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Telecom Expense Management Software

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Sakon logo
0

Telecom expense management software for large enterprises

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Reviews Sentiment
ic-pricetag

No reviews

Positive Reviews
ic-pricetag

No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from Sakon users   
No pros & cons found
Microcall logo
4.6
14

Call Accounting Software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.4
    Features
    4.6
    Customer support
    4.9
Pros and Cons from Microcall users   
avatar
avatar
+11
Their support is outstanding and probably one of the best vendors we work with. Microcall reports are very simple to use that it makes it easy to roll out to managers.
Let me begin by saying that after a mere 22 years of using this software, I think I can rightly criticize and not worry about being PC.
Easy to use, innovative technology that makes it easy to track and bill users. Customer service is the best in the business.
Microcall is a leader in the in the call accounting industry, and I can't think of anything I'm unhappy about with this product.
Ease of use and the amazing Tech Support when assistance is required.
Past the halfway point and have not even gotten to the (NEW) web-based dash board. Fire this goldfish up and start monitoring you phone traffic in real time.
Microcall's support staff is knowledgeable, friendly, always available and a pleasure to work with.
Service interrupts, check you email. Can't sleep at night, get this software.
The Customer Service and Support is really outstanding.
I've had to contact them many times and they are always fantastic.
I love the charts, custom reports, real time data, scheduling of reports, most of all the support provied.
I have only been with Arbella for 9 months. I had no support internally and MicroCall has provided me with all the training and support needed to support our company.
Most impotantly its easy to use. It is very tech-accommodating.
The school's security can capture and handle them the moment they occur. The calls for admission and recruitment might help the managers to make accurate decisions, even on the fly.
Their support is outstanding and probably one of the best vendors we work with. Microcall reports are very simple to use that it makes it easy to roll out to managers.
Let me begin by saying that after a mere 22 years of using this software, I think I can rightly criticize and not worry about being PC.
Easy to use, innovative technology that makes it easy to track and bill users. Customer service is the best in the business.
Microcall is a leader in the in the call accounting industry, and I can't think of anything I'm unhappy about with this product.
Ease of use and the amazing Tech Support when assistance is required.
Past the halfway point and have not even gotten to the (NEW) web-based dash board. Fire this goldfish up and start monitoring you phone traffic in real time.
Microcall's support staff is knowledgeable, friendly, always available and a pleasure to work with.
Service interrupts, check you email. Can't sleep at night, get this software.
The Customer Service and Support is really outstanding.
I've had to contact them many times and they are always fantastic.
I love the charts, custom reports, real time data, scheduling of reports, most of all the support provied.
I have only been with Arbella for 9 months. I had no support internally and MicroCall has provided me with all the training and support needed to support our company.
Most impotantly its easy to use. It is very tech-accommodating.
The school's security can capture and handle them the moment they occur. The calls for admission and recruitment might help the managers to make accurate decisions, even on the fly.
Their support is outstanding and probably one of the best vendors we work with. Microcall reports are very simple to use that it makes it easy to roll out to managers.
Let me begin by saying that after a mere 22 years of using this software, I think I can rightly criticize and not worry about being PC.
Easy to use, innovative technology that makes it easy to track and bill users. Customer service is the best in the business.
Microcall is a leader in the in the call accounting industry, and I can't think of anything I'm unhappy about with this product.
Ease of use and the amazing Tech Support when assistance is required.
Past the halfway point and have not even gotten to the (NEW) web-based dash board. Fire this goldfish up and start monitoring you phone traffic in real time.
Microcall's support staff is knowledgeable, friendly, always available and a pleasure to work with.
Service interrupts, check you email. Can't sleep at night, get this software.
The Customer Service and Support is really outstanding.
I've had to contact them many times and they are always fantastic.
I love the charts, custom reports, real time data, scheduling of reports, most of all the support provied.
I have only been with Arbella for 9 months. I had no support internally and MicroCall has provided me with all the training and support needed to support our company.
Most impotantly its easy to use. It is very tech-accommodating.
The school's security can capture and handle them the moment they occur. The calls for admission and recruitment might help the managers to make accurate decisions, even on the fly.
Spenza logo
5.0
2

Discover, simplify, and re-bundle SaaS procurement

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from Spenza users   
No pros & cons found
Motus logo
4.7
470

The champion of work anywhere

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Motus users   
+15
Good overall experience. They are good at notifying you when you need to submit your mileage, and notifying you when you will be paid out.
Many employees have struggled with reduced battery life when auto tracking miles, but also there has been a lot of employees uncomfortable with tracking apps in general.
I've been using for several years now, great experience and the pros I mentioned above have become better ad more reliable over time.
My complaints are the same as virtually ever other users' complaints.
The admin portal gives the greater amount of info and is more complex, but that is necessary. This was one of my favorite roll outs I’ve ever done because the process was so easy and painless.
Only downside is it does not track the previous months mileage.
Motus is so easy to use, nothing needs to be done. It’s great, and any time I have an issue or question it is resolved that day with killer customer support.
The only thing I don't like is that it tends to be hard on the battery.
This software is straightforward to use and has the necessary features to meet my needs as a user. Customer service has been great on the couple of occasions I needed their help.
M traveling the States and don’t even know its there but it is on. M happy with Motus not Happy with gas prices.
We have saved on some spend for mileage while increasing employees net pay. We were able to take the savings and invest it in other employee benefits across the whole company.
The ease of use and its accuracy. I feel confident that I am submitting an accurate statement every time I use it.
The motus app is amazing to use. You have many options to accommodate your needs.
The phone all is seamless and efficient. Useful tool for many different business functions.
Motus allows me to effectively plan for weekly field meetings and analyze monthly touch point frequency with clients. Integration into my usual business practice was seamless.
User friendly interface. Easy navigation from page to page.
Overall pretty easy to use, website is easy to navigate.
Overall the app works well tracking my mileage. It would be helpful if there was an integration with an app such as Waze.
Good overall experience. They are good at notifying you when you need to submit your mileage, and notifying you when you will be paid out.
Many employees have struggled with reduced battery life when auto tracking miles, but also there has been a lot of employees uncomfortable with tracking apps in general.
I've been using for several years now, great experience and the pros I mentioned above have become better ad more reliable over time.
My complaints are the same as virtually ever other users' complaints.
The admin portal gives the greater amount of info and is more complex, but that is necessary. This was one of my favorite roll outs I’ve ever done because the process was so easy and painless.
Only downside is it does not track the previous months mileage.
Motus is so easy to use, nothing needs to be done. It’s great, and any time I have an issue or question it is resolved that day with killer customer support.
The only thing I don't like is that it tends to be hard on the battery.
This software is straightforward to use and has the necessary features to meet my needs as a user. Customer service has been great on the couple of occasions I needed their help.
M traveling the States and don’t even know its there but it is on. M happy with Motus not Happy with gas prices.
We have saved on some spend for mileage while increasing employees net pay. We were able to take the savings and invest it in other employee benefits across the whole company.
The ease of use and its accuracy. I feel confident that I am submitting an accurate statement every time I use it.
The motus app is amazing to use. You have many options to accommodate your needs.
The phone all is seamless and efficient. Useful tool for many different business functions.
Motus allows me to effectively plan for weekly field meetings and analyze monthly touch point frequency with clients. Integration into my usual business practice was seamless.
User friendly interface. Easy navigation from page to page.
Overall pretty easy to use, website is easy to navigate.
Overall the app works well tracking my mileage. It would be helpful if there was an integration with an app such as Waze.
Good overall experience. They are good at notifying you when you need to submit your mileage, and notifying you when you will be paid out.
Many employees have struggled with reduced battery life when auto tracking miles, but also there has been a lot of employees uncomfortable with tracking apps in general.
I've been using for several years now, great experience and the pros I mentioned above have become better ad more reliable over time.
My complaints are the same as virtually ever other users' complaints.
The admin portal gives the greater amount of info and is more complex, but that is necessary. This was one of my favorite roll outs I’ve ever done because the process was so easy and painless.
Only downside is it does not track the previous months mileage.
Motus is so easy to use, nothing needs to be done. It’s great, and any time I have an issue or question it is resolved that day with killer customer support.
The only thing I don't like is that it tends to be hard on the battery.
This software is straightforward to use and has the necessary features to meet my needs as a user. Customer service has been great on the couple of occasions I needed their help.
M traveling the States and don’t even know its there but it is on. M happy with Motus not Happy with gas prices.
We have saved on some spend for mileage while increasing employees net pay. We were able to take the savings and invest it in other employee benefits across the whole company.
The ease of use and its accuracy. I feel confident that I am submitting an accurate statement every time I use it.
The motus app is amazing to use. You have many options to accommodate your needs.
The phone all is seamless and efficient. Useful tool for many different business functions.
Motus allows me to effectively plan for weekly field meetings and analyze monthly touch point frequency with clients. Integration into my usual business practice was seamless.
User friendly interface. Easy navigation from page to page.
Overall pretty easy to use, website is easy to navigate.
Overall the app works well tracking my mileage. It would be helpful if there was an integration with an app such as Waze.
brightfin logo
4.7
36

The future of IT expense management - mobile, fixed, cloud

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.4
    Features
    4.7
    Customer support
    4.9
Pros and Cons from brightfin users   
+13
I am in communication with them daily and they are always responsive to questions. Another benefit is the cost savings we are realizing from their quarterly optimization recommendations.
The teams/manager login functionality is a little buggy. I've had some odd renaming of teams forcing me to lose access privilege settings.
We have saved all of our customers thousands of dollars a month with Mobility Central. The reporting and ease of use are our favorite features.
You can not access real time data. There is so much information offered, it can be difficult to search for what you need.
Ease of use couldn't be better and the reporting features are outstanding.
I manage 2600 lines almost by myself and there is no way it would be possible without Mobility Central.
My contact has been amazing and responds to my questions quickly as well as regularly checking in to see if I need anything. He also informs me about new features that could be helpful.
I have challenges handling inventory but it could be a user issue. Not sure when to deactivate a user and not sure how to delete just one line forma user.
Mobility Central has been a great help identifying areas to save money.
Customer Service and Optimization Recommendations are fantastic.
Alerts and recommendations are a fantastic feature, not to mention a huge time saver. Being able to drill down to specific details without the hassle is another major time saver.
Customer support and our experience has been awesome. They go above and beyond for us.
Great mobility management along with easy to process orders for anything mobility.
It's easy to use and the interface is clean. You can run detailed reports on every aspect of mobility and it keeps your companies mobility footprint extremely organized.
I can say without a doubt that we've reduced our overage costs thanks to MobilityCentral, and are better able to analyze our mobile computing needs within the company.
It has also given our employees the ability to submit requests themselves instead of relying on an administrator to do it.
I am in communication with them daily and they are always responsive to questions. Another benefit is the cost savings we are realizing from their quarterly optimization recommendations.
The teams/manager login functionality is a little buggy. I've had some odd renaming of teams forcing me to lose access privilege settings.
We have saved all of our customers thousands of dollars a month with Mobility Central. The reporting and ease of use are our favorite features.
You can not access real time data. There is so much information offered, it can be difficult to search for what you need.
Ease of use couldn't be better and the reporting features are outstanding.
I manage 2600 lines almost by myself and there is no way it would be possible without Mobility Central.
My contact has been amazing and responds to my questions quickly as well as regularly checking in to see if I need anything. He also informs me about new features that could be helpful.
I have challenges handling inventory but it could be a user issue. Not sure when to deactivate a user and not sure how to delete just one line forma user.
Mobility Central has been a great help identifying areas to save money.
Customer Service and Optimization Recommendations are fantastic.
Alerts and recommendations are a fantastic feature, not to mention a huge time saver. Being able to drill down to specific details without the hassle is another major time saver.
Customer support and our experience has been awesome. They go above and beyond for us.
Great mobility management along with easy to process orders for anything mobility.
It's easy to use and the interface is clean. You can run detailed reports on every aspect of mobility and it keeps your companies mobility footprint extremely organized.
I can say without a doubt that we've reduced our overage costs thanks to MobilityCentral, and are better able to analyze our mobile computing needs within the company.
It has also given our employees the ability to submit requests themselves instead of relying on an administrator to do it.
I am in communication with them daily and they are always responsive to questions. Another benefit is the cost savings we are realizing from their quarterly optimization recommendations.
The teams/manager login functionality is a little buggy. I've had some odd renaming of teams forcing me to lose access privilege settings.
We have saved all of our customers thousands of dollars a month with Mobility Central. The reporting and ease of use are our favorite features.
You can not access real time data. There is so much information offered, it can be difficult to search for what you need.
Ease of use couldn't be better and the reporting features are outstanding.
I manage 2600 lines almost by myself and there is no way it would be possible without Mobility Central.
My contact has been amazing and responds to my questions quickly as well as regularly checking in to see if I need anything. He also informs me about new features that could be helpful.
I have challenges handling inventory but it could be a user issue. Not sure when to deactivate a user and not sure how to delete just one line forma user.
Mobility Central has been a great help identifying areas to save money.
Customer Service and Optimization Recommendations are fantastic.
Alerts and recommendations are a fantastic feature, not to mention a huge time saver. Being able to drill down to specific details without the hassle is another major time saver.
Customer support and our experience has been awesome. They go above and beyond for us.
Great mobility management along with easy to process orders for anything mobility.
It's easy to use and the interface is clean. You can run detailed reports on every aspect of mobility and it keeps your companies mobility footprint extremely organized.
I can say without a doubt that we've reduced our overage costs thanks to MobilityCentral, and are better able to analyze our mobile computing needs within the company.
It has also given our employees the ability to submit requests themselves instead of relying on an administrator to do it.
Rev.io logo
4.0
81

Sophisticated Billing and Customer Management Solutions

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    3.9
    Features
    4.0
    Customer support
    3.9
Pros and Cons from Rev.io users   
avatar
+15
Ease of ability to change and edit processes, open development work and willingness to help provide input into product enhancements and an exceptional team of good people to work with.
The only problem I have experienced with them is in the follow through with customer service. We lost our main contact and had to call to find out.
The ability to integrate our MS PowerBI intelligence engine allows easy dashboard access to billing, payments and customer data to ensure success of the business. Rev.io's customer care is amazing.
I usually do not leave reviews, but this experience has been very negative.
Workflows are also a very powerful tool within this system that we use extensively to automate operations. It's easily the best and the most affordable platform we have used.
Buyer beware, terrible Support, bait and switch.
Completely stable and user friendly platform. They are constantly improving the product in a good way.
Overall average experience due to the lack of versatiliy and add on use as a CRM system, the mobile app was rudimentary. We moved away from Tigerpaw after a few years.
We have a great team at Rev.io that supports our needs including Customer Support are always eager to help and offer suggestions for improvement.
Expensive software and we wasted a lot of money.
Post-deployment support has also been strong as we have certainly pushed our fair share of support inquiries their way and yet they've diligently powered through all of them.
Mobile app was cumbersome and slow. We go into areas with poor reception and WiFi isn't always an option.
Tigerpaw goes above and beyond in support of their customers and really leaves you feeling like you have a partner, not just a solution. The software is easy to use and navigate for end users.
The version we used(Circa 2014) had poor smart search/partial search functionality.
Effective Billing System - Outstanding Customer Support.
With these numbers it's easy to see that we use Tigerpaw to it's fullest capabilities. We just upgraded to Version 17 so we can take advantage of the new REST API integration that Tigerpaw has added.
It is also a much better fit for your average SMB than packages that offer similar features but MUCH more complexity and cost.
Great software to manage field service activities for smaller team. We had a team of 15 using it without issues.
Ease of ability to change and edit processes, open development work and willingness to help provide input into product enhancements and an exceptional team of good people to work with.
The only problem I have experienced with them is in the follow through with customer service. We lost our main contact and had to call to find out.
The ability to integrate our MS PowerBI intelligence engine allows easy dashboard access to billing, payments and customer data to ensure success of the business. Rev.io's customer care is amazing.
I usually do not leave reviews, but this experience has been very negative.
Workflows are also a very powerful tool within this system that we use extensively to automate operations. It's easily the best and the most affordable platform we have used.
Buyer beware, terrible Support, bait and switch.
Completely stable and user friendly platform. They are constantly improving the product in a good way.
Overall average experience due to the lack of versatiliy and add on use as a CRM system, the mobile app was rudimentary. We moved away from Tigerpaw after a few years.
We have a great team at Rev.io that supports our needs including Customer Support are always eager to help and offer suggestions for improvement.
Expensive software and we wasted a lot of money.
Post-deployment support has also been strong as we have certainly pushed our fair share of support inquiries their way and yet they've diligently powered through all of them.
Mobile app was cumbersome and slow. We go into areas with poor reception and WiFi isn't always an option.
Tigerpaw goes above and beyond in support of their customers and really leaves you feeling like you have a partner, not just a solution. The software is easy to use and navigate for end users.
The version we used(Circa 2014) had poor smart search/partial search functionality.
Effective Billing System - Outstanding Customer Support.
With these numbers it's easy to see that we use Tigerpaw to it's fullest capabilities. We just upgraded to Version 17 so we can take advantage of the new REST API integration that Tigerpaw has added.
It is also a much better fit for your average SMB than packages that offer similar features but MUCH more complexity and cost.
Great software to manage field service activities for smaller team. We had a team of 15 using it without issues.
Ease of ability to change and edit processes, open development work and willingness to help provide input into product enhancements and an exceptional team of good people to work with.
The only problem I have experienced with them is in the follow through with customer service. We lost our main contact and had to call to find out.
The ability to integrate our MS PowerBI intelligence engine allows easy dashboard access to billing, payments and customer data to ensure success of the business. Rev.io's customer care is amazing.
I usually do not leave reviews, but this experience has been very negative.
Workflows are also a very powerful tool within this system that we use extensively to automate operations. It's easily the best and the most affordable platform we have used.
Buyer beware, terrible Support, bait and switch.
Completely stable and user friendly platform. They are constantly improving the product in a good way.
Overall average experience due to the lack of versatiliy and add on use as a CRM system, the mobile app was rudimentary. We moved away from Tigerpaw after a few years.
We have a great team at Rev.io that supports our needs including Customer Support are always eager to help and offer suggestions for improvement.
Expensive software and we wasted a lot of money.
Post-deployment support has also been strong as we have certainly pushed our fair share of support inquiries their way and yet they've diligently powered through all of them.
Mobile app was cumbersome and slow. We go into areas with poor reception and WiFi isn't always an option.
Tigerpaw goes above and beyond in support of their customers and really leaves you feeling like you have a partner, not just a solution. The software is easy to use and navigate for end users.
The version we used(Circa 2014) had poor smart search/partial search functionality.
Effective Billing System - Outstanding Customer Support.
With these numbers it's easy to see that we use Tigerpaw to it's fullest capabilities. We just upgraded to Version 17 so we can take advantage of the new REST API integration that Tigerpaw has added.
It is also a much better fit for your average SMB than packages that offer similar features but MUCH more complexity and cost.
Great software to manage field service activities for smaller team. We had a team of 15 using it without issues.
SpikeFli Analytics logo
4.6
23

Business intelligence software for managing telecom expenses

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.2
    Customer support
    4.8
Pros and Cons from SpikeFli Analytics users   
+12
For me it is a software of the best quality of the market, I really like the attention they gave me when I purchased the service.
The form submission has failed for me a couple times due to an error. Not sure if this the site or something I did.
HPCI is an amazing company always has your best interest I would recommend them to anyone. The program they use is easy navigation.
Many TEMS programs out there that we looked at were too intricate and too costly making it difficult to realize ROI.
We have saved a ton of money. The portal is great, I love the break down we can get.
For a user it is probably not particularly useful. Thanks, no worries about the contest, I know I missed it.
Able to produce high quality results reports for our clients instantly, which highlight the wow factor we bring to our clients business every day.
The alerts area is fantastic to help you deal with the low hanging fruit to better manage your wireless program on a day to day basis.
Good pay, Great staff to work with, Flexible, Employers are personable, Ability to work on own time, Accommodating with employees' schedules.
We don't utilize all aspects of the software, but what do use is straightforward and easy to use. It is nice to have more information with easy access.
We love HPCI, they came in, saved us a ton of money and keep doing so. They continue to suprise me with what they can do each month.
It is a very good service that they offer, I really liked the speed with which I was served in customer service, they were punctual with all the doubts I had.
The savings they have been able to get for us has been amazing and how easy the process was. They've completely taken away a giant headache and have made it so easy to utilize their services.
In addition, the support team is great with assisting with user issues and providing tips and information when dealing with a service provider for possible credits and overcharges.
Ease of use compared to others on the market with a clean, graphical interface. No long difficult set up or credits to purchase for lengthy training.
For me it is a software of the best quality of the market, I really like the attention they gave me when I purchased the service.
The form submission has failed for me a couple times due to an error. Not sure if this the site or something I did.
HPCI is an amazing company always has your best interest I would recommend them to anyone. The program they use is easy navigation.
Many TEMS programs out there that we looked at were too intricate and too costly making it difficult to realize ROI.
We have saved a ton of money. The portal is great, I love the break down we can get.
For a user it is probably not particularly useful. Thanks, no worries about the contest, I know I missed it.
Able to produce high quality results reports for our clients instantly, which highlight the wow factor we bring to our clients business every day.
The alerts area is fantastic to help you deal with the low hanging fruit to better manage your wireless program on a day to day basis.
Good pay, Great staff to work with, Flexible, Employers are personable, Ability to work on own time, Accommodating with employees' schedules.
We don't utilize all aspects of the software, but what do use is straightforward and easy to use. It is nice to have more information with easy access.
We love HPCI, they came in, saved us a ton of money and keep doing so. They continue to suprise me with what they can do each month.
It is a very good service that they offer, I really liked the speed with which I was served in customer service, they were punctual with all the doubts I had.
The savings they have been able to get for us has been amazing and how easy the process was. They've completely taken away a giant headache and have made it so easy to utilize their services.
In addition, the support team is great with assisting with user issues and providing tips and information when dealing with a service provider for possible credits and overcharges.
Ease of use compared to others on the market with a clean, graphical interface. No long difficult set up or credits to purchase for lengthy training.
For me it is a software of the best quality of the market, I really like the attention they gave me when I purchased the service.
The form submission has failed for me a couple times due to an error. Not sure if this the site or something I did.
HPCI is an amazing company always has your best interest I would recommend them to anyone. The program they use is easy navigation.
Many TEMS programs out there that we looked at were too intricate and too costly making it difficult to realize ROI.
We have saved a ton of money. The portal is great, I love the break down we can get.
For a user it is probably not particularly useful. Thanks, no worries about the contest, I know I missed it.
Able to produce high quality results reports for our clients instantly, which highlight the wow factor we bring to our clients business every day.
The alerts area is fantastic to help you deal with the low hanging fruit to better manage your wireless program on a day to day basis.
Good pay, Great staff to work with, Flexible, Employers are personable, Ability to work on own time, Accommodating with employees' schedules.
We don't utilize all aspects of the software, but what do use is straightforward and easy to use. It is nice to have more information with easy access.
We love HPCI, they came in, saved us a ton of money and keep doing so. They continue to suprise me with what they can do each month.
It is a very good service that they offer, I really liked the speed with which I was served in customer service, they were punctual with all the doubts I had.
The savings they have been able to get for us has been amazing and how easy the process was. They've completely taken away a giant headache and have made it so easy to utilize their services.
In addition, the support team is great with assisting with user issues and providing tips and information when dealing with a service provider for possible credits and overcharges.
Ease of use compared to others on the market with a clean, graphical interface. No long difficult set up or credits to purchase for lengthy training.
Clearview logo
4.9
14

Telecom and Technology Expense Management Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.9
    Features
    4.8
    Customer support
    4.9
Pros and Cons from Clearview users   
No pros & cons found
OneBill logo
4.7
15

Lead to Revenue Redefined

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.5
    Features
    4.6
    Customer support
    4.6
Pros and Cons from OneBill users   
avatar
avatar
avatar
+11
I have increased my productivity by a significant amount using OneBill. It has been a great tool for my business.
However, this is a limitation on our suppliers part.
I have worked with Onebill for over 2 years and have had a great experience with the team. We have never had an issue or downtime with the software.
Sometimes it's hard to find the reports we need.
I like the ease of use and out of box integration with QB online and payment processing platforms.
Everyone at OneBill has been very pleasant and patient with the process. We have a very complex setup requirement and OneBill worked patiently with us to implement our operation.
We have been using OneBill for last 2 years and we're glad that we found OneBill for our agent commissioning.
Onebill’s team provided excellent project management, a thorough understanding of our business needs and tremendous flexibility to accommodate our specific requirements.
The best part of using Onebill is that it is such a time saver for me. Say goodbye to manual processes in billing.
Their platform is very flexible to configure it based on our need and their product studio and price personalization is top notch. OneBill has a lot of features that we don't need.
OneBill brings great automation tools to my billing department. I can set up a new customer and plug in their subscriptions in no time.
The product is relatively easy to use. New hires can be trained fairly quickly.
There were times where we faced some issues with pulling reports but their team was very quick to solve the issues.
Integration with numerous third party services consolidates billing operations into one easy to use platform.
I have increased my productivity by a significant amount using OneBill. It has been a great tool for my business.
However, this is a limitation on our suppliers part.
I have worked with Onebill for over 2 years and have had a great experience with the team. We have never had an issue or downtime with the software.
Sometimes it's hard to find the reports we need.
I like the ease of use and out of box integration with QB online and payment processing platforms.
Everyone at OneBill has been very pleasant and patient with the process. We have a very complex setup requirement and OneBill worked patiently with us to implement our operation.
We have been using OneBill for last 2 years and we're glad that we found OneBill for our agent commissioning.
Onebill’s team provided excellent project management, a thorough understanding of our business needs and tremendous flexibility to accommodate our specific requirements.
The best part of using Onebill is that it is such a time saver for me. Say goodbye to manual processes in billing.
Their platform is very flexible to configure it based on our need and their product studio and price personalization is top notch. OneBill has a lot of features that we don't need.
OneBill brings great automation tools to my billing department. I can set up a new customer and plug in their subscriptions in no time.
The product is relatively easy to use. New hires can be trained fairly quickly.
There were times where we faced some issues with pulling reports but their team was very quick to solve the issues.
Integration with numerous third party services consolidates billing operations into one easy to use platform.
I have increased my productivity by a significant amount using OneBill. It has been a great tool for my business.
However, this is a limitation on our suppliers part.
I have worked with Onebill for over 2 years and have had a great experience with the team. We have never had an issue or downtime with the software.
Sometimes it's hard to find the reports we need.
I like the ease of use and out of box integration with QB online and payment processing platforms.
Everyone at OneBill has been very pleasant and patient with the process. We have a very complex setup requirement and OneBill worked patiently with us to implement our operation.
We have been using OneBill for last 2 years and we're glad that we found OneBill for our agent commissioning.
Onebill’s team provided excellent project management, a thorough understanding of our business needs and tremendous flexibility to accommodate our specific requirements.
The best part of using Onebill is that it is such a time saver for me. Say goodbye to manual processes in billing.
Their platform is very flexible to configure it based on our need and their product studio and price personalization is top notch. OneBill has a lot of features that we don't need.
OneBill brings great automation tools to my billing department. I can set up a new customer and plug in their subscriptions in no time.
The product is relatively easy to use. New hires can be trained fairly quickly.
There were times where we faced some issues with pulling reports but their team was very quick to solve the issues.
Integration with numerous third party services consolidates billing operations into one easy to use platform.
vManager logo
4.3
24

Complete IT Spend and Lifecycle Management

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.1
    Features
    4.1
    Customer support
    4.3
Pros and Cons from vManager users   
+11
What I am using the most currently is the asset management system baked into vManager. I really like the fact that most of my operational assets can be logged and recorded.
VCom has offered no value here, outside of a renegotiation with RingCentral - which was another mess. Lets talk about the invoicing side of our service package now.
We are quickly able to see what we have active if there are any issues, the IP information, etc. The amount of information we have at our fingertips is fantastic.
Next, the team started negotiating with carriers (which was comical because, once again, they refused to learn our markets).
Great support and works a lot better than the other asset management tool we used in the past.
That inventory if you have a lot does not get all the details listed unless someone from your internal company manually enters and keeps up. That is hard if you no dot have a team internal to assist.
Extremely helpful and knowledgeable about the product. It is an absolute pleasure to work with the vCom team.
So we figured out real quick that we needed to remove vCom from the negotiating side, and focus them on the phone-line consolidation. Another mistake on our part.
Excellent tool at your fingertips. Easy to use and powerful management necessity.
A great way to consolidate telecom inventory and save money.
Overall, I think that vManager is a fantastic tool. It allows me to drill into circuit details, orders, and invoices.
I love that I can add my own labels and comments. Fairly easy to find recourses by location.
Easy to use, easy to understand and user friendly.
It is easy to use, provides priceless insights into categories that often plague IT leadership when asked to break down costs, customer support is second to none.
What I am using the most currently is the asset management system baked into vManager. I really like the fact that most of my operational assets can be logged and recorded.
VCom has offered no value here, outside of a renegotiation with RingCentral - which was another mess. Lets talk about the invoicing side of our service package now.
We are quickly able to see what we have active if there are any issues, the IP information, etc. The amount of information we have at our fingertips is fantastic.
Next, the team started negotiating with carriers (which was comical because, once again, they refused to learn our markets).
Great support and works a lot better than the other asset management tool we used in the past.
That inventory if you have a lot does not get all the details listed unless someone from your internal company manually enters and keeps up. That is hard if you no dot have a team internal to assist.
Extremely helpful and knowledgeable about the product. It is an absolute pleasure to work with the vCom team.
So we figured out real quick that we needed to remove vCom from the negotiating side, and focus them on the phone-line consolidation. Another mistake on our part.
Excellent tool at your fingertips. Easy to use and powerful management necessity.
A great way to consolidate telecom inventory and save money.
Overall, I think that vManager is a fantastic tool. It allows me to drill into circuit details, orders, and invoices.
I love that I can add my own labels and comments. Fairly easy to find recourses by location.
Easy to use, easy to understand and user friendly.
It is easy to use, provides priceless insights into categories that often plague IT leadership when asked to break down costs, customer support is second to none.
What I am using the most currently is the asset management system baked into vManager. I really like the fact that most of my operational assets can be logged and recorded.
VCom has offered no value here, outside of a renegotiation with RingCentral - which was another mess. Lets talk about the invoicing side of our service package now.
We are quickly able to see what we have active if there are any issues, the IP information, etc. The amount of information we have at our fingertips is fantastic.
Next, the team started negotiating with carriers (which was comical because, once again, they refused to learn our markets).
Great support and works a lot better than the other asset management tool we used in the past.
That inventory if you have a lot does not get all the details listed unless someone from your internal company manually enters and keeps up. That is hard if you no dot have a team internal to assist.
Extremely helpful and knowledgeable about the product. It is an absolute pleasure to work with the vCom team.
So we figured out real quick that we needed to remove vCom from the negotiating side, and focus them on the phone-line consolidation. Another mistake on our part.
Excellent tool at your fingertips. Easy to use and powerful management necessity.
A great way to consolidate telecom inventory and save money.
Overall, I think that vManager is a fantastic tool. It allows me to drill into circuit details, orders, and invoices.
I love that I can add my own labels and comments. Fairly easy to find recourses by location.
Easy to use, easy to understand and user friendly.
It is easy to use, provides priceless insights into categories that often plague IT leadership when asked to break down costs, customer support is second to none.
Unduit logo
4.8
12

Corporate mobile device management solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.9
    Features
    4.9
    Customer support
    4.7
Pros and Cons from Unduit users   
+4
Very professional and the quality of the repairs were good.
Sometimes the orders get confused or delayed, but that does not happen very often at all.
It has a great GUI and is extremely easy to use.
I don't use it regularly enough so tough question for me to answer.
Ease of use and very helpful customer service.
There is currently no way to manage how you want to withdraw funds from your walled via the software. Customer service has to get involved.
Customer Service, Ease of use and multi-platform updates.
Very professional and the quality of the repairs were good.
Sometimes the orders get confused or delayed, but that does not happen very often at all.
It has a great GUI and is extremely easy to use.
I don't use it regularly enough so tough question for me to answer.
Ease of use and very helpful customer service.
There is currently no way to manage how you want to withdraw funds from your walled via the software. Customer service has to get involved.
Customer Service, Ease of use and multi-platform updates.
Very professional and the quality of the repairs were good.
Sometimes the orders get confused or delayed, but that does not happen very often at all.
It has a great GUI and is extremely easy to use.
I don't use it regularly enough so tough question for me to answer.
Ease of use and very helpful customer service.
There is currently no way to manage how you want to withdraw funds from your walled via the software. Customer service has to get involved.
Customer Service, Ease of use and multi-platform updates.
Mobil(X) logo
4.8
12

Automated Mobility Management Solutions In Real-Time

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.8
    Features
    4.5
    Customer support
    5.0
Pros and Cons from Mobil(X) users   
+11
Software provides robust reporting with many great information. Great support from designated specialist as well.
There is some lag in information. Tool does not provide real-time information.
This is a great product and the people behind it have been fantastic.
Hard to show much savings on smaller mobile implementations that are being closely monitored and managed properly.
Love the quickness and availability along with the reports. This has greatly improved our internal processes while saving money.
Very pleased i now have all my devices in one place to review the way i need and want.
I like the ease of use and that i can slice and dice the data mutable ways.
Appears to be a good solution from what I've seen so far.
I would give this company and Mobil-X Suite a 5 out of 5. Being able to easily navigate to certain reports and request changes has saved a lot of time searching as opposed to on the vendor website.
The financial benefits were immediate and perpetual. The customer service from The Exceed Group has been and continues to be exemplary.
Excellent Customer Service, Cost Saving, Knowledgeable.
We've been able to discover how much data we are using monthly, who are our power users, and able to take that information and change our plan to save as much money as possible.
The software is easy to use and explains more than the vendor website.
Driving down exponentially growing mobile costs.
Software provides robust reporting with many great information. Great support from designated specialist as well.
There is some lag in information. Tool does not provide real-time information.
This is a great product and the people behind it have been fantastic.
Hard to show much savings on smaller mobile implementations that are being closely monitored and managed properly.
Love the quickness and availability along with the reports. This has greatly improved our internal processes while saving money.
Very pleased i now have all my devices in one place to review the way i need and want.
I like the ease of use and that i can slice and dice the data mutable ways.
Appears to be a good solution from what I've seen so far.
I would give this company and Mobil-X Suite a 5 out of 5. Being able to easily navigate to certain reports and request changes has saved a lot of time searching as opposed to on the vendor website.
The financial benefits were immediate and perpetual. The customer service from The Exceed Group has been and continues to be exemplary.
Excellent Customer Service, Cost Saving, Knowledgeable.
We've been able to discover how much data we are using monthly, who are our power users, and able to take that information and change our plan to save as much money as possible.
The software is easy to use and explains more than the vendor website.
Driving down exponentially growing mobile costs.
Software provides robust reporting with many great information. Great support from designated specialist as well.
There is some lag in information. Tool does not provide real-time information.
This is a great product and the people behind it have been fantastic.
Hard to show much savings on smaller mobile implementations that are being closely monitored and managed properly.
Love the quickness and availability along with the reports. This has greatly improved our internal processes while saving money.
Very pleased i now have all my devices in one place to review the way i need and want.
I like the ease of use and that i can slice and dice the data mutable ways.
Appears to be a good solution from what I've seen so far.
I would give this company and Mobil-X Suite a 5 out of 5. Being able to easily navigate to certain reports and request changes has saved a lot of time searching as opposed to on the vendor website.
The financial benefits were immediate and perpetual. The customer service from The Exceed Group has been and continues to be exemplary.
Excellent Customer Service, Cost Saving, Knowledgeable.
We've been able to discover how much data we are using monthly, who are our power users, and able to take that information and change our plan to save as much money as possible.
The software is easy to use and explains more than the vendor website.
Driving down exponentially growing mobile costs.
TEMNet logo
4.7
10

Technology expense management for voice, wireless & data

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.4
    Features
    4.4
    Customer support
    5.0
Pros and Cons from TEMNet users   
No pros & cons found
eXsight logo
4.3
14

Technology expense management & call accounting solutions

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.2
    Features
    4.4
    Customer support
    4.7
Pros and Cons from eXsight users   
No pros & cons found
Datagate logo
4.9
7

Telecom billing and tax compliance for MSPs

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.9
    Features
    4.9
    Customer support
    5.0
Pros and Cons from Datagate users   
No pros & cons found
Management of Things logo
4.6
7

Telecom expense management

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.3
    Features
    4.6
    Customer support
    5.0
Pros and Cons from Management of Things users   
No pros & cons found
Genuity IT Admin Suite logo
5.0
4

IT management platform for businesses of all sizes

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    4.8
Pros and Cons from Genuity IT Admin Suite users   
No pros & cons found
WidePoint logo
5.0
3

Telecom expense management solution for enterprises

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.3
    Customer support
    5.0
Pros and Cons from WidePoint users   
No pros & cons found
SAFIRANXT logo
4.5
4

Digital platform for telecom management

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.8
    Customer support
    4.5
Pros and Cons from SAFIRANXT users   
No pros & cons found
Tangoe TEM logo
3.4
12

Telecom expense management, consulting & support

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.3
    Ease of use
    3.3
    Features
    3.3
    Customer support
    3.3
Pros and Cons from Tangoe TEM users   
+11
Tangoe Software is very easy to use, excellent to help with the auditing process.
It does work very often, reports are sent out with missing, duplicated or inaccurate data. Business is confused by inconsistent information.
I have been very satisfied with the relationship and the value we have received related to the cost.
Our automated reports are still not generating monthly due to Telecom not being able to handle the amount of data. Worst of all, there is no level of urgency to remedy customer-impacting issues.
We used to love this service when we had Asentinel but service has gone down since Tangoe took over. That being said, their interface is great and the website is really easy to use.
They have made several mistakes on our accounts - from ordering wrong phones, ordering multiple phones, and even creating new accounts we didn't have line of sight to that put us into collections.
Before using Tangoe, we employed 4 employees to pay all the Telecom bills, now one person can handle all of them (excellent use of employee time.).
Responding to tickets can take a lot of time on their end. Not all of their employees seem to be trained the same and this has caused multiple mistakes on our account.
We've had cost benefits with the optimization piece of this, but the support has declined since Tangoe purchased Mobi. Feel free to call for detail.
Lack of customization in portal, lack of ability to word things in a way that makes sense to an end-user, limited capabilities for providing additional instructions.
The tool is easy to use with minimal learning curve for new employees.
Despite our issues, the account management was very responsive to the point where they could be and did make attempts to fix our issues.
We continue to meet on a regular basis to ensure we are utilizing and understanding all capabilities of the software and I recently joined the monthly and quarterly user group meetings.
When it works is provides valuable insights into company mobile spend and Usage.
Tangoe Software is very easy to use, excellent to help with the auditing process.
It does work very often, reports are sent out with missing, duplicated or inaccurate data. Business is confused by inconsistent information.
I have been very satisfied with the relationship and the value we have received related to the cost.
Our automated reports are still not generating monthly due to Telecom not being able to handle the amount of data. Worst of all, there is no level of urgency to remedy customer-impacting issues.
We used to love this service when we had Asentinel but service has gone down since Tangoe took over. That being said, their interface is great and the website is really easy to use.
They have made several mistakes on our accounts - from ordering wrong phones, ordering multiple phones, and even creating new accounts we didn't have line of sight to that put us into collections.
Before using Tangoe, we employed 4 employees to pay all the Telecom bills, now one person can handle all of them (excellent use of employee time.).
Responding to tickets can take a lot of time on their end. Not all of their employees seem to be trained the same and this has caused multiple mistakes on our account.
We've had cost benefits with the optimization piece of this, but the support has declined since Tangoe purchased Mobi. Feel free to call for detail.
Lack of customization in portal, lack of ability to word things in a way that makes sense to an end-user, limited capabilities for providing additional instructions.
The tool is easy to use with minimal learning curve for new employees.
Despite our issues, the account management was very responsive to the point where they could be and did make attempts to fix our issues.
We continue to meet on a regular basis to ensure we are utilizing and understanding all capabilities of the software and I recently joined the monthly and quarterly user group meetings.
When it works is provides valuable insights into company mobile spend and Usage.
Tangoe Software is very easy to use, excellent to help with the auditing process.
It does work very often, reports are sent out with missing, duplicated or inaccurate data. Business is confused by inconsistent information.
I have been very satisfied with the relationship and the value we have received related to the cost.
Our automated reports are still not generating monthly due to Telecom not being able to handle the amount of data. Worst of all, there is no level of urgency to remedy customer-impacting issues.
We used to love this service when we had Asentinel but service has gone down since Tangoe took over. That being said, their interface is great and the website is really easy to use.
They have made several mistakes on our accounts - from ordering wrong phones, ordering multiple phones, and even creating new accounts we didn't have line of sight to that put us into collections.
Before using Tangoe, we employed 4 employees to pay all the Telecom bills, now one person can handle all of them (excellent use of employee time.).
Responding to tickets can take a lot of time on their end. Not all of their employees seem to be trained the same and this has caused multiple mistakes on our account.
We've had cost benefits with the optimization piece of this, but the support has declined since Tangoe purchased Mobi. Feel free to call for detail.
Lack of customization in portal, lack of ability to word things in a way that makes sense to an end-user, limited capabilities for providing additional instructions.
The tool is easy to use with minimal learning curve for new employees.
Despite our issues, the account management was very responsive to the point where they could be and did make attempts to fix our issues.
We continue to meet on a regular basis to ensure we are utilizing and understanding all capabilities of the software and I recently joined the monthly and quarterly user group meetings.
When it works is provides valuable insights into company mobile spend and Usage.
Sierra Gold logo
4.5
2

Web-based telecom expense management with wireless tracking

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    0.0
    Ease of use
    4.5
    Features
    0.0
    Customer support
    5.0
Pros and Cons from Sierra Gold users   
No pros & cons found
Cisco CDR Reporting & Analytics logo
5.0
1

Complete Call Analytics Where Cisco Falls Short

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from Cisco CDR Reporting & Analytics users   
No pros & cons found
WinBill logo
5.0
1

IT and telecom expense management solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from WinBill users   
No pros & cons found
Kloudville logo
5.0
1

Enterprise Resource Planning (ERP) for SMEs

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from Kloudville users   
No pros & cons found
mytem360 logo
5.0
1

Sustainable Digital Workplace Performance

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    0.0
    Ease of use
    4.0
    Features
    0.0
    Customer support
    4.0
Pros and Cons from mytem360 users   
No pros & cons found