RingEX vs Toky

Nextiva

Aircall

Vonage Business Communications

8x8 Work

JustCall

NUACOM

Compare RingEX and Toky based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Archiving & Retention

Auto-Dialer

Automated Attendant

Automated Routing

Automatic Call Distribution

Calendar Management

Call Center Management

Call Conferencing

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Screening

Call Tracking

Call Tracking Metrics

Call Transfer

Callback Scheduling

Caller ID

Chat/Messaging

Collaboration Tools

Communication Management

Computer Telephony Integration

Conferencing

Contact Management

Dashboard

Employee Directory

Event Triggered Actions

Fax Management

File Sharing

File Transfer

For Cloud Phone Systems

Microsoft Outlook Integration

Mobile Access

Monitoring

Multi-Channel Communication

Multi-User Collaboration

On-Demand Recording

Online Voice Transmission

Predictive Dialer

Presentation Streaming

Purchasing & Receiving

Recording

Remote Access/Control

Reporting & Statistics

Reporting/Analytics

Ring Groups

Role-Based Permissions

Scheduled Recording

Scheduling

Screen Sharing

Single Sign On

SIP Trunking

SMS Messaging

Softphone

Third-Party Integrations

Two-Way Audio & Video

Unified Communications

Video Chat

Video Conferencing

Virtual Call Center

Virtual Extensions

Voice Mail

Voicemail Transcription

VoIP

VoIP Connection

RingEX

Android

Linux

Web-based

Windows

iPad

iPhone

Director of Operations

I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice.

Corporate Counsel

That's been my experience lately, which can be a pain if I inadvertently forget to open the application when I'm supposed to be called.

Account Executive

The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect.

Marketing Director

This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support.

Property Manager

It's very user friendly,  they have great customer service. Our company has their own account manager which happens to be very helpful.

Director & Founder

With the seamless integration with Office 365 and with Salesforce we are really well positioned to automate more while providing an excellent experience for our customers.

Our overall experience has been great. For the most it's been great to utilize.

Admin. & Development Assistant

Extensions and mobile phone abilities. Very reliable and great support.

Planning & Investment Analyst

The best part of RingCentral is the ease of use and the customization of the dial plan. I can customize my dial plan for when I am in or out of the office, or on vacation in one simple click.

Occupational Therapist

I like how they are staying ahead of the competition with the updates and ease of use. It makes things very easy for us to use at the office and is very convenient.

owner

Good options for multiple office environments, video conferencing is good and allows you to import files to store on cloud and fax out of the app.

Website designer

When tasks are assigned to people, they quickly get lost among all the messages that are posted after the assigned-task notification.

attorney

Easy to use and customer service is always helpful. Great app for your mobile phone.

client service supervisor

The ease of use between being able to have the app on my phone or desktop. I am able to seamlessly answer calls through my mobile device even if I am out of the office.

Owner

I hate everything about this company at this point.

We can schedule calls and have them integrated with TEAMS too, so it makes our SharePoint facility a great place for collaborating with our Partners globally.

CITO

Users got used to RingCentral very quickly and were excited for a different system of communication. The future needs of our company will be met with RingCentral.

This time around we got a price reduction, app was completely redone and is great, and support has been significantly improved.

RingEX screenshot: Unified platform

RingEX screenshot: Switch devices from Desktop to Mobile while on a meeting.

RingEX screenshot: Calendar and Contacts Integration

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Aircall is a customer communications platform unifying channels like phone, WhatsApp, and text. Its cloud-based system includes AI Voice Agents for inbound calls, real-time conversation intelligence, and integration with tools like Salesforce, HubSpot, and Zendesk. Businesses can track performance metrics with detailed analytics and manage all interactions through an intuitive interface.

Connect with customers on voice, SMS, email, or WhatsApp. With AI agents, automation, and 100+ integrations, you can reply instantly, close more deals, and keep customers happy even after hours.

NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.

Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more

Agent Interface

Blended Call Center

Call Transcription

Contact Database

Inbound Call Center

Interaction Tracking

Live Chat

Manual Dialer

Outbound Call Center

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Text to Speech

Toky

Account Manager

The customer Support is really helpful and if there is a problem or if you need a new feature, Toky does the best what they can do to update the software to be perfect for your company.

Town Clerk & RFO

The expereince with Toky was totally fantastic. I made a host of support calls during set up (I am not an IT geek) - they were very patient and responded clearly and successfully to every question.

Founder

Waking each day to constant pain and suffering, every call I receive I painfully hear the frustration in the voice of the caller as they fail to understand anything I am saying.

Central Consultant

Very easy to use and track your progress, and the Toky team is friendly and very helpful.

Executive Assistant

The support team is very very very responsive to any chat requests for help. The software itself is easy to use, easy to learn, and fairly intuitive.

Co-founder & CEO

Great company with very competitive pricing for the most needed features and integrations.

Web company 

I love its functionality really simple and effective, easy to use and full control.

Sr Ops Manager

Toky has been quite a good solution for mClinica. I have not only used it for my Indonesia operations but I have also expanded the product to be used for our Thailand operations.

Sales Manager

The team were always quick to work on the resolution of any issues that we ran into and provided feedback on the progress made.

Director

Features are good, integration was simple, adding new users is easy. Very easy to use both in browser and phone.

Office Manager

Calls dropping at random, echo and delay during calls, users unable to log in or use the application, etc. These issues are consistent regardless of location and internet connection speed.

We switched our conventional lines to Toky a month ago and the service is fantastic.

We have been using Toky for over 3 years, we use it for multiple businesses all in one account and it works great. It does everything we need.

Manager

Using Toky I can easily reach my customers any where in the world in a cost effective manner.

User experience was done well too. A good number of integrations.

iOS Developer

Toky support team is the best support team ever. These guys send a response in just seconds.

Senior BDM

Connection might be unstable during some calls. Might be not easy to understand why my calls are not getting through sometimes.

Customer Support Manager

As soon as started in my current company, they had been using Intercom for some time - so I had the difficult task of finding a phone channel provider that would integrate with that.

RingEX vs Toky Comparison (2026)

RingEX

Toky

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives