VirtualPBX vs RingEX

Nextiva

VoIP.ms

Vonage Business Communications

800.com

8x8 Work

charles

Compare VirtualPBX and RingEX based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Ringover

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Get Unlimited Minutes, Text Messaging, and a VoIP Device for $18/mo***** Save up to 80% off business VoIP today!

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Archiving & Retention

Audio/Video Conferencing

Auto-Dialer

Automated Attendant

Automated Responses

Automatic Call Distribution

Callback Scheduling

Call Center Integration

Call Center Management

Call Conferencing

Call Disposition

Caller ID

Caller Profiles

Call List Management

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Screening

Call Tagging

Call Tracking

Call Transcription

Call Transfer

Call Whispering

Chat/Messaging

Collaboration Tools

Communication Management

Computer Telephony Integration

Conferencing

Contact Database

Contact Management

Customizable Caller ID

Customizable Reports

Dashboard

Employee Directory

Event Triggered Actions

Fax Management

File Sharing

File Transfer

Group Messaging

Inbound Call Center

Interaction Tracking

Live Chat

Manual Dialer

Mass Texting

Mobile Access

Monitoring

Multi-Channel Communication

Multi-Language

Multi-User Collaboration

On-Demand Recording

Online Voice Transmission

Performance Management

Performance Metrics

Projections

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Reporting

Recording

Remote Access/Control

Reporting/Analytics

Reporting & Statistics

Ring Groups

Scheduled Messaging

Scheduled Recording

SIP Trunking

SMS Marketing

SMS Messaging

Softphone

Surveys & Feedback

Tagging

Text to Speech

Third-Party Integrations

Two-Way Audio & Video

Unified Communications

Video Chat

Video Conferencing

Virtual Call Center

Virtual Extensions

Virtual Voicemail

Voice Mail

Voicemail Transcription

Voice Recognition

VoIP

VoIP Connection

VirtualPBX

Web-based

Android

Windows

iPhone

Linux

iPad

Starter

Premier

I would love to see a lower cost as our number of active lines fluctuates.

General Manager

The ease of use and your staff, they are always there to help when I have questions or need to make changes.

President & CEO

No where did it state the pricing difference.   Upon several calls/emails with them it became apparent that our NEW plan was going up 300%.  

Now they have come after their long standing customers with a FORCED switch over to a NEW pricing plan scheme.  

Pricing

Ease of Use

201-500

501-1000

11-50

Self-Employed

Microsoft Teams

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Zoom Workplace

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Slack

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

So much more than a business phone. Meet the phone system of the future. Set up in minutes and never drop a call again.

Automated Routing

Calendar Management

Call Tracking Metrics

For Cloud Phone Systems

Microsoft Outlook Integration

Predictive Dialer

Presentation Streaming

Purchasing & Receiving

Role-Based Permissions

Scheduling

Screen Sharing

Single Sign On

Two Way Audio & Video

Reviews for RingEX come from a wide variety of industries, including real estate (7% of reviewers), hospital & health care (6%), and insurance (6%). The most frequent use case for RingEX cited by reviewers is business phone systems (43% of reviewers).

Users and use cases

Reviewers appreciate RingEX’s comprehensive features and integrations at a competitive price, and some users say it is affordable for startups. However, some reviewers find it expensive for larger teams and report extra charges can add up quickly.

Value for money

RingEX is a business phone systems solution offering key features such as voice mail, VoIP connection, mobile access, call transfer, call routing, and call recording, among others.

RingEX

Core

Advanced

Ultra

Sales

One thing that stand out to me about using ringEX is the ability to see the number of calls made, also the ability to disposition each call, letting me know if I didn’t get ahold of the person.

My personal experience with RingEx on my work computer is that I noticed some Lag in my calls, that was a consistent issue with ringEX on my work Computer.

Pre Litigation Legal Assistant

It allows you to have a single phone number, without having to switch between different numbers.

Sales Development Rep

We are currenly using Ringcentral to manage outbound and inbound calls along with text messages, our admin was able to setup call queues that are used for different sources of leads, we can shadow other rep calls and it now has an option for automated notes from live calls.

Presales Engineer

It looks like the video quality is only 720p whereas some of the other vendors offer 4K.

HR and Operations Analyst

The idea of just being able to have a secondary phone on your computer versus a physical phone is so helpful!

VP Operations

stars because the system needs to integrate a global address feature that can be populated by admins without uploading archaic lists of external contacts (which is very difficult and not intuitive).  

Partner

I like that the system includes texting because many of our clients prefer text to email so we can still use the business line for text communication with these clients.

Office Manager

The sales team will reach out to you numerous times any time you ask about a change at all to your account.

The mobile app remains reliably active with no missed calls or notifications

Administrator

I travel a lot so not needing to lug around a phone is great. And when I am on the go I never miss a call.

Chief Operations Officer

Ring Central is a helpful phone system for our business to manage leads and staff

The price is great and we are able to add new numbers for a very small price.

Owner

The pricing structure also allow us to get a great value for our business phones.

It's fast, simple, and helps you stay connected in many ways.

Brokerage Operations Associate

We use RingEX and Ring Central for all of our phone calls and meetings with customers.

Improving the call transcription process would significantly enhance our record-keeping and customer communication.

Also the ability to configure the application's user interface remotely for each user would also be great.

Manager

IT Manager

cost and lack of web based support when porting into RC

Recruitment Manager

One of the greatest perks is that you can use a single number to make calls worldwide, or even obtain a new number to expand your business across different countries like the USA, UK, and more, all from comfort.

IT Administrator

Auto call recording, the phone app for desktop and mobile as well as being able to see in real time call status of colleagues is a key to this program.  

The versatility of RingCentral is unmatched — I can effortlessly send bulk texts, schedule meetings, and make calls all in one place. Plus, what really sets it apart is its ability to verify if the numbers I'm texting are accurate.

Unrestricted complimentary calls within the United States and Canada, Text transcription of voicemail messages, Global telephone communication, as well as Conferencing facilities.

I am very pleased with the VOIP service RingEx provides my small business.

Business development representatives

The app is easy to download and connects all the apps

Further to this, it is not possible to test a 'what-if' after you are done programming (for example what-if a call comes in on X and they do Y where does the call get routed) leaving you to deploy into production and potentially cause downtime or issues.

Project Manager 

The dashboard, in general, has been of great use to us in the conduct of our day-to-day business. Because of this added bonus, we have been able to get rid of all of our desk phones, which has freed up additional space on our workstations.

VirtualPBX vs RingEX Comparison (2026)

VirtualPBX

RingEX

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives