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VirtualPBX

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Trusted VoIP for any office, anywhere.

(9)

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VirtualPBX Pricing, Features, Reviews and Alternatives

VirtualPBX FAQs

Q. What type of pricing plans does VirtualPBX offer?

VirtualPBX has the following pricing plans:
Starting from: $9.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of VirtualPBX?

VirtualPBX has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does VirtualPBX support?

VirtualPBX supports the following languages:
English, Spanish


Q. Does VirtualPBX support mobile devices?

VirtualPBX supports the following devices:
Android, iPad, iPhone


Q. Does VirtualPBX offer an API?

Yes, VirtualPBX has an API available for use.


Q. What other apps does VirtualPBX integrate with?

VirtualPBX integrates with the following applications:
Dropbox Business, Zapier, Gmail, Trello, Microsoft Teams, Freshdesk, Slack, Clio, Google Calendar, Asana, Salesforce Platform, HubSpot CRM, Google Sheets, Shopify


Q. What level of support does VirtualPBX offer?

VirtualPBX offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base

VirtualPBX product overview

Price starts from

9

/user

Per month

What is VirtualPBX?

At VirtualPBX, we provide tailored communication solutions for businesses like yours. Our small business phone plans offer flexibility and scalability, with customizable voice, texting, and integration features. Enhance customer service with our contact center solutions, including call queuing and advanced reporting. Transition from costly Pots lines seamlessly with our Airdial Pots replacement. We're committed to optimizing communication, improving service, and boosting productivity for businesses like yours.

Key benefits of using VirtualPBX

- Integrates with 3000+ Business Apps
- Includes 40+ Advanced Features
- 24/7 US-Based Support
- 99.999% Uptime Guarantee
- Plans Starting at $9/mo

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base

Training options

Documentation
Live Online
Videos
Webinars

Not sure about VirtualPBX? Compare it with a popular alternative

Starting from

9

/user

Per month

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Starting from

15.95

/user

Per month

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Free trial
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Ease of use
Value for money
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Why am I seeing this?

VirtualPBX pricing information

Value for money

4.5

/5

30

Starting from

9

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

VirtualPBX features

Functionality

4.6

/5

30

Total features

63

13 categories

Most valued features by users

Third-Party Integrations
Reporting/Analytics
Alerts/Notifications
Activity Dashboard
Chat/Messaging
Contact Management
Mobile Access
Call Recording

Functionality contenders

VirtualPBX users reviews

Overall Rating

4.7

/5

30

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.26/10
Rating distribution

5

4

3

2

1

24

4

1

0

1

Pros
I love how easy it is to send and receive faxes and I’m extremely impressed with customer support.
It has been a great experience working with our phone system through VirtualPBX. We have always had our questions answered quickly and thoroughly and feel comfortable with the product.
Tech support has been very responsive. Received an email from customer service/support to arrange a tutorial if I needed help setting up the system - very helpful to make sure I set it up correctly.
Cons
She tagged the problem, hunted down the right solution and now i get no more calls from one of the biggest scammers in US and no more robo calls.i can actually sleep at night.
Only problem I had was the switch over from old software to new software, I had a problem with calls no longer being forwarded but it was quickly resolved.
I'm finding it difficult to identify something I don't like about the software.

Overall rating contenders

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Christopher W.

Internet, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A simple way to get a professional phone system for your business

Reviewed 5 years ago
Pros

We have been VirtualPBX customers for years. When our small business outgrew something like Google Voice, we needed something that had robust calling features that matched our business model. We also needed something modern, and VirtualPBX hit the right price point for us. We are a web development company of about half a dozen people, who each need their own extension and routing rules, forwarding to their cell phone, and SIP softphone capability since we're frequently on the move. VirtualPBX provides all these "level up" advanced features of a traditional PBX or in-house system, without all the overhead or tech know-how. Their concierge service translated all our requirements into the configuration and setup, trained us, and then we were off and running.

Cons

The new "Dash" experience is modern and makes mostly intuitive sense, but isn't perfect. But online chat is very responsive to help you get through any issues you have, and it's right there, which I love. Less so with the software, but I wish the SIP licenses weren't an add-on cost.

JS
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Jeff S.

Entertainment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

THE SUPPORT STAFFS WERE RELENTLESS

Reviewed 5 years ago

AMAZINGLY WONDERFUL- I believe, she has a sixth sense on support. she tagged the problem, hunted down the right solution and now i get no more calls from one of the biggest scammers in US and no more robo calls.i can actually sleep at night. Other support staff has a personal touch and applies first aid along the way while working on support problems. True front line phone warriors.

Pros

sometimes technical problems can be overwhelming, however i found them to not only offer refreshing approach to problem solving support but also incredibly professional patient and just never ever gave up on getting my problem resolved. AND IT WAS A BIG ONE.

Cons

there was absolutely nothing i did not like.

Vendor response

Thanks for this great review! It made our day! We are very lucky to have such an exceptional support and services staff. If you have any further feedback or questions for our team please reach out to support@virtualpbx.com.

MW
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Monique W.

Alternative Medicine, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Love our phone system

Reviewed a month ago

It has been a great experience working with our phone system through VirtualPBX. We have always had our questions answered quickly and thoroughly and feel comfortable with the product.

Pros

The ease of use and your staff, they are always there to help when I have questions or need to make changes.

Cons

There is no least about this service, it has always performed well

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Steve H.

Real Estate, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Support was not up to todays norms.

Reviewed 4 months ago

Wasted about three weeks trying to get my SMS account set up. They have not clue what they were doing and would do nothing to help me.

Pros

Nothing, could not get help with problems I was having from any department, all were just passing the buck.

Cons

Support from their onboarding department.

Vendor response

Hello Steve, we understand your frustration with not having your texting campaign approved by the FCC. Although our team did our best to guide you through the process, unfortunately, your denied registration was based on criteria set by the FCC.

CR
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Carlos R.

Insurance, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Sole Practitioner

Reviewed a month ago

I enjoy the convenience. As long as I have my cell and my laptop, I have my office.

Pros

No infrastructure needed. I enjoy the convenience. As long as I have my cell and my laptop, I have my office.

Cons

I do not have any complaints about the service.

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