Ringover vs Nextiva Contact Center

RingEX

Twilio

Aircall

Vonage Business Communications

RingCX

OnSIP

Compare Ringover and Nextiva Contact Center based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Agent Interface

Alerts/Notifications

Archiving & Retention

Audio/Video Conferencing

Auto-Dialer

Automated Attendant

Automated Routing

Automatic Call Distribution

Automatic Outbound Dialer

Blended Call Center

Call Center Management

Call Conferencing

Call Disposition

Call List Management

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Scheduling

Call Tagging

Call Tracking

Call Transcription

Call Transfer

Call Whispering

Caller ID

Caller Profiles

Campaign Management

Chat/Messaging

Collaboration Tools

Communication Management

Computer Telephony Integration

Conferencing

Contact Database

Contact Management

Customer History

Customizable Reports

Dashboard

Electronic Faxes

Electronic Signature

Employee Activity Monitoring

Employee Directory

Event Triggered Actions

Fax Management

File Sharing

For Cloud Phone Systems

Group Messaging

Inbound Call Center

Integrations Management

List Management

Live Chat

Manual Dialer

Meeting Management

Mobile Access

Monitoring

Multi-Channel Communication

Multi-Language

Multi-User Collaboration

On-Demand Recording

Online Voice Transmission

Outbound Call Center

Phone Key Input

Power Dialer

Pre-recorded Messages

Quality Management

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recording

Remote Access/Control

Remote Support

Reporting & Statistics

Reporting/Analytics

Ring Groups

Role-Based Permissions

Scheduled Recording

Screen Sharing

Sentiment Analysis

Single Sign On

SIP Trunking

SMS Marketing

SMS Messaging

Social Media Integration

Softphone

Tagging

Text to Speech

Third-Party Integrations

Unified Communications

Ringover

Android

Web-based

Windows

iPad

iPhone

Director

Ringover is easy to use, integrates well with our CRM, and has excellent support. The call quality is consistently good, and we see real value — Empower is next on our list.

Data analyst

I can proudly say that my user experience is very successful. I keep a good opinion of this solution.

Regional Sales Manager

Great, easy to use, easy to start and also learning curve is the fastest. There are some features that I still haven't tried and I would love to try them in a couple of days.

Gérante

For now, the solution for me. Thank you to Ringover for listening to me and providing a solution.

My experience with Ringover was smooth, the onboarding was seamless, and the product was intuitive and easy to use. I like how it works and how it looks.

Co-founder

Very easy to set up, with excellent call quality. The CRM integration saves us a lot of manual work and makes our daily communication much more efficient.

International Recruitment Consultant

An amazing experience, perfect response time and problem solve time from customer service.

Good onboarding and very effective phone connection.

Or maybe you do, because that is what you understand from your website. Regardless, all your follow ups literally ignored my replies.

Using this software having fantastic exprince.

Landline and mobile calls for most countries are done at no extra cost per minute. The support is good and the staff is responsive.

Thanks to the integration with Odoo CRM we are able to sync and contact our client directly from Odoo CRM in addition to accessing call recordings and more. Customer support was also always helpful.

Scaffolder

It was very easy very helpful and the workers are easy to talk to helped me threw things I didn’t u derstand.

Administration

Once we signed up everything was wrong, from connections, to SMS, to billing.

Sales Representative

Sometimes it occurs some errors on recognising the devices i use has headphones.

Founder

The ability to review call transcripts—rather than trawling through recordings—is a real productivity boost, and the call bar helpfully flags when a number falls outside our tariff.

The ease of use and the way it integrates with my CRM.

Currently having to pay in euros, which is a very minor issue.

Ringover screenshot: Ringover integrates perfectly with your CRM

Ringover screenshot: Advanced Call Logs

Ringover screenshot: Gain business insight from real-time analytics

Ringover screenshot: Live call activity

Ringover screenshot: Manage availability by setting business hours

Ringover screenshot: Configure Virtual Switchboard

Ringover screenshot: Customize voice announcement

Ringover screenshot: Select number

Ringover screenshot: Real time statistics

Ringover screenshot: My Ringover

Ringover screenshot: Video conference

Ringover screenshot: Download Ringover application on smartphone, tablet or destop

Freelancers

Large Enterprises

Mid Size Business

Small Business

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

OnSIP is a softphone and private branch exchange (PBX) solution that helps businesses to manage call recording, transfers, monitoring, reporting and more. It allows companies to utilize the desktop or mobile applications to conduct HD video or voice conferences as well as manage voicemails.

Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

Alerts/Escalation

Call Scripting

Callback Scheduling

Customer Communication

Employee Scheduling

Feedback Management

For Call Centers

Generative AI

Interaction Tracking

Labor Forecasting

Multi-Channel Data Collection

Performance Management

Performance Metrics

Predictive Dialer

Progressive Dialer

Video Conferencing

Voice Mail

Voice Recognition

VoIP

VoIP Connection

Workflow Management

Nextiva Contact Center

Linux

Systems Specialist

To elaborate the implementation reps are horrible and no little if nothing at all during our implementation we had two of our reps either quit or get fired.

System Administrator

It’s a partnership and they are very good at clear communication, clear expectations and fulfilling their side of the agreement.

IT engineer

The ROI on this kind of investment is key and we believe that over the long term it will be significant. It’s amazing technology that is a growth driver for any customer focused organization.

Business Owner

It was, without a doubt, one of the most personally frustrating and financially damaging experiences I have had to experience in my years of communications with a service provider of any kind.

Marketing Admin

Their knowledge of the software and hardware, inside and out is very comforting and each time it strengthens my confidence in Nextiva as our provider.

Consultant

Give the other guys a look as there are other good options out there. From someone who uses Nextiva, you will be happy if you go with these guys.

Controller

My overall experience with Nextiva has been excellent. From the purchase to the integration and on a daily basis in the weeds when being put to good use.

Coordinator

I like its ease of accessibility, the interface on the computer is quite nice as well.

Ringover vs Nextiva Contact Center Comparison (2026)

Ringover vs Nextiva Contact Center Comparison (2026)

Ringover

Nextiva Contact Center

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives