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Toky Pricing, Features, Reviews and Alternatives
Toky FAQs
Q. Who are the typical users of Toky?
Q. What languages does Toky support?
Q. What other apps does Toky integrate with?
Toky integrates with the following applications:
Vtiger CRM, Kommo, Zoho CRM, Insightly, ActiveCampaign, WhatsApp, Zapier, Pipedrive, Freshsales, Agile CRM, WordPress, Freshdesk, Zoho Desk, Salesforce Sales Cloud, Slack, Front, Meta for Business, Highrise, Keap, Google Data Studio, Kustomer, HubSpot CRM, Intercom, Shopify, Zendesk Suite
Toky product overview
What is Toky?
Toky is a Virtual Phone System for businesses of all sizes, which you can use to start your own call center and allow your customers and team to communicate efficiently. With virtual phone numbers in more than 60 countries, make your business local to customers almost anywhere, no matter where your company is based. Activate our CRM integrations to get in touch with your leads and customers with a single click, and also log every call automatically or connect Toky to other business apps, to improve sales and support processes.
Key benefits of using Toky
Typical customers
Platforms supported
Support options
Training options
Not sure about Toky? Compare it with a popular alternative
Starting from
25
/user
Per month
Starting from
27
/user
Per month
Toky pricing information
Value for money
4.3
/5
104
Starting from
25
/user
Per month
Pricing options
Value for money contenders
Toky features
Functionality
4.1
/5
104
Total features
55
7 categories
Most valued features by users
Functionality contenders
Toky users reviews
Overall Rating
4.3
/5
104
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.72/10
60
26
9
4
5
Steve M.
Overall rating contenders
Paul T.
Management Consulting, 1-10 employees
Used daily for 6-12 months
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The nature of enquiries has shifted over the last few years and it is more difficult than ever to pin prospects down. Having a tool like Toky that enables us to text prospects and reduce churn, saves us money on advertising, and allows to always be in touch with clients from Pipedrive is a no brainer.
Integration with Pipedrive was a key factor in our decision. Next was the simplicity of use and cost-effectiveness.
I would like to be able to schedule text messages.
Michael P.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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Toky is easy to setup and easy to use. The interface is neat and gives you full control.
The initial test system was set up in a very short time (<1 hour). It worked well. Implementation is very easy. It does what it says in a simplistic way. It helps to set up international numbers in a few minutes and allows customers to call to numbers in their home country.
The initial app had an easy when you have logged in on the web and the mobile app at the same time. But that is solved-
Angela M.
Law Practice, 11-50 employees
Used daily for less than 6 months
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Overall, it was profoundly negative. The promised InfusionSoft integration creates a new contact every time there is a new call, even if that number is already in the system. Calls have issues and the forwarding set up on the backend does not always work. I am in the process of trying to port out to another carrier at this point.
The backend is very easy to set up with no complicated IVR phone trees. Porting a number over is also very easy.
Many quality issues. The customer support response time is typically hours after contacted, after which they ask you for more information then never respond. Calls dropping at random, echo and delay during calls, users unable to log in or use the application, etc. These issues are consistent regardless of location and internet connection speed.
Ted M.
Financial Services, 51-200 employees
Used daily for 6-12 months
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They were very responsive to my set up questions, and have remained very responsive to any questions I've had since.
The integration with Pipedrive is what got me started with Toky. I was looking for a simple, cost effective and scalable call center solution, and after looking at several options, Toky met my needs perfectly. I really like the responsiveness of the team when I have questions. So easy to use through Pipedrive. My reps only ever have to use Pipedrive, as Toky is integrated on the back end and a simple click makes the call and details are saved in the appropriate record.
For the price point, there is nothing that I dislike about the software. Pretty darn easy to use, and that's what really matters for me and the folks I have making calls.
Jesus A.
Hospitality, 11-50 employees
Used daily for 2+ years
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after reviewing other providers, Toky is the most flexible and affordable tool out there. I am very happy with the service.
The flexibility, user friendliness and definitely the price.
At the beginning some features were not available but they have done improvements over time.
Common Toky comparisons
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