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Toky

Virtual phone system for business sales and customer support

Table of Contents

Toky - 2025 Pricing, Features, Reviews & Alternatives

What is Toky?

Toky is a Virtual Phone System for businesses of all sizes, which you can use to start your own call center and allow your customers and team to communicate efficiently. With virtual phone numbers in more than 60 countries, make your business local to customers almost anywhere, no matter where your company is based. Activate our CRM integrations to get in touch with your leads and customers with a single click, and also log every call automatically or connect Toky to other business apps, to improve sales and support processes.

With Toky, you can start with even just one agent, and you can use features like IVR, international phone calls, call forwarding, greeting messages, simultaneous calls, call queues, call recording, Call transcription, live calls in your website and much more.

Benefits of using Toky

Get a local or toll-free business phone number in more than 60 countries

Start a call center with no special hardware and simple configurations, with IVR, call forwarding, greeting messages, simultaneous calls, call queues, call recording, Call transcription en more.

Use CRM integrations to improve sales and support processes.

Send and receive SMS with customers.

Add a live call widget to your website to start receiving calls from customers with a click.

Enable Fax to email service

Call recordings and voicemail transcriptions

Starting from

/user

Per month

Alternatives with better value for money

Toky's key features

Most critical features, based on insights from Toky users:

Call Recording

4.7

(3)

Call Center Management

3.5

(2)

Computer Telephony Integration

3.5

(2)

Automatic Call Distribution

4.0

(1)

Call Routing

5.0

(1)

VoIP Connection

3.0

(1)

All Toky features

Features rating:

4.1

(106)

Auto-Dialer

4.0

(1)

Call Monitoring

3.0

(1)

Activity Dashboard

(0)

Manual Dialer

(0)

Mobile Access

(0)

Monitoring

(0)

Multi-Channel Communication

(0)

On-Demand Recording

(0)

Outbound Call Center

(0)

PBX

(0)

Purchasing & Receiving

(0)

Queue Management

4.0

(1)

Real-Time Analytics

(0)

Real-Time Data

(0)

Real-Time Monitoring

(0)

Real-Time Notifications

(0)

Reporting & Statistics

(0)

Reporting/Analytics

3.0

(1)

SMS Messaging

(0)

Text to Speech

(0)

Third-Party Integrations

(0)

Virtual Call Center

(0)

Voice Mail

(0)

VoIP

(0)

Activity Tracking

(0)

Agent Interface

3.0

(1)

Alerts/Notifications

(0)

API

(0)

Archiving & Retention

(0)

Automated Attendant

(0)

Automated Routing

(0)

Blended Call Center

(0)

Call Logging

3.0

(1)

Call Reporting

(0)

Call Transcription

(0)

Call Transfer

(0)

Caller ID

(0)

Contact Database

(0)

Contact Management

(0)

CRM

(0)

Employee Directory

(0)

File Transfer

(0)

Inbound Call Center

(0)

Interaction Tracking

(0)

IVR

4.0

(1)

Toky alternatives

Toky

4.3

(106)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.1

Value for Money

4.3

Customer Support

4.4

3CX

4.4

(444)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.3

Customer Support

4.1

Convoso

4.5

(358)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.5

Zoho Desk

4.5

(2.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.3

Toky pricing

Value for money rating:

4.3

Starting from

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Toky integrations (30)

Integrations rated by users

We looked through 106 user reviews, to identify which products are mentioned as Toky integrations, and what is the users perception.

Keap

Integration rating: 4.0 (1)

Toky support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Knowledge Base

FAQs/Forum

24/7 (Live rep)

Phone Support

Email/Help Desk

Chat

Training options

Live Online

Documentation

Videos

Toky reviews

Overall rating

4.3

106

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.64/10

Rating distribution

Pros

“The customer Support is really helpful and if there is a problem or if you need a new feature, Toky does the best what they can do to update the software to be perfect for your company.”

Leo R.

Account Manager

“The expereince with Toky was totally fantastic. I made a host of support calls during set up (I am not an IT geek) - they were very patient and responded clearly and successfully to every question.”

Steve M.

Town Clerk & RFO

“Very easy to use and track your progress, and the Toky team is friendly and very helpful.”

Boitumelo M.

Central Consultant

Cons

“Waking each day to constant pain and suffering, every call I receive I painfully hear the frustration in the voice of the caller as they fail to understand anything I am saying.”

Denym B.

Founder

“Calls dropping at random, echo and delay during calls, users unable to log in or use the application, etc. These issues are consistent regardless of location and internet connection speed.”

Angela M.

Office Manager

“Connection might be unstable during some calls. Might be not easy to understand why my calls are not getting through sometimes.”

Yi Er L.

Senior BDM

Read all reviews

Toky FAQs

Q. What type of pricing plans does Toky offer?

Toky has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money

Q. Who are the typical users of Toky?

Toky has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does Toky support?

Toky supports the following languages:
English, Spanish, Portuguese

Q. Does Toky support mobile devices?

Toky supports the following devices:
Android, iPad, iPhone

Q. Does Toky offer an API?

Yes, Toky has an API available for use.

Q. What other apps does Toky integrate with?

Toky integrates with the following applications:
Vtiger CRM, Kommo, Zoho CRM, Insightly, ActiveCampaign, WhatsApp, Zapier, Pipedrive, Freshsales, Agile CRM, WordPress, Freshdesk, Zoho Desk, Salesforce Sales Cloud, Slack, Front, Meta for Business, Highrise, Keap, Google Data Studio, Kustomer, HubSpot CRM, Intercom, Shopify, Zendesk Suite

Q. What level of support does Toky offer?

Toky offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat