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Teltrac Logo

You Can’t Manage What You Can’t Measure

Table of Contents

Teltrac - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: August 2025

Teltrac overview

What is Teltrac?

Teltrac 7th Generation UC Call Accounting: Fundamental Business Intelligence

Teltrac G7 will enable you to reduce telecom call bills by delivering continuous reporting and analytics for all call activity in and out of your organization, external and internal. All call types and technologies are supported including PSTN, SIP, IP, UC and mobile. Reporting is real time up to the last call, and current and historical reports, dashboards and analytics are immediately available at all times.

Over-spending and waste can be quickly detected, carrier bills verified down to individual call level, over-billing detected, traffic measured on all circuits. Detect abuse, charge personal call costs to cost centres or back to individual staff members, increase productivity & efficiency with an array of staff performance KPI’s and metrics.

Deployable globally Cloud hosted or on a choice of server platforms, Teltrac supports all UC / PBX / IPT from all vendors, in any location on the globe.

Key benefits of using Teltrac

Teltrac G7 UC Call Accounting

Generates comprehensive reporting and analysis for every call, for any UC service, PBX or IPT switch: IDD, Long Distance, Local, VNP/Tie-Line, ISDN, SIP, Paid Service, Fax, Video, Internal, Inward with Caller ID, imported mobile bill data.

Multi-tenant functionality on all equipment and services across your Multi-national Enterprise network.

Calculates call charges and reports by call type, cost, duration, destination, by employee and department, etc

UC / PBX / IPT from multiple vendors supported globally.

Deployable on a range of server platforms or hosted as Cloud service.

Benefits:

- Control & Reduce Telecom Expense by monitoring all calls and call charges in real time.
- Allocate call charges to Cost Centres and recover call costs from staff.
Detect Carrier Over-billing, verify rate plan implementation, measure carrier performance
- Prevent Fraud, PIN code abuse, unauthorised calls
- Hacking and Intrusion Detection monitoring for exceptions and -signature patterns.
- Compliance and Risk Management: Permanent archiving of all call records. Detect calls to disallowed numbers and destinations
- Measure efficiency and Staff Performance against KPI's

Starting price

Free

Alternatives

with better value for money

Teltrac’s user interface

Ease of use rating:

Teltrac reviews

Overall rating

4.3

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.33/10
Rating distribution

5

4

3

2

1

1

2

0

0

0

Teltrac's features

Features rating:

Billing & invoicing
By-Extension reporting
Calendar management
Call center management
Call duration
Call list management
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call tracking
Call Volume
Callback scheduling
Caller id
Contact management
CRM
Customizable reports
Data import/export
Fraud detection
Inbound reporting
Interaction tracking
Multi-Location
Outbound reporting
Performance management
Real-Time analytics
Real-Time reporting
Reporting & statistics
Third-Party integrations
Usage tracking/analytics
User management
Voice mail
Who answered log

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Teltrac pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Teltrac price and value

Value for money rating:

Teltrac support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
24/7 (Live rep)
Phone Support
Chat

Training options

In Person
Webinars
Live Online

Teltrac FAQs

Q. Who are the typical users of Teltrac?

Teltrac has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

These products have better value for money


Q. Does Teltrac offer an API?

No, Teltrac does not have an API available.


Q. What level of support does Teltrac offer?

Teltrac offers the following support options:
Email/Help Desk, 24/7 (Live rep), Phone Support, Chat

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