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Squaretalk
Your ecosystem for better cloud communications
(7)
Squaretalk Pricing, Features, Reviews and Alternatives
Squaretalk FAQs
Squaretalk product overview
Key benefits of using Squaretalk
Typical customers
Platforms supported
Support options
Training options
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Starting from
15
/user
Per month
Starting from
15.95
/user
Per month
Squaretalk pricing information
Value for money
4.7
/5
70
Starting from
15
/user
Per month
Pricing options
Value for money contenders
Squaretalk features
Functionality
4.7
/5
70
Total features
98
17 categories
Most valued features by users
Functionality contenders
Squaretalk users reviews
Overall Rating
4.8
/5
70
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.48/10
62
7
0
0
1
Leia R.
Overall rating contenders
Leia R.
Construction, 501-1,000 employees
Used daily for 6-12 months
Review source
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Powerful platform for call management with an admin-friendly (and agent-friendly!) interface and amazing export possibilities for Excel lovers like me.
- Easy to deploy and manage - Customizable admin dashboard - Easily integrated with Zoho - Real-time reporting and analytics - Excellent support team
Some advanced features and functionalities seem complex and take longer to learn
Thank you for your feedback, Leia! We are happy to hear that you enjoy the platform and all its features. We are constantly adding new functionalities and working to improve the user experience and make it more intuitive, so it's worth reaching out to us if you want to know more about a specific feature or have any feedback for us. As for the features, our website has a growing library of informative articles and tutorials, with topics ranging from call transfers to call queuing. We hope this helps!
Giannos A.
International Trade and Development, 51-200 employees
Used daily for 6-12 months
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it's the best, we used twilio, we used a lot of other systems but we are not changing this one
I really enjoy the system interface it's simple straight to the point and their support wow they are supporting us any time we had a question or an issue they were there and resolved it.
i have 0 complaints so far, the only con is the don't support on Sundays. besides that. no complaints.
Dear Giannos, Wow, where do we even start? Thank you for this incredible 10/10 review! Reading your title "Amazing Support, Amazing People, Amazing Services and their VOIP doesn't drop," made our day. As the Head of Business Development in a sizeable company, your seal of approval carries weight, and we're absolutely thrilled you chose Squaretalk. We love hearing that our interface and support resonate...
Alexander L.
Logistics and Supply Chain, 51-200 employees
Used other for less than 6 months
Review source
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The way its being massively oversold by a highly qualified sales person. It's a cool dude, but once the sale is made and nothing is working, it's not possible to contact this guy.
It never worked. The guys couldn't like this [SENSITIVE CONTENT] to our internet or something. Support was worthless, again not helping at all. After 2 weeks of wasting a lot of time on this, I decided to just give up an not waste energy on this bs anymore. Again, the team was very very unprofessional, not refunding the pilot money, though I've never been able to use it. Wasted my time, my resources, and this is the type of service you can expect from these fellows.
We're sorry to hear about the problems you were experiencing and apologize for the inconvenience. We would love to help. Please reach out to us and we'll get this sorted out for you.
John F.
Financial Services, 201-500 employees
Used daily for 1-2 years
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As administrator it was easy to interact and implant our company Assimilation went well just the reports (billing one as well) need the extra work
Easy software for agents and managervery comfortable interface for managers to control the agents
reports still need lots of work - monitoring reports Outside listeners appear on managers monitorsno drop-down prefixes on WEBRTC
Thank you for taking the time to give us a comprehensive review, John. As a VoIP Trusted Adviser, your insights carry a lot of weight, and we're genuinely grateful for them. It's music to our ears that you find our software easy for both agents and managers. Our aim has always been to make life a little simpler for everyone in the call center ecosystem, so cheers for letting us know we're doing something...
Constantinos K.
Information Technology and Services, 1-10 employees
Used daily for 1-2 years
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As an IT i have been using this solution and providing support for it , for the past year.I can only say that this VoIP solution is not only fast in their services but also give the best support in all kinds of requests as i mentioned earlier.From our side we are really happy to use this solution and can only say that we look forward to many years of working with Squaretalk.
Fast serviceEasy IntegrationsExceptional and Fast Support onlineCovers all Destinations
To be frank there isn't something i can add in this field i am really happy so far with this solution.
We couldn't be more delighted to read your kind words about Squaretalk, Constantinos! Your comments underline precisely what we aim to achieve - providing a fast, efficient VoIP service with seamless integrations and top-notch online support. We're thrilled that we've been able to meet, and hopefully exceed, your expectations. Thank you once again for your review! We too look forward to many more years of successful collaboration with you. Please don't hesitate to reach out if you have any further comments, questions, or suggestions. We're here for you!
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