Unduit Wireless Pricing, Features, Reviews & Comparison of Alternatives

Unduit Wireless

Corporate mobile device management solution

4.83/5 (12 reviews)

Unduit Wireless overview

What is Unduit Wireless?

Unduit Wireless is a corporate mobile device management solution that helps mid-sized to large enterprises manage the repair process for employee devices. Unduit provides companies with repair, recycle, and buyback services, which extends the life of assets, improves productivity and reduces downtime.

Unduit's key features include secure data management, usage reporting, order management, and shipment tracking. Users can place repair orders, submit invoices, and track order shipments all from one centralized platform. Unduit also offers a loaner device pool for the technical staff to replace broken mobile devices and maintain the reliability of field services across the organization. Plus, teams can use the Insights Center module to generate reports based on mobile portfolio usage and facilitate decision making for ensuring cost control.

The post-purchase lifecycle management tool comes with a wallet functionality to streamline self-fund repair programs for improving the operational efficiency of the field service workforce. The end-to-end solution stores sensitive corporate data in a unified repository and provide restricted access to devices in official custody.
www.unduitwireless.com

Pricing

Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Unduit Wireless screenshot: Unduit Wireless applicationsUnduit Wireless - Slash TCO on Corporate Owned Mobile Devices.Unduit Wireless screenshot: Unduit Wireless repair ordersUnduit Wireless screenshot: Unduit Wireless reportingUnduit Wireless screenshot: Unduit Wireless integrated marketplace Unduit Wireless - DEMO - Mobile Device Repair Order in 60 Seconds

Unduit Wireless reviews

Excellent
10

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.6
  4.9
  4.9
  4.7
Alok Jhamnani

Excellent Total Customer Experience

Used monthly for 2+ years
Reviewed 2019-07-24
Review Source: Capterra

Pros
- Full Life Cycle View - Point of Contact at all steps - Economical - Intuitive - Excellent back-end support

Cons
Nothing yet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Faiza Sabeen

Drives value day one, on-boarded users in less than 2 wks, needs more apps on the platform

Used weekly for 6-12 months
Reviewed 2019-07-23
Review Source: Capterra

Overall experience has been great. We are already starting to see business outcomes based on which we opted for the software i.e. Tighter device security compliance ( big for us), improved employee productivity and significant savings from buy-back and repair program

Pros
No upfront costs for software platform and pay as you go The apps based platform makes it very easy to use; we only did three one hour training sessions across various timezones for national roll out The software allows setup for offices spread nationally with support for virtual employees all over US Enhanced device security leading to audit compliance HOt swap overnight replacements of devices for our management was a must Lastly, massive savings from repairs and disposition of devices

Cons
So far haven't run into any technical or service related issues. However I can see how there is a need to add more apps to the ecosystem to drive end to end management of devices Not having an ability to integrate into our ticketing system yet Single Sign On will be very helpful in driving enhanced user experience

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Traci Centofanti

If you can't get to an Apple Store....

Used monthly for 1-2 years
Reviewed 2019-07-23
Review Source: Capterra

We use it for our sales field who use iOS devices exclusively. Repairs and battery replacements are quick and easy.

Pros
It has a great GUI and is extremely easy to use

Cons
There isn't anything I don't like about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Derek Mouriz

Absolute game changer!

Used daily for 1-2 years
Reviewed 2019-07-22
Review Source: Capterra

Unduit allows us to expedite device repairs from 13 different branches around the country. They make the logistics of gettings devices to and from repair centers easy and cost-effective. We tried using local shops for a while, but it was a nightmare.

Pros
Makes it extremely easy to track devices being repaired and also keep track of the cost center that needs to be charged for the repair.

Cons
Honestly, there is nothing I would change, I just wish end-users would stop breaking devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David Cagney

Using Unduit as a Repair Service

Used weekly for 1-2 years
Reviewed 2019-07-18
Review Source: Capterra

Pros
The new dashboard is very easy to navigate. They make it very straight forward and simple.

Cons
Sometimes the orders get confused or delayed, but that does not happen very often at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Unduit Wireless pricing

Pricing options
Free
Subscription
Free trial
View Pricing Plans

Contact Unduit Wireless for pricing details.

Unduit Wireless features

API
Activity Dashboard
Real Time Reporting
Reporting & Statistics

Automatic Notifications (110 other apps)
CRM Integration (82 other apps)
Call Monitoring (95 other apps)
Call Recording (144 other apps)
Call Routing (106 other apps)
Call Transfer (98 other apps)
Caller ID (88 other apps)
Chat (131 other apps)
Communication Management (102 other apps)
Conferencing (107 other apps)
Contact Management (94 other apps)
Customizable Branding (81 other apps)
Instant Messaging (112 other apps)
Third Party Integration (165 other apps)
Video Conferencing (99 other apps)
Voice Mail (88 other apps)

Videos and tutorials

Additional information for Unduit Wireless

Key features of Unduit Wireless

  • Audit Manager
  • CRM
  • Data Management
  • Internal Cost Allocation
  • Maintenance Utilities
  • Mobile Line Compatibility
  • Multiple Payment Options
  • Online Marketplace
  • Usage Reporting
  • Wallet
View All Features