Squaretalk vs Bria

RingEX

Talkdesk

800.com

Zoiper

Vonage Contact Center

Voiso

Compare Squaretalk and Bria based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Ringover

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Convoso

Convoso is a software uses advanced conversational AI to automate customer interactions for call centers. It understands complex inputs and customer intent, responding naturally in voice and text while handling tasks like scheduling callbacks, sending reminders, and qualifying leads. Unlike basic IVR systems, it engages in conversations, improving sales cycle efficiency and freeing human agents for more productive work.

DialedIn CCaaS

DialedIn is a scalable, easy-to-use CCaaS solution for any inbound, outbound or blended call center with at least five seats. They improve efficiency, optimize operations, and boost service with advanced dialing options, intelligent call routing, seamless CRM integration and real-time analytics.

Squaretalk provides your support and sales teams with powerful cloud call center solutions with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

Leverage CTI with Zoho, Salesforce, or other popular CRMs with our native integrations.

2-Way Messaging

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Agent Interface

AI/Machine Learning

Answering Machine Detection

Auto-Dialer

Automated Attendant

Automated Responses

Automated Routing

Automatic Call Distribution

Automatic Outbound Dialer

Blended Call Center

Business Process Automation

Calendar Management

Callback Scheduling

Call Center Management

Call Conferencing

Call Disposition

Caller ID

Call List Management

Call Logging

Call Management

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Scheduling

Call Scripting

Call Tracking

Call Transcription

Call Transfer

Call Whispering

Campaign Management

Campaign Planning

Campaign Scheduling

Campaign Specific Caller ID

Chat/Messaging

Code-free Development

Communication Management

Computer Telephony Integration

Conferencing

Configurable Workflow

Contact Database

Contact Management

Content Management

Conversation Intelligence

Customer Database

Customer Engagement

Customer History

Customer Segmentation

Customizable Caller ID

Customizable Reports

Dashboard

Data Entry

Data Import/Export

Deal Management

Document Management

Drag & Drop

FCC Compliance

For Cloud Phone Systems

For Contact Centers

For Sales/Marketing

For Sales Teams/Organizations

FTC Compliance

Generative AI

Inbound Call Center

Integrations Management

Interaction Tracking

Knowledge Management

KPI Monitoring

Lead Capture

Lead Distribution

Lead Engagement

Lead Management

Lead Qualification

List Management

Live Chat

Manual Dialer

Mass Texting

Meeting Management

Monitoring

Multi-Campaign

Multi-Channel Communication

Multi-Channel Management

Multi-Language

Multi-User Collaboration

Natural Language Processing

Omnichannel Communications

On-Demand Recording

Online Voice Transmission

Outbound Call Center

Performance Management

Performance Metrics

Personalization

Squaretalk

Web-based

Windows

Core

Connect

Now, I can assign the right access to each team member, automate call routing based on skill, and review performance metrics in real time.

Cashflow consultant

We use Squaretalk for both inbound and outbound calls, so customers can call our business for sales inquiries and facilitate our cold calling efforts.

Senior support manager

also they can work on lag issues when our agents shifts between calls it sometime lags.

Engineering

Cost per user can be restrictive, configuration in specific circumstances can be  complicated sometimes

Sales and Marketing lead

We have more autonomy and self-service options than our previous providers, which enables us to make swift changes and optimizations.

Marketing Analyst

We switched software because of consistent call problems, including dropped calls, bad audio, and connection delays.

Customer Care Manager

The cloud-based solution gives flexibility while performance tracking and real-time monitoring drive productivity gains.

IT Officer

By contrast, Squaretalk's cloud-based reliability even during 150+ daily calls is impressive, with minimal latency or drops.

Our previous on-premise system couldn't handle surges in call volumes reliably, leading to frequent downtime issues.

The monitoring dashboard and analytics reports have so much data it felt overwhelming at first.

Operations Manager

We needed a solution that would help our small team operate efficiently without overspending.

Advanced Systems Engineer

Squaretalk offers a user-friendly interface and a robust set of features, including video conferencing, instant messaging, file sharing, task management, and calendar integration.

Squaretalk has improved our ability to manage sales calls and customer support.

IT Manager

I would also like to appreciate the chat support which is directly on the platform which has made our work easier and faster many times when there was a issue

We appreciate that there is a whatsapp group that replies very quickly

Developer

I appreciate Squaretalk's predictive dialer, campaign management tools, and IVR.

Client Success Manager

The synergy between the two softwares is impressive and filled a huge gab in our internal processes.

The system is so user-friendly that support agents handle day-to-day situations themselves.

He really listened to our needs and requirements and worked to get us as much as possible for our money.

Graduation

All our agents work from home and we haven’t had any issues with access, call quality, or connection.

director of a referral center for migrant workers

The fact that I can enter my agency's conversations at any given time provides me with a broad picture of how they work and the places where I can examine their work. Whether it's to encourage them about their strengths or whether it's to guide them on the places for improvement.

Squaretalk is a good VoIP option if your business is spread all over the world like ours.

Manager of Construction Recruitment

Accepting inbound from the region we are calling is very rare to find on the market.

The call management features are particularly useful for our sales team.

It is also very valuable that our clients can call us back on the same numbers.

The sales rep was very helpful and offered us a better price than other companies we spoke to.

Because we have a 24/7 operation, we hit all maintenance windows.

It’s also very easy to oversee agent performance and keep track of our overall KPIs.

Software Specialist

Having in mind all of these, great collaboration for the past almost two years.

Information Systems Manager

It's friendly to use, there are a lot of features that provide you ways to customize your use.

Ease of use and accessibility in many countries.

Product manager

Squaretalk is an outstanding call center platform with a user-friendly interface that allows seamless integration with Salesforce.

In a perfect world it would have been a single system but I'm not technical enough to know if this is possible.

From my experience working with other call centers, Squaretalk is the best call center I've worked with.

Their staff provides all the support & service our company need.

Squaretalk is an efficient all-in-one solution for team communication, project management, and collaboration.

The customer support is top-notch, they are always quick to respond and resolve any issues we have.

Quick acclimatization of the female staff to use the system thanks to clear explanations and good support from Squaretalk team

Customer Service Manager

The reporting aspects, i can export and listen to calls with links

However, the knowledgeable support squad acted swiftly and tackled these problems.

As an administrator, I would like to receive reports automatically once a month, but I could not understand if the system is capable of producing this.

In addition, the split between the system window and the SMS window complicates the work a little

tIt may be overwhelming for the first usin, with a steep learning curve, occasional glitches, and technical issues.

PM jun

Powerful platform for call management with an admin-friendly (and agent-friendly!) interface and amazing export possibilities for Excel lovers like me.

The sales process was remarkably smooth and efficient.

International Sales Manager

No client tracking. If we do not report a specific problem or failure ourselves, the technical team does not detect it on its own e.g. ringing calls, to slow server for no. of Agents

The platform offers great value for the price.

Customer Support

Agent Performance

Call Center

Team Communication

Call Drop Issues

Dashboard and Monitoring

Service Quality and Productivity

Predictive Dialer

Pricing

Sales Process

51-200

1000+

201-500

3CX is a phone system that handles call queues, built-in video calls, and web conferencing. It integrates website live chat, Facebook & text messages all in one system. The open-platform is fully compatible with popular IP phones & SIP trunks.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration.

Squaretalk vs Bria Comparison (2026)

Squaretalk

Bria

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives