • Zendesk Suite
  • Total integrations6
  • Box
  • Dropbox
  • Gong
  • Google Workspace
  • HubSpot CRM
  • Jobber
  • Make
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • Salesforce Platform
  • ServiceNow
  • Slack
  • Zapier
  • Zendesk Suite

Alternatives

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