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VirtualPBX Logo

Trusted VoIP for any office, anywhere.

Table of Contents

VirtualPBX - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

VirtualPBX overview

What is VirtualPBX?

At VirtualPBX, we provide tailored communication solutions for businesses like yours. Our small business phone plans offer flexibility and scalability, with customizable voice, texting, and integration features. Enhance customer service with our contact center solutions, including call queuing and advanced reporting. We're committed to optimizing communication, improving service, and boosting productivity for businesses like yours.

Key benefits of using VirtualPBX

- Integrates with 3000+ Business Apps
- Includes 40+ Advanced Features
- US-Based Support
- 99.999% Uptime Guarantee
- Plans Starting at $18/mo

Starting price

9per user /
per month

Alternatives

with better value for money

VirtualPBX’s user interface

Ease of use rating:

VirtualPBX pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(5)
5(30)

What do users say about VirtualPBX?

I would love to see a lower cost as our number of active lines fluctuates.

Select to learn more


Who uses VirtualPBX?

Based on 36 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Real Estate
Health, Wellness and Fitness
Information Technology and Services
Apparel & Fashion
Others

Use cases

Business Phone Systems
Automatic Call Distribution Systems
VoIP
Auto Attendant
Call Center

VirtualPBX's key features

Most critical features, based on insights from VirtualPBX users:

Voice mail
Mobile access
Call routing
Call center management
Call logging
Chat/Messaging

All VirtualPBX features

Features rating:

Softphone
Contact management
Conferencing
Live chat
Caller id
Archiving & retention
Online voice transmission
On-Demand recording
Call recording
Communication management
Call transfer
Activity tracking
Activity dashboard
Computer telephony integration
Third-Party integrations
Remote access/control
Recording
Real-Time reporting
VoIP connection
Real-Time monitoring
Real-Time data
Real-Time analytics
Queue management
Projections
Performance management
PBX
Multi-User collaboration
Multi-Language
Multi-Channel communication
Monitoring
VoIP
Voicemail transcription
Voice recognition
Virtual voicemail
Virtual Extensions
Virtual Call Center
Video conferencing
Video chat
Unified communications
Two-Way audio & video
Text to speech
Tagging
Surveys & feedback
SMS messaging
SMS marketing
SIP trunking
Scheduled recording
Scheduled messaging
Ring Groups
Reporting/Analytics
Reporting & statistics
Call transcription
Call tracking
Call tagging
Call screening
Call reporting
Call queues
Call monitoring
Call list management
Call disposition
Call conferencing
Call center integration
Automatic call distribution
Automated responses
Automated attendant
Auto-Dialer
Audio/Video conferencing
API
Alerts/Notifications
Alerts/Escalation
Access controls/permissions
Mass texting
Manual dialer
IVR
Interaction tracking
Inbound call center
Group messaging
File transfer
File sharing
Fax Management
Event triggered actions
Employee directory
Dashboard
Customizable reports
Customizable Caller ID
CRM
Contact database
Collaboration tools
Caller profiles
Callback scheduling
Call whispering

VirtualPBX alternatives

VirtualPBX logo

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9

/user

Per month

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Free version
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Features
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VirtualPBX pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

9

/user

Per month

Features included:

  • Unlimited Local Minutes in the US, Canada, & Mexico
  • Free Local Number (per user)
  • Call Forwarding

Pro

17

/user

Per month

Features included:

  • Send and Receive Text Messages
  • Call Recording
  • Zapier and Webhooks Integration
  • VoIP Device Included

Premier

28

/user

Per month

Features included:

  • White Glove Configuration
  • Priority Support
  • Up to 20 Auto Attendants
  • Real-Time Dashboards
  • Microsoft Teams & API Integration

User opinions about VirtualPBX price and value

Value for money rating:

To see what individual users think of VirtualPBX's price and value, check out the review snippets below.

“So far, our experience has been great. The transition to VOIP from landline phones happened seamlessly and we had great service getting setup.”
JV

Joshua V.

Plumbing Manager

“I love how easy it is to send and receive faxes and I’m extremely impressed with customer support.”
SC

Susan C.

CEO

VirtualPBX support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base

Training options

Documentation
Live Online
Videos
Webinars

VirtualPBX FAQs

Q. Who are the typical users of VirtualPBX?

VirtualPBX has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does VirtualPBX support?

VirtualPBX supports the following languages:
English, Spanish


Q. Does VirtualPBX support mobile devices?

VirtualPBX supports the following devices:
Android, iPad, iPhone


Q. Does VirtualPBX offer an API?

Yes, VirtualPBX has an API available for use.


Q. What level of support does VirtualPBX offer?

VirtualPBX offers the following support options:
Chat, Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base

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