SolarWinds Mail Assure Pricing, Features, Reviews & Comparison of Alternatives

SolarWinds Mail Assure

Email security and continuity tool with archiving

4.48/5 (23 reviews)

SolarWinds Mail Assure overview

What is SolarWinds Mail Assure?

SolarWinds® Mail Assure is an email security solution designed to help you stay in control and protect inbound and outbound email using collective threat intelligence, 24/7 email continuity, and long-term email archiving. The solution offers advanced threat protection to protect businesses from ransomware, spam, viruses, phishing, malware, and other email threats. Mail Assure is compatible with nearly any email service and seamlessly integrates with Office 365 to protect and archive email communications.

Proprietary filtering technology incorporates input from processing large volumes of email data from over 23 million mailboxes under management that feed into the SolarWinds® Mail Assure Intelligent Protection & Filtering Engine. This, combined with real-time pattern threat recognition and machine learning technology, helps protect users against emerging email-borne threats - with 2B+ spam messages blocked per month. Real-time pattern threat recognition leveraging a variety of filtering technologies includes anti-phishing and impersonation protection.

The solution comes with a multi-tenant web-interface with predefined settings, reporting, and views for greater visibility and control over email flow. Quarantine and spam reports give visibility over email flow, including options for users to release, remove, blacklist, block, or whitelist messages.

SolarWinds® Mail Assure’s email archiving helps ensure a safe and searchable history of email communication and avoid the risk of losing messages or access to important email communication. Emails archived with Mail Assure are stored in the cloud and encrypted using Advanced Encryption Standards (AES) for added security. Other SolarWinds® Mail Assure features include 24/7 built-in email continuity to keep email available and accessible in the case of an email server outage or local network downtime, and Office 365 integration via an easy to install Office 365 add-in.
www.solarwindsmsp.com

Pricing

Starting from
$1/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 8 other markets, China, Europe, Germany, India, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, French, German, Italian, Portuguese, Spanish
SolarWinds Mail Assure screenshot: Track statistics such as the number of blacklisted senders, blocked viruses, spam messages, and more within a certain periodSolarWinds Mail Assure: Cloud email security made affordable and reliable (Short)SolarWinds Mail Assure screenshot: Customize settings to determine which content is archived SolarWinds Mail Assure screenshot: Users are able to track queued emails that have failed to be accepted by the destination serverSolarWinds Mail Assure screenshot: Mail Assure integrated with Office 365 to add security and backup emails

SolarWinds Mail Assure reviews

Excellent
11

Very good
12

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.0
  4.8
Adam Summers

An excellent email security filter

Used daily for less than 6 months
Reviewed 2020-02-26
Review Source: Capterra

Our customers usually have a lot of negative things to say about the spam filtering service prior to Mail Assure, silence is golden!

Pros
Highly configurable, very accurate spam stopper

Cons
I personally found you need a fair bit of help with the configuration, but their technical sales and support team is A* - I would recommend using them as much as possible during the setup phase to ensure everything is setup correctly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael Kahn

Reducing unwanted email by 98% instantly

Used daily for 6-12 months
Reviewed 2019-09-11
Review Source: Capterra

I LOVE this product and have started to offer it to entire client base. I have not heard any complaints from those that have been migrated to it and those on it... they LOVE the fact that the majority of the garbage has been eliminated!

Pros
How quickly it was able to be implemented in our organization. Modifying the reports and setting the security profiles was very intuitive. It captures over 98% of unwanted email and provides an easy to read report of anything that was caught... and a simple way to release it and enable to the system to 'learn' about this type of mail in the future.

Cons
Some of the reports were a little difficult to setup. This was the only part that was not very intuitive. The definition of 'row' and 'column' produces EXTREMELY different ports, but there is no easy explanation as to what those two definitions actually mean.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ryan Polasek

Switch to Mail Assure

Used weekly for less than 6 months
Reviewed 2018-10-09
Review Source: Capterra

We switched off of EOP due to Office 365 support issues and the lack of it. Solarwinds provides much better support and access to staff instantly. We are still working out some bugs and learning the software but look forward to using it.

Pros
- Mail Assure does a good job with locating and marking SPAM messages. The main and second class are helpful for creating rules in our Exchange to do things based on that marking - The overall filtering speed is quick and reliable - Mail Assure offers a bit of flexibility as compared to other vendors.

Cons
- The console can be a little confusing for first time users - There is no ability for multiple admins to access all the domains - I receive a gateway timeout instead of no data message for one of the searches - We have already had a couple instances of bounce backs to our customers due to issues with Mail Assure - There needs to be more options for global setting we can push to all the domains to simply the setup of new domains - Support needs to escalate issues quicker to the engineering team for quicker responses and faster resolutions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Lee Winborne

Mail Assure Review

Used daily for less than 6 months
Reviewed 2019-12-17
Review Source: Capterra

Mail Assure is protecting our business on the front end by stopping (and continuing to train) spam and malicious Email before it gets into our environment; therefore, I'd say it's doing a very good job to thwart off issues before they become an issue.

Pros
The implementation was very easy and quick to get started. We were up and running as soon as our ISP redirected our Email traffic to Mail Assure. Mail Assure is going a really good job in catching what it says it will catch. It caught over 18,000 messages within the first several days of operation.

Cons
Navigating around in the Web User Interface isn't quite as intuitive as I would like. It takes a bit of getting used to (mainly with regards to terminology and verbiage); however, once you learn the "lingo" and the "operations" of the dashboard, it becomes easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Rodney Knaap

Great email protection service!

Used daily for less than 6 months
Reviewed 2019-09-12
Review Source: Capterra

Recently I found an increase in the spam traffic on the domains I am working with. Finally I had to make a decision which company to use for my protection. I took a long time searching and reading and found SolarWinds Mail Assure. When I contacted them they were most helpful and accommodating to meet my needs and help me get started. I was in a hurry to get my protection as soon as possible and the team of SolarWinds Mail Assure was very helpful to assist me to get started quickly. The service is very open to get to know it by means of a free trial. After trying the service I quickly found that this is exactly what I needed. The spam protection is very accurate. It is just like my CleanPort experience years ago, setup the service and after setting it up, I checked the logs occasionally and saw it's very accurate and so far, I didn't need any monitoring at all. After a week I could already see how much spam was blocked and didn't reach the mailboxes anymore.

Pros
The best feature about this software is how well it protects email traffic from spam and virusses. I used to be a customer of CleanPort which for some years has been discontinued. After this I didn't find a good service to replace it because CleanPort was absolutely perfect. Recently I had another careful search and read a lot about SolarWinds Mail Assure. One of the things I liked is that they are constantly improving and evolving their solutions. That is exactly what results in a reliable anti-spam and anti-virus protection, staying on top of things.

Cons
When I started to setup the service for my domains which needed protection, I first had to make myself familiar with the user interface and structure of the control pages. But this was relatively easy once I knew where everything can be found and took me about an hour to get things up and running for my domains. Everything you need is there in the user interface.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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SolarWinds Mail Assure pricing

Starting from
$1/month
Pricing options
Free trial
Subscription
View Pricing Plans

Contact SolarWinds for a pricing quote.

SolarWinds Mail Assure features

Third Party Integration

API (224 other apps)
Activity Dashboard (137 other apps)
Automatic Notifications (109 other apps)
CRM Integration (82 other apps)
Call Monitoring (95 other apps)
Call Recording (143 other apps)
Call Routing (104 other apps)
Call Transfer (97 other apps)
Caller ID (86 other apps)
Chat (129 other apps)
Communication Management (100 other apps)
Conferencing (107 other apps)
Contact Management (93 other apps)
Customizable Branding (81 other apps)
Instant Messaging (111 other apps)
Real Time Reporting (85 other apps)
Reporting & Statistics (137 other apps)
Video Conferencing (99 other apps)
Voice Mail (87 other apps)

Videos and tutorials

Additional information for SolarWinds Mail Assure

Key features of SolarWinds Mail Assure

  • Allow / block list
  • Archiving & retention
  • Audit trail
  • Automatic backup
  • Backup management
  • Business intelligence
  • Capacity monitoring
  • Data export
  • Data storage management
  • Data verification
  • Email attachment protection
  • Email integration
  • Email recovery
  • Email response control
  • Email routing
  • Email tracking
  • Encryption
  • Office 365 integration
  • Quarantine
  • Real time updates
  • Risk alerts
  • Search functionality
  • Shared inboxes
  • Spam analysis
  • Spam check
  • Spam filter
  • Storage management
  • Tagging
  • Third party integration
  • Threat protection
  • Web threat management
  • Whitelisting / blacklisting
View All Features

Benefits

Maximize security with protection from ransomware, phishing, and other cyber threats using a smart algorithm fueled by a continuously updated database of known threats around the world, and also filter out spam emails automatically.

Ensure that no emails are lost with Mail Assure’s archiving functionality which automatically backs up all emails in a secure cloud and allows users to retrieve them at any time using search functionality.

Integrate seamlessly with Office 365 and Microsoft Exchange to improve security and archiving from directly within each app.

Benefit from up-to-the-minute spam filtering technology which uses tools such as fingerprinting to compare incoming emails against the characteristics of known spam or phishing attempts.

Ensure that communication is never interrupted with Mail Assure’s 24/7 built-in continuity which keeps mail coming even in the case of downtime of the original email server or local network outages.