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TxtSquad Logo

Meet your patients where they are with TxtSquad: Secure SMS

Table of Contents

TxtSquad - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

TxtSquad overview

What is TxtSquad?

TxtSquad is a secure, cloud-based messaging platform designed for healthcare providers. We help streamline patient communication through real-time, two-way SMS conversations, automated appointment reminders, and AI-powered chatbots.

Our platform enhances patient engagement, reduces no-shows, and improves administrative efficiency, all while maintaining HIPAA compliance. TxtSquad also offers features like voicemail transcription and EHR integration, making it easy to manage patient data and communications in one place.

Join healthcare organizations transforming their patient communication with TxtSquad, and experience a more efficient, secure way to engage with patients.

Key benefits of using TxtSquad

- Secure Two-Way SMS Communication: Engage with patients directly via text, reducing phone tag and enhancing response rates.

- Automated Appointment Reminders: Send customizable reminders to patients, decreasing no-shows and optimizing scheduling.

- AI-Powered Chatbots: Utilize intelligent bots for patient intake, follow-ups, and routine inquiries, freeing up staff time for more complex tasks.

- Voicemail Transcription: Automatically transcribe and summarize voicemails, integrating them into patient threads for seamless follow-up.

- EHR Integration: Connect TxtSquad with your existing Electronic Health Records system to streamline patient data management.

Starting price

295usage based /
per month

Alternatives

with better value for money

TxtSquad’s user interface

Ease of use rating:

TxtSquad reviews

Overall rating

5.0

/5

11

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.73/10
Rating distribution

5

4

3

2

1

11

0

0

0

0

Pros
“Having the ability for all our admin staff to have shared use makes our commitment to better communication a reality.”
MB

Maurice B.

Operations Manager

“It is a simple tool to reach a lot of people in little time. It is highly effective as clients respond almost immediately which has made sending people to training or opportunities promptly.”
MB

Maggie B.

Project Coordinator

“Timely, responsive friendly service - great value to our members.”
SC

Shanelle C.

Manager of Communications

Cons
“We had someone ask why all residents don't get the messages at the same time as in extreme emergencies all people should receive at same time. A delay in getting the message could be a problem.”
NO

Nadine O.

Town Clerk

“All in all, we could never think of going back to our old ways and have no reason to source any other product.”
MB

Maurice B.

Operations Manager

Who uses TxtSquad?

Based on 11 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Construction
Food Production
Nonprofit Organization Management
E-Learning
Others

Use cases

SMS Marketing
Cloud Communication Platform

TxtSquad's key features

Most critical features, based on insights from TxtSquad users:

Mass texting
Scheduled messaging
Message personalization
2-Way messaging
SMS messaging
Engagement tracking

All TxtSquad features

Features rating:

Alerts/Notifications
Communication management
Contact management
Live chat
Voice mail
Third-Party integrations
Text-to-Win
SMS marketing
Reporting/Analytics
Real-Time updates
QR codes
Polls/Voting
Natural language processing
Multi-Campaign
Mobile access
Landing pages/web forms
Customizable templates
Customer segmentation
Compliance management
Chatbot
Chat/Messaging
Chat Transcript
Campaign scheduling
Campaign planning
Call routing
Call recording
Automated responses
API
Activity dashboard

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TxtSquad pricing

Value for money rating:

Starting from

295

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about TxtSquad price and value

Value for money rating:

To see what individual users think of TxtSquad's price and value, check out the review snippets below.

“Having the ability for all our admin staff to have shared use makes our commitment to better communication a reality.”
MB

Maurice B.

Operations Manager

“It is a simple tool to reach a lot of people in little time. It is highly effective as clients respond almost immediately which has made sending people to training or opportunities promptly.”
MB

Maggie B.

Project Coordinator

TxtSquad integrations (2)

Top integrations

TxtSquad support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat

Training options

Live Online
Videos
Documentation

TxtSquad FAQs

Q. Who are the typical users of TxtSquad?

TxtSquad has the following typical customers:
Freelancers, Mid Size Business, Small Business

These products have better value for money


Q. What languages does TxtSquad support?

TxtSquad supports the following languages:
English


Q. Does TxtSquad support mobile devices?

TxtSquad supports the following devices:
Android, iPad, iPhone


Q. Does TxtSquad offer an API?

Yes, TxtSquad has an API available for use.


Q. What level of support does TxtSquad offer?

TxtSquad offers the following support options:
Email/Help Desk, Chat

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