VirtualPBX vs Ringover

RingEX

VoIP.ms

Aircall

800.com

RingCX

charles

Compare VirtualPBX and Ringover based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Ringover

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

Nextiva

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Get Unlimited Minutes, Text Messaging, and a VoIP Device for $18/mo***** Save up to 80% off business VoIP today!

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Archiving & Retention

Audio/Video Conferencing

Auto-Dialer

Automated Attendant

Automated Responses

Automatic Call Distribution

Callback Scheduling

Call Center Integration

Call Center Management

Call Conferencing

Call Disposition

Caller ID

Caller Profiles

Call List Management

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Screening

Call Tagging

Call Tracking

Call Transcription

Call Transfer

Call Whispering

Chat/Messaging

Collaboration Tools

Communication Management

Computer Telephony Integration

Conferencing

Contact Database

Contact Management

Customizable Caller ID

Customizable Reports

Dashboard

Employee Directory

Event Triggered Actions

Fax Management

File Sharing

File Transfer

Group Messaging

Inbound Call Center

Interaction Tracking

Live Chat

Manual Dialer

Mass Texting

Mobile Access

Monitoring

Multi-Channel Communication

Multi-Language

Multi-User Collaboration

On-Demand Recording

Online Voice Transmission

Performance Management

Performance Metrics

Projections

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Reporting

Recording

Remote Access/Control

Reporting/Analytics

Reporting & Statistics

Ring Groups

Scheduled Messaging

Scheduled Recording

SIP Trunking

SMS Marketing

SMS Messaging

Softphone

Surveys & Feedback

Tagging

Text to Speech

Third-Party Integrations

Two-Way Audio & Video

Unified Communications

Video Chat

Video Conferencing

Virtual Call Center

Virtual Extensions

Virtual Voicemail

Voice Mail

Voicemail Transcription

Voice Recognition

VoIP

VoIP Connection

VirtualPBX

Web-based

Android

Windows

iPhone

Linux

iPad

Starter

Premier

I would love to see a lower cost as our number of active lines fluctuates.

General Manager

The ease of use and your staff, they are always there to help when I have questions or need to make changes.

President & CEO

No where did it state the pricing difference.   Upon several calls/emails with them it became apparent that our NEW plan was going up 300%.  

Now they have come after their long standing customers with a FORCED switch over to a NEW pricing plan scheme.  

Pricing

Ease of Use

201-500

501-1000

11-50

Self-Employed

Convoso

Convoso is a software uses advanced conversational AI to automate customer interactions for call centers. It understands complex inputs and customer intent, responding naturally in voice and text while handling tasks like scheduling callbacks, sending reminders, and qualifying leads. Unlike basic IVR systems, it engages in conversations, improving sales cycle efficiency and freeing human agents for more productive work.

DialedIn CCaaS

DialedIn is a scalable, easy-to-use CCaaS solution for any inbound, outbound or blended call center with at least five seats. They improve efficiency, optimize operations, and boost service with advanced dialing options, intelligent call routing, seamless CRM integration and real-time analytics.

LiveAgent

CyberSentriq unites TitanHQ and Redstor to deliver AI‑driven cybersecurity and data protection for 3,000+ MSPs and 150k SMBs worldwide

Agent Interface

Automated Routing

Automatic Outbound Dialer

Blended Call Center

Call Scheduling

Campaign Management

Customer History

Electronic Faxes

Electronic Signature

Employee Activity Monitoring

For Cloud Phone Systems

Integrations Management

List Management

Meeting Management

Outbound Call Center

Phone Key Input

Power Dialer

Pre-recorded Messages

Quality Management

Real-Time Notifications

Real-Time Updates

Remote Support

Role-Based Permissions

Screen Sharing

Sentiment Analysis

Single Sign On

Social Media Integration

Reviewers indicate that Ringover provides good value for money, and they appreciate its affordable pricing and flexible plans. Some users say costs rise for small businesses or extra options, and they report limited regional coverage.

Value for money

The Ringover integration most frequently cited by reviewers is HubSpot CRM, a CRM product rated 4.2 out of 5 for its integration with Ringover.

Integrations

Reviews for Ringover come from a wide variety of industries, including insurance (11% of reviewers), computer software (7%), and marketing and advertising (7%). The most frequent use case for Ringover cited by reviewers is telephony (44% of reviewers).

Smart

Power

 Advanced

Founder

The ability to review call transcripts—rather than trawling through recordings—is a real productivity boost, and the call bar helpfully flags when a number falls outside our tariff.

A strong, easy-to-operate cloud telephony platform for SMB and mid-market sales/support teams, with clean apps, quick setup, solid CRM integrations, and broad number/SMS coverage.

Director

Thanks to the integration with Odoo CRM we are able to sync and contact our client directly from Odoo CRM in addition to accessing call recordings and more.

The integration with CRM tools and the ability to track call performance with detailed analytics made our team’s communication more efficient.

Sales Director

The omnichannel module works well overall, though the integration with Meta channels could be further improved to make setup and synchronization even smoother.

Ventas

It was a good experience overall, especially the integration with Pipedrive CRM, which made calling, tracking, and managing leads much easier and more efficient.

The commercial offering was much better than the other com [sensitive content hidden] who are offering a similar package but also the technology is very good both of the mobile and desktop perspective and also the accuracy of information loaded up into a CRM is very very accurate.

It allowed me to make calls quicker and that was beneficial to my work + it integrated with hubspot.

It is a reliable and easy-to-use platform that simplifies business communications across multiple channels.

The platform is quick to set up, offers reliable call quality, and brings multiple channels together in a single interface.

Customer Experience Manager

The platform is user-friendly, reliable, and offers the flexibility our customer service team needs to perform at its best.

Gérant

Sometimes the phone quality is not goog but i has been investigated over it comes from wifi or 4G connection.

Lastly, it integrates with my CRM perfectly, enabling me to click-to-dial contacts on the platform without having to type the numbers out.

It was not really well optimized and it kinda made the crm really messy and that frustrated me the most.

Technology and Digital Product Manager

Some integrations can be limited, and occasionally there are minor glitches with the mobile app notifications.

Co-founder

Some additional customization options for the interface and dashboard would be helpful, but overall there is nothing major to complain about as the service works very well.

Company Director

It’s a solid VoIP platform that delivers on functionality and reliability, particularly for customer-facing teams.

Co-Founder

A strong all-in-one communication solution for businesses looking to improve client interaction and team collaboration.

The CRM integration saves us a lot of manual work and makes our daily communication much more efficient.

Managing Partner

Also sometimes it starts playing back old calls and I need to shut the application down and restart it.