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Google Voice vs Vonage Business Communications Comparison (2026)

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Good recommendations?

Google Voice

Vonage Business Communications

Overview

Google Voice is a <b>phone system</b> and <b>call management</b> software that integrates with your Gmail account and allows you to send voicemails to landlines, mobile and electronic numbers at a click. Google Voice is low cost and converts SMS to email as well as call logging and call screening.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

19.99

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

727

471

199

Value for money

Ease of use

Features

Customer support

79%

would recommend this app

4.0

321

144

Value for money

Ease of use

Features

Customer support

60%

would recommend this app

Pros

“Being able to check messages, make calls, and access voicemail from different devices gives it a level of flexibility that I appreciate.”

Rashad G.

Geomechanicist

“google voice also allows you to get verification texts as well as regular texts and sms messages.”

Marcus B.

owner

“Google Voice, through their HIPAA compliant option, provides a simple, low cost option for a secure voicemail/phone service.”

Shea G.

Counselor

Pros

“Pricing is a little steep and sometimes calls aren’t known about until you have a voicemail email alert.”

Whitney L.

Business Owner

“The user interface is very nice, and the messaging system it has helps a lot with text messages.”

Daniel J.

Sales Development Manager

“Now, as of 4 days ago, outgoing sms is working but incoming isn't which is obviously the vital communication.”

Byron M.

owner

Cons

“You have to open up contacts to change contact information, you can't just change it in google voice, so if you mistype something, it's stuck like that only if you open contacts.”

Stefan V.

Psychotherapist

“Google Voice seemed to lack some background options that other similar VoIP services have.”

Paul K.

President

“Also, links sometimes don't get sent.”

Stefan V.

Psychotherapist

Cons

“Incoming calls account for over 95% of our revenue, yet we cannot receive them — all inbound calls automatically go to voicemail and never ring into the office.”

DONALD F.

AGENCY PRODUCER

“Overall it has been shaky, the sms messaging being down is a bad deal, as I use texts as 99% of my communication to my student, so I am forced to use another app for SMS and Vonage for calls.”

Mellissa C.

Instructor II

“The admin interface can feel a bit clunky at times, especially when you’re trying to make more advanced changes to call routing or voicemail settings.”

Isaac D.

Load Management Supervisor