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SpitFire Logo
SpitFire

Web-based predictive dialer software for call centers

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SpitFire Alternatives

How do SpitFire alternatives compare?

Ricochet360 and PIMS Dialer stand out as its top competitors based on similarity, popularity and user reviews. When comparing SpitFire to its top 100 alternatives, Salesforce Sales Cloud has the highest rating, with Gong.io as the runner-up, and SpitFire ranking 66th place. Salesforce Sales Cloud has the most reviews with a total of 16,921, while SpitFire has 21. Users say Salesforce Sales Cloud tops the list for value for money followed by Zoho Meeting, while SpitFire comes in 81st. Users also say RingCentral Engage Voice and Callsquad are the easiest to use, while SpitFire takes 56th place.

What are the top 5 alternatives to SpitFire?


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Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Top 100 Alternatives & Competitors to SpitFire

Ricochet360 logo

Ricochet360

4.8
(25)

Sales is a contact sport. Our Auto Dialer connects you 1st!

visit website

Features

Total

Ricochet360 logo
SpitFire logo

32

96

43

features in common

32

features in common

Ricochet360 logo

Ricochet360's unique features

  • Email Marketing

  • Calendar/Reminder System

  • Callback Scheduling

  • Drip Campaigns

SpitFire logo

SpitFire's unique features

  • Conferencing

  • Preview Dialer

  • Real-Time Chat

  • Data Import/Export

Pricing

Value for money

Ricochet360 logo
4.7

0.8

SpitFire logo
3.9

What users say about Ricochet360's value for money

Ricochet is an excellent easy to use software. The changes being made are heading in the right direction.

BH

Brittany H.

It has been a very easy transition and the experience has been great.

CG

Corey G.

PIMS Dialer logo

PIMS Dialer

4.5
(21)

Predictive dialer software for enterprise call centers

Features

Total

PIMS Dialer logo
SpitFire logo

28

30

43

features in common

28

features in common

PIMS Dialer logo

PIMS Dialer's unique features

  • Call Reporting

  • Alerts/Notifications

SpitFire logo

SpitFire's unique features

  • VoIP

  • Open Database Design

  • Data Import/Export

  • Power Dialer

Pricing

Starting from

$150/month

Value for money

PIMS Dialer logo
4.9

1.0

SpitFire logo
3.9

What users say about PIMS Dialer's value for money

It was my experience that all the folks around the PIMS Dialer have been supportive, exceptionally responsive and otherwise terrific.

DB

David B.

Open source dialers are great, functional and affordable. PIMs customised to perfection with great, user friendly interface at the agent and the administrative sites.

ES

Ekaterina S.

Call Logic logo

Call Logic

4.7
(28)

Auto-dialing solution for businesses of all sizes

visit website

Features

Total

Call Logic logo
SpitFire logo

18

39

43

features in common

18

features in common

Call Logic logo

Call Logic's unique features

  • Email Management

  • Real Time Data

  • Voice Mail

  • Calendar Management

SpitFire logo

SpitFire's unique features

  • Inbound Call Center

  • Predictive Dialer

  • Automatic Call Distribution

  • Text to Speech

Pricing

Starting from

$79.99/month

Value for money

Call Logic logo
4.7

0.8

SpitFire logo
3.9

What users say about Call Logic's value for money

The support and training have been excellent and very responsive.

CW

Chuck W.

Customer support representative is the BEST. She goes above and beyond to help.

MP

Marcus P.

Categories in common

Aloware logo

Aloware

4.6
(28)

so much more than just a sales dialer

learn more

Features

Total

Aloware logo
SpitFire logo

28

53

43

features in common

28

features in common

Aloware logo

Aloware's unique features

  • Video Call Recording

  • Lead Generation

  • For Small Businesses

  • Mobile Access

SpitFire logo

SpitFire's unique features

  • VoIP

  • Preview Dialer

  • Call Scheduling

  • FTC Compliance

Pricing

Starting from

$50/month

Value for money

Aloware logo
4.4

0.5

SpitFire logo
3.9

What users say about Aloware's value for money

Aloware are and the team behind it are excellent. Great value, very responsive to customers, and a high level of configurability for coders and non-coders alike.

IB

Ian B.

It is an awesome thing using this software. I would recommend this to all to use it.

MG

Marvin G.

Sales Sling logo

Sales Sling

4.4
(24)

Cloud based auto dialer & lead management platform

learn more

Features

Total

Sales Sling logo
SpitFire logo

30

53

43

features in common

30

features in common

Sales Sling logo

Sales Sling's unique features

  • Who Answered Log

  • Performance Management

  • Performance Metrics

  • Calendar Management

SpitFire logo

SpitFire's unique features

  • Contact Database

  • Customizable Fields

  • Open Database Design

  • Telemarketing Management

Pricing

Starting from

$49.99/month

Value for money

Sales Sling logo
4.4

0.5

SpitFire logo
3.9

What users say about Sales Sling's value for money

The system structure and functionalities are superb. And the tech support team is always very helpful.

FS

Fiyinfoluwa S.

We never had such a good all in one software that basically runs our call center. Its ease could be taught to anyone and its great that we can monitor and step in on calls too right from our own desk.
AvatarImg

Steven G.

Connect First logo

Connect First

4.5
(52)

Omni-channel cloud contact center

learn more

Features

Total

Connect First logo
SpitFire logo

31

55

43

features in common

31

features in common

Connect First logo

Connect First's unique features

  • Call Tracking

  • Activity Tracking

  • Voice Customization

  • Call Reporting

SpitFire logo

SpitFire's unique features

  • Contact Database

  • Call Disposition

  • Data Import/Export

  • Power Dialer

Pricing

Value for money

Connect First logo
4.3

0.4

SpitFire logo
3.9

What users say about Connect First's value for money

Overall the support and reporting data is what keeps me loyal to Connect First. They are an amazing company with wonderful employees.
AvatarImg

Morgan T.

Connect First is supported by a quality team of customer service professionals, who have taken the time to help resolve each issue I have come across.

DG

Derick G.

PhoneBurner logo

PhoneBurner

4.8
(153)

Power dialer & outbound sales acceleration software for SMBs

Features

Total

PhoneBurner logo
SpitFire logo

35

124

43

features in common

35

features in common

PhoneBurner logo

PhoneBurner's unique features

  • Customizable Branding

  • Call List Management

  • Task Scheduling

  • Search/Filter

SpitFire logo

SpitFire's unique features

  • Manual Dialer

  • Conferencing

  • Open Database Design

  • Alerts / Escalation

Pricing

Starting from

$124/month

Value for money

PhoneBurner logo
4.7

0.8

SpitFire logo
3.9

What users say about PhoneBurner's value for money

My overall experience has been really good. PhoneBurner has increased the amount of calls we are able to make leading to more productivity which equals a win win for my sales team.

NP

Nicky P.

Can't forget Jeff Osness he admitted and took FULL BLAME for not responding to my customer request. Come on now, Where in American History will someone take blame for anothers actions.

CT

Chris T.

RingCentral Engage Voice logo

RingCentral Engage Voice

5.0
(1)

Outbound contact center software for business of all sizes

visit website

Features

Total

RingCentral Engage Voice logo
SpitFire logo

23

28

43

features in common

23

features in common

RingCentral Engage Voice logo

RingCentral Engage Voice's unique features

  • Reporting & Statistics

  • Customer Database

  • Real Time Reporting

  • Call Reporting

SpitFire logo

SpitFire's unique features

  • Inbound Call Center

  • Open Database Design

  • Data Import/Export

  • Text to Speech

Convoso logo

Convoso

4.5
(39)

Dial Smarter, Not Harder

visit website

Features

Total

Convoso logo
SpitFire logo

35

66

43

features in common

35

features in common

Convoso logo

Convoso's unique features

  • Alerts/Notifications

  • Lead Capture

  • Real Time Monitoring

  • Reporting & Statistics

SpitFire logo

SpitFire's unique features

  • Text to Speech

  • Telemarketing Management

  • Open Database Design

  • VoIP Connection

Pricing

Starting from

$90/month

Value for money

Convoso logo
4.3

0.4

SpitFire logo
3.9

What users say about Convoso's value for money

It has allowed for greater expansion of the business at a much faster clip. We are very pleased with our decision to go with Convoso.

BH

Brian H.

The best part of the software is the ease to move and manipulate the data to help drive performance.

HD

Hoang D.

CallShaper logo

CallShaper

4.9
(16)

Call center software for managing inbound and outbound calls

visit website

Features

Total

CallShaper logo
SpitFire logo

34

57

43

features in common

34

features in common

CallShaper logo

CallShaper's unique features

  • Call Routing

  • Email Management

  • Performance Metrics

  • Chat/Messaging

SpitFire logo

SpitFire's unique features

  • Conferencing

  • Text to Speech

  • Customizable Reports

  • VoIP Connection

Pricing

Value for money

CallShaper logo
4.9

1.0

SpitFire logo
3.9

What users say about CallShaper's value for money

I love the fact that it is so easy to program, I don't need a programmer's help to set up a campaign. The reporting is great, and you can drill down to the rep or media level and listen to the calls.

CA

Christie A.

This is a great system and one of the best features is the customization script on the fly making it really easy to make changes to existing scripts and the logic is easy to understand.

AI

Ali I.

Kixie PowerCall logo

Kixie PowerCall

4.7
(183)

Ultra-reliable, easily-automated calling & texting for sales

visit website

Features

Total

Kixie PowerCall logo
SpitFire logo

30

80

43

features in common

30

features in common

Kixie PowerCall logo

Kixie PowerCall's unique features

  • Third Party Integrations

  • Call List Management

  • PBX

  • Multiple Parties

SpitFire logo

SpitFire's unique features

  • Blended Call Center

  • Customizable Fields

  • Predictive Dialer

  • Real-Time Chat

Pricing

Starting from

$35/month

Value for money

Kixie PowerCall logo
4.6

0.7

SpitFire logo
3.9

What users say about Kixie PowerCall's value for money

I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.

AH

Andrew H.

From sales and customer service they have all been super helpful and great to work with.

WO

Wes O.

ChaseData CCaaS logo

ChaseData CCaaS

4.8
(138)

Cloud-based call center solution for SMBs

learn more

Features

Total

ChaseData CCaaS logo
SpitFire logo

39

87

43

features in common

39

features in common

ChaseData CCaaS logo

ChaseData CCaaS's unique features

  • Social Media Integration

  • Real Time Monitoring

  • Activity Dashboard

  • Quality Management

SpitFire logo

SpitFire's unique features

  • Contact Database

  • Text to Speech

  • Customizable Fields

  • Conferencing

Pricing

Value for money

ChaseData CCaaS logo
4.6

0.7

SpitFire logo
3.9

What users say about ChaseData CCaaS's value for money

It is flexible and powerful, allow our organization to design a solution that is meeting all our needs. The reporting out of the box is strong, and they will customize reports as needed.

WD

Wayne D.

The ability to integrate this software with existing systems and processes is outstanding. Easy to connect to any type of Database.

BH

Brian H.

Qubicles logo

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

learn more

Features

Total

Qubicles logo
SpitFire logo

29

62

43

features in common

29

features in common

Qubicles logo

Qubicles' unique features

  • Call List Management

  • Dashboard

  • Support Ticket Management

  • Virtual Assistant

SpitFire logo

SpitFire's unique features

  • VoIP

  • Text to Speech

  • Call Transfer

  • FTC Compliance

Pricing

Starting from

$19.99/month

Value for money

Qubicles logo
4.8

0.9

SpitFire logo
3.9

What users say about Qubicles' value for money

We have had issues with timing errors if there are too many records in a campaign, so having to clean up campaign to avoid posting errors can be a pain.

MB

Mario B.

There's a rather steep learning curve and answering machine detection absolutely bad. I lost a $56,000 call-center contract because Fenero doesn't know how to listen for a voicemail beep.

DA

Daryl A.

uContact logo

uContact

4.5
(26)

Beautiful Contact Center Solution - Omnichannel - All in One

visit website

Features

Total

uContact logo
SpitFire logo

35

71

43

features in common

35

features in common

uContact logo

uContact's unique features

  • Workforce Management

  • Real Time Data

  • Multi-Channel Communication

  • Real Time Analytics

SpitFire logo

SpitFire's unique features

  • Open Database Design

  • Conferencing

  • Data Import/Export

  • Contact Management

Five9 logo

Five9

4.2
(405)

Cloud contact and call center software

Features

Total

Five9 logo
SpitFire logo

35

124

43

features in common

35

features in common

Five9 logo

Five9's unique features

  • Call Tracking

  • Live Chat

  • Real Time Data

  • Text Analysis

SpitFire logo

SpitFire's unique features

  • Caller ID

  • Conferencing

  • Open Database Design

  • Contact Management

Pricing

Starting from

$100/month

Value for money

Five9 logo
4.0

0.1

SpitFire logo
3.9

What users say about Five9's value for money

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.

BG

Bernard G.

It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.

CM

Christopher M.

Callsquad logo

Callsquad

5.0
(4)

Outbound call campaign software for teams

learn more

Features

Total

Callsquad logo
SpitFire logo

20

35

43

features in common

20

features in common

Callsquad logo

Callsquad's unique features

  • Monitoring

  • Multi-Campaign

  • Data Management

  • Call List Management

SpitFire logo

SpitFire's unique features

  • Text to Speech

  • Data Import/Export

  • Alerts / Escalation

  • Open Database Design

Categories in common

One Call Now logo

One Call Now

4.6
(24)

Simple, Reliable, Affordable Group Messaging

visit website

Features

Total

One Call Now logo
SpitFire logo

20

67

43

features in common

20

features in common

One Call Now logo

One Call Now's unique features

  • Audit Trail

  • Mass Notifications

  • Web Notifications

  • Incremental Backup

SpitFire logo

SpitFire's unique features

  • API

  • Open Database Design

  • Call Logging

  • Progressive Dialer

Pricing

Value for money

One Call Now logo
4.2

0.3

SpitFire logo
3.9

What users say about One Call Now's value for money

I like the ease of use and reliability is great. It has an app I can easily use from my android phone.
AvatarImg

Dan R.

It is wonderful that when we have a prayer request that we can put it out to our prayer groups and the people receive it immediately so they can begin praying for that person or situation.

CM

Carol M.

Categories in common

Dialpad logo

Dialpad

4.4
(454)

Cloud communications system for enterprises

visit website

Features

Total

Dialpad logo
SpitFire logo

24

74

43

features in common

24

features in common

Dialpad logo

Dialpad's unique features

  • Third Party Integrations

  • Call Queues

  • PBX

  • File Transfer

SpitFire logo

SpitFire's unique features

  • API

  • Preview Dialer

  • Predictive Dialer

  • Progressive Dialer

Pricing

Starting from

$15

Value for money

Dialpad logo
4.4

0.5

SpitFire logo
3.9

What users say about Dialpad's value for money

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

Dialpad offers a number of comprehensive features that will suit most growing businesses needs, most important of which is the ability to take work calls from a personal cellphone.

DC

Darien C.

CloudTalk logo

CloudTalk

4.4
(242)

Cloud-based call center software for sales and support teams

visit website

Features

Total

CloudTalk logo
SpitFire logo

40

133

43

features in common

40

features in common

CloudTalk logo

CloudTalk's unique features

  • Help Desk Management

  • Outbound Reporting

  • Unified Communications

  • Remote Access/Control

SpitFire logo

SpitFire's unique features

  • Call Scheduling

  • Open Database Design

  • Real-Time Chat

Pricing

Starting from

$25/month

Value for money

CloudTalk logo
4.3

0.4

SpitFire logo
3.9

What users say about CloudTalk's value for money

Great call quality both sound and video, great support. Perfect integration with HubSpot so we are able to keep track of all the calls and engagement.

AR

Anonymous Reviewer

Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.
AvatarImg

Julius T.

CallTools logo

CallTools

4.8
(85)

All-in-one predictive dialer & inbound call center solution

learn more

Features

Total

CallTools logo
SpitFire logo

36

65

43

features in common

36

features in common

CallTools logo

CallTools' unique features

  • Lead Qualification

  • Dashboard

  • Lead Capture

  • Call Reporting

SpitFire logo

SpitFire's unique features

  • Customizable Fields

  • Contact Database

  • Text to Speech

  • Conferencing

Pricing

Value for money

CallTools logo
4.8

0.9

SpitFire logo
3.9

What users say about CallTools' value for money

Agents love it because it is so easy to use. The reliability of being available with very limited downtime is another huge factor that we liked about the software.

JG

Joseph G.

Easy to use, great support, super functional. The CRM component is good and they have a Big Purple Dot integration which is good for us.
AvatarImg

Jeff P.

DialMyCalls logo

DialMyCalls

4.8
(50)

Mass notification solution

visit website

Features

Total

DialMyCalls logo
SpitFire logo

18

57

43

features in common

18

features in common

DialMyCalls logo

DialMyCalls' unique features

  • Templates

  • Two-Way Communication

  • Employee Directory

  • Employee Database

SpitFire logo

SpitFire's unique features

  • Call Scripting

  • Call Center Management

  • Call Transfer

  • Preview Dialer

Pricing

Starting from

$7.49/month

Value for money

DialMyCalls logo
4.6

0.7

SpitFire logo
3.9

What users say about DialMyCalls' value for money

I love the ability to instantaneously get the important information out to everyone at the same time. OR the ability to customize lists, so that I only send information to specific people.

RB

RENEE B.

The things we like most about this software is it ease of use, price points, and the ability to both use the app on our phones or the website on the computer to communicate with our audience.
AvatarImg

Aaron M.

Categories in common

XCALLY logo

XCALLY

4.8
(87)

Omnichannel contact center management

learn more

Features

Total

XCALLY logo
SpitFire logo

30

61

43

features in common

30

features in common

XCALLY logo

XCALLY's unique features

  • Real Time Monitoring

  • Monitoring

  • Automatic Outbound Dialer

  • Automated Attendant

SpitFire logo

SpitFire's unique features

  • Contact Database

  • Caller ID

  • Open Database Design

  • Power Dialer

Pricing

Value for money

XCALLY logo
4.7

0.8

SpitFire logo
3.9

What users say about XCALLY's value for money

I like it because it is very productive, its interface is good, is an easy to use software and the price is very good.
AvatarImg

Fabricio G.

Xcally is very scalable offering the perfect out of box solution for small companies and very accommodating for all it's growth needs.

MM

Matovu M.

CallTrackingMetrics logo

CallTrackingMetrics

4.5
(67)

The Only All-in-One Call Tracking & Contact Center Solution

visit website

Features

Total

CallTrackingMetrics logo
SpitFire logo

31

124

43

features in common

31

features in common

CallTrackingMetrics logo

CallTrackingMetrics' unique features

  • Lead Capture

  • Request Assignment

  • Cross Channel Attribution

  • Call Routing

SpitFire logo

SpitFire's unique features

  • Contact Database

  • Auto-Dialer

  • Predictive Dialer

  • Power Dialer

Pricing

Starting from

$39/month

Value for money

CallTrackingMetrics logo
4.4

0.5

SpitFire logo
3.9

What users say about CallTrackingMetrics' value for money

They also follow-up to ensure everything is still going well with the issue/update. CTM works great for our clients, and its great to know the Customer Service is there to support us when we need it.

MG

Molly G.

Call Tracking Metrics has amazing reporting dashboards and is extremely customizable, yet super user-friendly.

AF

Andy F.

Genesys Cloud CX logo

Genesys Cloud CX

4.2
(133)

Mobile optimized cloud call center with multichannel routing

learn more

Features

Total

Genesys Cloud CX logo
SpitFire logo

39

125

43

features in common

39

features in common

Genesys Cloud CX logo

Genesys Cloud CX's unique features

  • Multiple Parties

  • Archiving & Retention

  • Online Voice Transmission

  • Workforce Management

SpitFire logo

SpitFire's unique features

  • Customizable Reports

  • Contact Management

  • Customizable Fields

  • Lead Management

Pricing

Starting from

$75/month

Value for money

Genesys Cloud CX logo
4.0

0.1

SpitFire logo
3.9

What users say about Genesys Cloud CX's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

CloudAgent logo

CloudAgent

4.5
(29)

Inbound, outbound & blended cloud contact center

learn more

Features

Total

CloudAgent logo
SpitFire logo

32

42

43

features in common

32

features in common

CloudAgent logo

CloudAgent's unique features

  • Voice Customization

  • Help Desk Management

  • Monitoring

  • Survey/Poll Management

SpitFire logo

SpitFire's unique features

  • Conferencing

  • Customizable Fields

  • Contact Database

  • Data Import/Export

Pricing

Starting from

$45/month

Value for money

CloudAgent logo
4.5

0.6

SpitFire logo
3.9

What users say about CloudAgent's value for money

I wanted to thank you all for the excellent support we have gotten from your end. Your speed and technical understanding has been excellent.

ND

Nupur D.

No segregation of Missed calls. Have been asking this for last 1 year, but no result.

RP

Rati Prakash T.

Ytel logo

Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

learn more

Features

Total

Ytel logo
SpitFire logo

38

77

43

features in common

38

features in common

Ytel logo

Ytel's unique features

  • Unified Communications

  • Inbound Reporting

  • SIP Trunking

  • Performance Management

SpitFire logo

SpitFire's unique features

  • Conferencing

  • Data Import/Export

  • Customizable Reports

  • Open Database Design

Pricing

Starting from

$100/month

Value for money

Ytel logo
3.3

0.6

SpitFire logo
3.9

What users say about Ytel's value for money

Their support is awful and will blame every issue on your network or computers even before they know any details on your pc or connection. Calls get crossed with other lines sometimes.

AR

Anonymous Reviewer

Customer service reps have been rude if you mention wanting to give negative feedback or talk to someone else about an issue.

SZ

Sara Z.

Newfies-Dialer logo

Newfies-Dialer

5.0
(4)

Cloud callcenter for remote sales and customer communication

visit website

Features

Total

Newfies-Dialer logo
SpitFire logo

31

53

43

features in common

31

features in common

Newfies-Dialer logo

Newfies-Dialer's unique features

  • Real Time Analytics

  • Real Time Data

  • Real Time Monitoring

  • Call Reporting

SpitFire logo

SpitFire's unique features

  • Customizable Reports

  • Conferencing

  • Open Database Design

  • VoIP

Topadial logo

Topadial

(0)

Hosted Cloud Contact Centre Suite

learn more

Features

Total

Topadial logo
SpitFire logo

22

39

43

features in common

22

features in common

Topadial logo

Topadial's unique features

  • Activity Dashboard

  • Real Time Monitoring

  • Real Time Analytics

  • Real Time Reporting

SpitFire logo

SpitFire's unique features

  • API

  • Computer Telephony Integration

  • Call Logging

  • Inbound Call Center

Categories in common

Squaretalk logo

Squaretalk

4.8
(43)

Your ecosystem for better cloud communications

visit website

Features

Total

Squaretalk logo
SpitFire logo

38

99

43

features in common

38

features in common

Squaretalk logo

Squaretalk's unique features

  • SMS Marketing

  • Multi-User Collaboration

  • Customizable Caller ID

  • Monitoring

SpitFire logo

SpitFire's unique features

  • Customizable Fields

  • Alerts / Escalation

  • Real-Time Chat

  • Open Database Design

Pricing

Starting from

$30/month

Value for money

Squaretalk logo
4.8

0.9

SpitFire logo
3.9

What users say about Squaretalk's value for money

One of the best telephones controlled system yet, very cost effective, great quality and faster connection help you to just focus on the customer.

wG

william G.

It's very important for any call center to have this kind of assistance. This program can make everyone's work easier, and also is very good at marketing purposes.

KL

Kobi L.

CloudCall logo

CloudCall

4.1
(36)

Advanced, cloud-based computer telephony integration

visit website

Features

Total

CloudCall logo
SpitFire logo

28

62

43

features in common

28

features in common

CloudCall logo

CloudCall's unique features

  • Real Time Reporting

  • Chat/Messaging

  • File Transfer

  • Voice Mail

SpitFire logo

SpitFire's unique features

  • FTC Compliance

  • Call Disposition

  • Call Scheduling

  • Lead Management

Pricing

Value for money

CloudCall logo
3.7

0.2

SpitFire logo
3.9

What users say about CloudCall's value for money

The best part is about their technical support team, they are very responsive and helpful, always provide good suggestions and follow up. I am very satisfied with the product and service.

LF

Laura F.

What I like most about CloudCall is how user friendly it is. What I LOVE ABOUT CLOUDCALL, is there amazing customer service.

cr

cyndy r.

Call Center Studio logo

Call Center Studio

4.5
(47)

Pay-as-you-go • Scalable • Enhanced AX • Better CX

learn more

Features

Total

Call Center Studio logo
SpitFire logo

40

125

43

features in common

40

features in common

Call Center Studio logo

Call Center Studio's unique features

  • Scheduled Recording

  • Recording

  • Customer Surveys

  • Hotkeys

SpitFire logo

SpitFire's unique features

  • Computer Telephony Integration

  • Lead Management

  • FCC Compliance

Pricing

Value for money

Call Center Studio logo
4.7

0.8

SpitFire logo
3.9

What users say about Call Center Studio's value for money

But the most good part is customer support. They are all friendly and helpful.

AR

Anonymous Reviewer

So it is an easy and clever choice to use CCS Platform. The CCS team on the other hand is amazing.

fb

fatih boran b.

Aircall logo

Aircall

4.3
(284)

Phone system for support and sales teams

Features

Total

Aircall logo
SpitFire logo

33

98

43

features in common

33

features in common

Aircall logo

Aircall's unique features

  • Prioritization

  • Phone Key Input

  • For Nonprofits

  • Softphone

SpitFire logo

SpitFire's unique features

  • Lead Management

  • Open Database Design

  • Real-Time Chat

  • Alerts / Escalation

Pricing

Starting from

$30/month

Value for money

Aircall logo
4.1

0.2

SpitFire logo
3.9

What users say about Aircall's value for money

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.

RP

Ria P.

The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.

JB

Jonathon B.

3CLogic logo

3CLogic

4.3
(49)

Cloud Call Center Solutions

learn more

Features

Total

3CLogic logo
SpitFire logo

30

72

43

features in common

30

features in common

3CLogic logo

3CLogic's unique features

  • Email Management

  • Automatic Lead Distribution

  • Drag & Drop

  • Sentiment Analysis

SpitFire logo

SpitFire's unique features

  • VoIP

  • Call Disposition

  • Data Import/Export

  • Power Dialer

Pricing

Value for money

3CLogic logo
3.8

0.1

SpitFire logo
3.9

What users say about 3CLogic's value for money

Tech support rarely fixes issues with their software, and when they get frustrated trying, they blame the customer and say it's our problem and not their fault.

JC

Jimmny C.

I love the people and response that I've received from 3CLogic. Everyone I've dealt with has been wonderful and so responsive.

JN

Jody N.

RingCentral Contact Center logo

RingCentral Contact Center

4.3
(164)

The Collaborative Contact Center solution from the industry

visit website

Features

Total

RingCentral Contact Center logo
SpitFire logo

32

86

43

features in common

32

features in common

RingCentral Contact Center logo

RingCentral Contact Center's unique features

  • Single Sign On

  • Multi-Channel Management

  • Monitoring

  • Conversion Tracking

SpitFire logo

SpitFire's unique features

  • Customizable Fields

  • Call Disposition

  • Telemarketing Management

  • Call Scheduling

Pricing

Value for money

RingCentral Contact Center logo
4.0

0.1

SpitFire logo
3.9

What users say about RingCentral Contact Center's value for money

We use this program 2-3 a week and the quality is good. When we have issues we are easily able to contact support team and they are friendly and helpful with an issues that arise.

EM

Ericka M.

Our sales team switched from Google Voice a few weeks ago to RingCentral and it's amazing. It has a clean useful interface on the web version that I use.

EK

Eric K.

LeadDesk logo

LeadDesk

4.7
(6)

Clear and Efficient Sales and Customer Service Software

learn more

Features

Total

LeadDesk logo
SpitFire logo

38

78

43

features in common

38

features in common

LeadDesk logo

LeadDesk's unique features

  • Multiple Scripts

  • Hotkeys

  • On-Demand Recording

  • Customizable Caller ID

SpitFire logo

SpitFire's unique features

  • FTC Compliance

  • Data Import/Export

  • FCC Compliance

  • Customizable Fields

Voiso logo

Voiso

5.0
(3)

Call center software for outbound sales & BPO teams

learn more

Features

Total

Voiso logo
SpitFire logo

24

54

43

features in common

24

features in common

Voiso logo

Voiso's unique features

  • Workflow Configuration

  • Answering Machine Detection

  • Support Ticket Management

  • Third Party Integrations

SpitFire logo

SpitFire's unique features

  • Conferencing

  • Call Disposition

  • Call Transfer

  • Text to Speech

VoiceShot logo

VoiceShot

4.8
(6)

Auto attendant cloud phone system

learn more

Features

Total

VoiceShot logo
SpitFire logo

23

66

43

features in common

23

features in common

VoiceShot logo

VoiceShot's unique features

  • Templates

  • Two-Way Communication

  • Customizable Caller ID

  • Call Routing

SpitFire logo

SpitFire's unique features

  • List Management

  • Manual Dialer

  • Open Database Design

  • Conferencing

Categories in common

Adversus logo

Adversus

4.8
(18)

Cloud-based dialer & CRM solution

learn more

Features

Total

Adversus logo
SpitFire logo

32

48

43

features in common

32

features in common

Adversus logo

Adversus' unique features

  • Multi-Campaign

  • Real Time Analytics

  • Real Time Reporting

  • Call Reporting

SpitFire logo

SpitFire's unique features

  • Text to Speech

  • Automatic Call Distribution

  • Telemarketing Management

  • VoIP Connection

Pricing

Starting from

$100/month

Value for money

Adversus logo
4.9

1.0

SpitFire logo
3.9

What users say about Adversus' value for money

You want the best for your business. Because this is only if you want the best.

KP

Kristoffer P.

The dialed is awesome and when you look into it more, it can do a lot, and often when I have something new in the dialer and in the hole system, they are ahead of me, and already on it.

KP

Kristoffer P.

Cloud Contact Center logo

Cloud Contact Center

(0)

Cloud-based customer service platform

learn more

Features

Total

Cloud Contact Center logo
SpitFire logo

24

41

43

features in common

24

features in common

Cloud Contact Center logo

Cloud Contact Center's unique features

  • Workforce Management

  • Two-Way Audio & Video

  • Automated Routing

  • Multi-Channel Communication

SpitFire logo

SpitFire's unique features

  • Power Dialer

  • Call Disposition

  • Data Import/Export

  • Customizable Fields

Dialfire logo

Dialfire

4.8
(10)

Cloud-based outbound call center software

visit website

Features

Total

Dialfire logo
SpitFire logo

36

67

43

features in common

36

features in common

Dialfire logo

Dialfire's unique features

  • Multi-Campaign

  • Lead Nurturing

  • Workflow Management

  • Third Party Integrations

SpitFire logo

SpitFire's unique features

  • Inbound Call Center

  • IVR / Voice Recognition

  • Text to Speech

  • Conferencing

Bright Pattern logo

Bright Pattern

4.7
(98)

Cloud Contact Center Software with Embedded AI

visit website

Features

Total

Bright Pattern logo
SpitFire logo

33

73

43

features in common

33

features in common

Bright Pattern logo

Bright Pattern's unique features

  • Feedback Management

  • Real Time Data

  • PBX

  • Drag & Drop

SpitFire logo

SpitFire's unique features

  • Caller ID

  • Open Database Design

  • Power Dialer

  • Contact Management

Pricing

Starting from

$70/month

Value for money

Bright Pattern logo
4.8

0.9

SpitFire logo
3.9

What users say about Bright Pattern's value for money

After using several products on the market I have found that Brightpattern is the most powerful and best priced software we can get and their customer service is by far the best that exists.

GG

Gerry G.

The features and functionality are industry best practice, but the people and support are amazing.

EB

Eric B.

NICE CXone logo

NICE CXone

4.2
(516)

Cloud Contact Center Software

visit website

Features

Total

NICE CXone logo
SpitFire logo

36

128

43

features in common

36

features in common

NICE CXone logo

NICE CXone's unique features

  • File Transfer

  • Timesheet Management

  • Workforce Management

  • Quality Management

SpitFire logo

SpitFire's unique features

  • Customizable Fields

  • Conferencing

  • Caller ID

  • Lead Management

Pricing

Starting from

$100/month

Value for money

NICE CXone logo
4.0

0.1

SpitFire logo
3.9

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.
AvatarImg

rakesh m.

The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.

JW

Justin W.

HoduCC logo

HoduCC

4.7
(39)

Omnichannel call center software for sales and support teams

visit website

Features

Total

HoduCC logo
SpitFire logo

30

59

43

features in common

30

features in common

HoduCC logo

HoduCC's unique features

  • Real Time Analytics

  • Recording

  • Performance Management

  • Call Transcription

SpitFire logo

SpitFire's unique features

  • FCC Compliance

  • Text to Speech

  • Open Database Design

  • Telemarketing Management

Pricing

Starting from

$400

Value for money

HoduCC logo
4.6

0.7

SpitFire logo
3.9

What users say about HoduCC's value for money

Nice guys, reliable software, reliable customization services, good support services.

AA

Alejandro A.

The 24 x 7 support provided by the team is incredible. I personally have never seen such a dedicated team who always are focused on customer benefits.

VM

Vinesh M.

Myphoner logo

Myphoner

4.7
(94)

Simple to use cold outreach enabling more calls & less admin

learn more

Features

Total

Myphoner logo
SpitFire logo

27

59

43

features in common

27

features in common

Myphoner logo

Myphoner's unique features

  • Email Management

  • ROI Tracking

  • Dashboard

  • Voice Mail

SpitFire logo

SpitFire's unique features

  • List Management

  • Preview Dialer

  • Predictive Dialer

  • Inbound Call Center

Pricing

Starting from

$16/month

Value for money

Myphoner logo
4.7

0.8

SpitFire logo
3.9

What users say about Myphoner's value for money

This system makes it so easy to track. It is reliable, intuitive for users and is backed by a team of awesome people.

BB

Benjamin B.

Our lead generating efforts are now streamlined, the setup was easy, and we are super happy with this feature-rich calling software. Thanks for your work making the software a breeze to use.

JC

Jess C.

Categories in common

ReadyMode logo

ReadyMode

4.1
(16)

Predictive dialer and CRM for call centers.

visit website

Features

Total

ReadyMode logo
SpitFire logo

32

58

43

features in common

32

features in common

ReadyMode logo

ReadyMode's unique features

  • Chat/Messaging

  • Call Routing

  • Voice Mail

  • Reporting & Statistics

SpitFire logo

SpitFire's unique features

  • Customizable Fields

  • Preview Dialer

  • VoIP

  • VoIP Connection

Pricing

Value for money

ReadyMode logo
3.8

0.1

SpitFire logo
3.9

What users say about ReadyMode's value for money

I love how easy this platform is to integrate for 3rd party lead posting, how easy it is to purchase and replace DIDs, and I love how easy it is to create and Inbound IVR.

AD

Al D.

Their handling of the problems has been very poor, pathetic would be the appropriate term. It's the 7th ACD I deployed, the worst of all.

AM

Alexandre M.

CallFire logo

CallFire

4.3
(25)

Telephony and call center app

Features

Total

CallFire logo
SpitFire logo

29

48

43

features in common

29

features in common

CallFire logo

CallFire's unique features

  • Hotkeys

  • Voice Customization

  • Survey/Poll Management

  • Conversion Tracking

SpitFire logo

SpitFire's unique features

  • FCC Compliance

  • Queue Management

  • Automatic Call Distribution

  • List Management

Pricing

Starting from

$99/month

Value for money

CallFire logo
4.4

0.5

SpitFire logo
3.9

What users say about CallFire's value for money

It has been a great help for my business to generate more revenue with better quality and low maintenance problems.

AR

Anonymous Reviewer

We used it for about a year then found a product that better suited our company. It was helpful during the transition from Manual calling to automatic calling.

CG

Corey G.

VICIdial logo

VICIdial

4.7
(252)

Open source call center software with predictive dialer

learn more

Features

Total

VICIdial logo
SpitFire logo

38

78

43

features in common

38

features in common

VICIdial logo

VICIdial's unique features

  • Email Management

  • Collaboration Tools

  • Lead Distribution

  • Call Routing

SpitFire logo

SpitFire's unique features

  • Telemarketing Management

  • VoIP Connection

  • VoIP

  • Alerts / Escalation

Pricing

Value for money

VICIdial logo
4.9

1.0

SpitFire logo
3.9