Ringover vs Amazon Connect

Google Meet

RingEX

Aircall

Genesys Cloud CX

RingCX

Twilio Flex

Compare Ringover and Amazon Connect based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Agent Interface

Alerts/Notifications

Archiving & Retention

Audio/Video Conferencing

Auto-Dialer

Automated Attendant

Automated Routing

Automatic Call Distribution

Automatic Outbound Dialer

Blended Call Center

Call Center Management

Call Conferencing

Call Disposition

Call List Management

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Scheduling

Call Tagging

Call Tracking

Call Transcription

Call Transfer

Call Whispering

Caller ID

Caller Profiles

Campaign Management

Chat/Messaging

Collaboration Tools

Communication Management

Computer Telephony Integration

Conferencing

Contact Database

Contact Management

Customer History

Customizable Reports

Dashboard

Electronic Faxes

Electronic Signature

Employee Activity Monitoring

Employee Directory

Event Triggered Actions

Fax Management

File Sharing

For Cloud Phone Systems

Group Messaging

Inbound Call Center

Integrations Management

List Management

Live Chat

Manual Dialer

Meeting Management

Mobile Access

Monitoring

Multi-Channel Communication

Multi-Language

Multi-User Collaboration

On-Demand Recording

Online Voice Transmission

Outbound Call Center

Phone Key Input

Power Dialer

Pre-recorded Messages

Quality Management

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recording

Remote Access/Control

Remote Support

Reporting & Statistics

Reporting/Analytics

Ring Groups

Role-Based Permissions

Scheduled Recording

Screen Sharing

Sentiment Analysis

Single Sign On

SIP Trunking

SMS Marketing

SMS Messaging

Social Media Integration

Softphone

Tagging

Text to Speech

Third-Party Integrations

Unified Communications

Ringover

Android

Web-based

Windows

iPad

iPhone

Director

Ringover is easy to use, integrates well with our CRM, and has excellent support. The call quality is consistently good, and we see real value — Empower is next on our list.

Data analyst

I can proudly say that my user experience is very successful. I keep a good opinion of this solution.

Regional Sales Manager

Great, easy to use, easy to start and also learning curve is the fastest. There are some features that I still haven't tried and I would love to try them in a couple of days.

Gérante

For now, the solution for me. Thank you to Ringover for listening to me and providing a solution.

My experience with Ringover was smooth, the onboarding was seamless, and the product was intuitive and easy to use. I like how it works and how it looks.

Co-founder

Very easy to set up, with excellent call quality. The CRM integration saves us a lot of manual work and makes our daily communication much more efficient.

International Recruitment Consultant

An amazing experience, perfect response time and problem solve time from customer service.

Good onboarding and very effective phone connection.

Or maybe you do, because that is what you understand from your website. Regardless, all your follow ups literally ignored my replies.

Using this software having fantastic exprince.

Landline and mobile calls for most countries are done at no extra cost per minute. The support is good and the staff is responsive.

Thanks to the integration with Odoo CRM we are able to sync and contact our client directly from Odoo CRM in addition to accessing call recordings and more. Customer support was also always helpful.

Scaffolder

It was very easy very helpful and the workers are easy to talk to helped me threw things I didn’t u derstand.

Administration

Once we signed up everything was wrong, from connections, to SMS, to billing.

Sales Representative

Sometimes it occurs some errors on recognising the devices i use has headphones.

Founder

The ability to review call transcripts—rather than trawling through recordings—is a real productivity boost, and the call bar helpfully flags when a number falls outside our tariff.

The ease of use and the way it integrates with my CRM.

Currently having to pay in euros, which is a very minor issue.

Ringover screenshot: Ringover integrates perfectly with your CRM

Ringover screenshot: Advanced Call Logs

Ringover screenshot: Gain business insight from real-time analytics

Ringover screenshot: Live call activity

Ringover screenshot: Manage availability by setting business hours

Ringover screenshot: Configure Virtual Switchboard

Ringover screenshot: Customize voice announcement

Ringover screenshot: Select number

Ringover screenshot: Real time statistics

Ringover screenshot: My Ringover

Ringover screenshot: Video conference

Ringover screenshot: Download Ringover application on smartphone, tablet or destop

Freelancers

Large Enterprises

Mid Size Business

Small Business

Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include high-definition video and audio conferencing for up to 100 participants, multi-device chat sync, stored chat history, real-time captions, meeting recording function, and more.

Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Twilio Flex provides a flexible and scalable omnichannel contact center platform that puts businesses in control of customer interactions. The software gives companies the power to customize every aspect of their customer experience while also meeting the unique needs of each business. Twilio flex includes features such as agent interfaces,communication channels, interaction routing, voicemail, call waiting, callbacks, outbound dialing, cold transfer, warm transfer, and more.

Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots.

Automated Responses

Callback Scheduling

Generative AI

Interaction Tracking

Natural Language Processing

Predictive Dialer

Voice Mail

VoIP Connection

Workforce Management

Amazon Connect

Linux

Owner

It’s a great service, i enjoy it a good amount. It makes it easy to contact customers over call or messaging.

Operations Manager

The call quality of Amazon Connect is excellent, and the AI-driven features like chatbots and sentiment analysis significantly improve customer interactions.

Palm auto parts

I have purchased several times and everything is fine. All appreciation and respect to all the workers.

Asst. Manager-T and C

Amazon Connect is a great tool from an ease of use, scalability, and integration perspective, I found it a useful product from Amazon Web Services (AWS).

Cloud Engeneer

Great to interconnect employees and easy to learn the curve for employees. We love that we no longer require a physical phone on each desk.

Amazon Connect is an amazing platform to manage customer service effectively.

Operations Coordinator

I like how you don't have to pay so much money and it integrated AI to improve efficiency. I like that I can access from anywhere.

Team Lead of Internal Tools

I think Amazon Connect is good as a phone tree, especially if you need any kind of automatons built in.

Account manager

A powerful tool for customer service with room for improvement.

A lot of the features we required could not be handled, such as voicemails and recorded statements. Additionally, we had problems with connectivity and reliability which frustrated our users.

Its versaitility is just overal great. Easy to use multiple uses it just puts the butter on my cups.

Administrative Assistant

Over all I enjoyed my experience with Amazon Connect, the user-friendly interface increased productivity.

Business Consultant

It can be a bit annoying. The advice/solutions from Amazon and the internet in general are quite flakey.

Over all experience with amazon connect was actually great and i was happy 100 percent up until i had to contact costumer service.

It requires technical knowledge for configuration and integration with existing systems. There is also limited out of the box features.

Ringover vs Amazon Connect Comparison (2026)

Ringover

Amazon Connect

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives