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PhoneBurner Logo
PhoneBurner

Power dialer & outbound sales acceleration software for SMBs

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PhoneBurner Pricing, Features, Reviews and Alternatives

PhoneBurner product overview

Price starts from

124

/user

Per month

What is PhoneBurner?

PhoneBurner is a Power Dialer and Sales Acceleration platform that increases productivity on the phone by 447% - without any additional software. Our system automates repetitive workflows, and helps sales reps have 3-4 times more live conversations. More talk time. Less tasks. More opportunities to close deals.

Key benefits of using PhoneBurner

- Power dial contacts up to 4x faster
- Drop voicemails in one click (no waiting for the beep)
- Send 1-click emails and SMS based on call results
- Automate post-call workflows
- Track email opens, attachment views and link clicks
- Get Local ID and Branded Caller ID
- Record calls for training and quality management
- Transfer calls
- Access real-time reports and analytics
- Get custom reports emailed to you for superior agent management
- Automatically distribute leads to your team
- Use our CRM, Salesforce, or integrate with yours

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

Webinars
Live Online
Videos
Documentation

PhoneBurner pricing information

Value for money

4.7

/5

158

Starting from

124

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

PhoneBurner features

Functionality

4.6

/5

158

Total features

126

17 categories

Most valued features by users

Reporting/Analytics
API
Third Party Integrations
Reporting & Statistics
Customizable Branding
Multi-Channel Communication
Activity Dashboard
Alerts/Notifications

Functionality contenders

PhoneBurner users reviews

Overall Rating

4.8

/5

158

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.41/10
Rating distribution

5

4

3

2

1

137

16

4

0

1

Pros
My overall experience has been really good. PhoneBurner has increased the amount of calls we are able to make leading to more productivity which equals a win win for my sales team.

NP

Nicky P.

PhoneBurner Great Help in Lead Management and Generating Sales Opportunities.

CD

Cameron D.

Extremely happy with this company and their customer service. They did a great job of setting us up and continue to provide very fast, efficient customer service.
AvatarImg

Tom N.

Cons
Can't forget Jeff Osness he admitted and took FULL BLAME for not responding to my customer request. Come on now, Where in American History will someone take blame for anothers actions.

CT

Chris T.

I have been using PB for about a year now and I have 0 complaints.

TL

Taylor L.

If you mark a bad number it doesn't automatically remove the number from the dial list. Overpriced compared to similar competition.

MK

Michael K.

Overall rating contenders

Overall Rating

Phone Burner for Prospecting

Reviewed a year ago

Transcript

Haley: I'm Haley, I'm a new home specialist for a residential builder. I give PhoneBurner five out of...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PhoneBurner An Amazing Product For Business

Reviewed 3 years ago

The voicemail drop feature is unparalleled for time saving. One click and you're done and on to the next call. We are able to go through our calling list quickly and easily. Time saved on calling is essential with a small business like ours where we are handling more than one task with clients. Each call stays registered, follow up calling is done with ease. Customer Service was friendly and easy to work with. Highly recommended.

Pros

PhoneBurner makes calling and record keeping easy. We were able to see increase in productivity immediately. You can go from one call to the next immediately or there is the option to pause between calls to make notes.

Cons

We haven't found anything we didn't like with PhoneBurner, there are constant improvements to the platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best customer service of all 7 call software I used. Outstanding.

Reviewed 3 years ago

You pay for problems NOT happening. You pay for not having to fix issues. You pay for outstanding service. Phoneburner is my peace of mind.

Pros

I used 7 differents call softwares. I used : Five9, Vocalcom, Fenero, 3Clogic, AAvaz. Nothing compare to the service phoneburner gave me. With all other software, it oscillated between bad service, to outright fraud (Fenero was the worst). Not only everything work perfectly fine but when you got questions, a dedicated staff fix everything with you in a matters of seconds. With Five9, I spent up to 20 hours a weeks, trying to fix all the problems for 6 weeks until they just gave up and refunded me (I do give them credit for that).

Cons

I would like to see a feature to listen, whisper and bargin. Especially to train my home based agents.

Vendor response

Thanks so much Alexandre! We appreciate your business and look forward to continuing to support you and your team :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Up-to-date technology, it transformed the way we used to work in the past

Reviewed 11 days ago
Pros

You can customize this software easily, it is intuitive (even for non IT users), the cloud platform is reliable, we had no trouble with the implementation - you only need an user and you're ready to start working with it -, every action logs automatically, you can create on the fly as many tags/folders/searches/call lists as you need. Before, we were using an old ATS that would require months to adapt to our needs, and only the vendor was able to customize the software. So I feel that now we have a great tool for outbound activities, I recommend it!

Cons

The reporting is very good, but could have more visual aids. And it would be great to have integrations like Indeed, Monster, Facebook, etc, for recruitment purposes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Worst Support and Billing Team - Horrible Service

Reviewed a month ago

By far the worst service in any business vertical that we have ever received. Customer Support/Tech Support departments are not the brightest individuals and have horrible people skills. The billing department is unable to create invoices that are required for tax purposes.

Pros

Nothing. Horrific software and service top to bottom.

Cons

Entire new customer support and billing team.

Vendor response

We take a lot of pride in how we support our clients and their success. Our customer service team works hard to help every customer, but repeated disparaging and disrespectful treatment of our team is not tolerated or acceptable. Detailed invoices are always available for all of our customers in their back office. We wish this user every success on another platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great phone tool for your sales team

Reviewed a month ago

Great experience helping grow our company faster than we imagine

Pros

I like the fact that you can integrate scripts and voicemails together to make pinpoint campaigns

Cons

I really have no complaints. The product is on par

PhoneBurner FAQs and common questions

Q. What type of pricing plans does PhoneBurner offer?

PhoneBurner has the following pricing plans:
Starting from: $124.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of PhoneBurner?

PhoneBurner has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does PhoneBurner support?

PhoneBurner supports the following languages:
English


Q. Does PhoneBurner offer an API?

Yes, PhoneBurner has an API available for use.


Q. What other apps does PhoneBurner integrate with?

PhoneBurner integrates with the following applications:
Constant Contact, JobDiva, Zoho CRM, NetSuite CRM, Zapier, Pipedrive, Dynamics 365, Salesforce Sales Cloud, SugarCRM, Zendesk Sell, Keap, Google Calendar, Mailchimp, Podio, HubSpot CRM, Operations Hub


Q. What level of support does PhoneBurner offer?

PhoneBurner offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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