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SpitFire vs PIMS Dialer Comparison (2026)
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Good recommendations?
SpitFire
5
18
4
1
3
1
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
PIMS Dialer
5
13
4
5
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns
Pims is an affordable and easy to use call center solution for inbound, outbound and broadcast dialing.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
22
5
4
3
2
1
18
1
1
1
1
- Value for money
- Ease of use
- Features
- Customer support
4.5
21
5
4
3
2
1
13
5
3
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Not enoughreviews yet
Pros
Not enoughreviews yet
Cons
Not enoughreviews yet
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review4 years ago
- Vendor responds to reviews
- Last review8 years ago
Key features
- Total features46
- API
- Alerts/Escalation
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Scheduling
- Call Scripting
- Call Transfer
- Caller ID
- Campaign Management
- Campaign Specific Caller ID
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customizable Fields
- Customizable Reports
- Data Import/Export
- FCC Compliance
- FTC Compliance
- IVR
- Inbound Call Center
- Lead Management
- List Management
- Manual Dialer
- Monitoring
- Multi-Campaign
- Online Voice Transmission
- Outbound Call Center
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
- Queue Management
- Reporting/Analytics
- Scheduling
- Text to Speech
- VoIP
- VoIP Connection
- Total features32
- API
- Alerts/Escalation
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Scheduling
- Call Scripting
- Call Transfer
- Caller ID
- Campaign Management
- Campaign Specific Caller ID
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customizable Fields
- Customizable Reports
- Data Import/Export
- FCC Compliance
- FTC Compliance
- IVR
- Inbound Call Center
- Lead Management
- List Management
- Manual Dialer
- Monitoring
- Multi-Campaign
- Online Voice Transmission
- Outbound Call Center
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
- Queue Management
- Reporting/Analytics
- Scheduling
- Text to Speech
- VoIP
- VoIP Connection
Integrations
- Total integrations6
- Act!
- Callture
- MiVoice Business
- Pipedrive
- Salesforce Sales Cloud
- SurveyMonkey
- Zoho CRM
- Total integrations2
- Act!
- Callture
- MiVoice Business
- Pipedrive
- Salesforce Sales Cloud
- SurveyMonkey
- Zoho CRM
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