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Vonage Business Communications vs Ringover Comparison (2026)

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Vonage Business Communications logo

Vonage Business Communications

Ringover logo

Ringover

Overview

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

19.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

321

5

4

3

2

1

144

93

56

10

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
60%
would recommend this app

4.7

892

5

4

3

2

1

707

147

17

5

16

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

“Pricing is a little steep and sometimes calls aren’t known about until you have a voicemail email alert.”
WL

Whitney L.

Business Owner

“The user interface is very nice, and the messaging system it has helps a lot with text messages.”
DJ

Daniel J.

Sales Development Manager

“Now, as of 4 days ago, outgoing sms is working but incoming isn't which is obviously the vital communication.”
BM

Byron M.

owner

Pros

“Another noteworthy point is the amount of resources available on their website: guides, documentation, and very clear help material for configuring and taking advantage of all the platform's features.”
JS

Jose S.

CCO

“Ringover also provides a lot of documentation and learning resources on their website, which makes the learning curve quite manageable for new users.”
JS

Jose S.

CCO

“The ability to review call transcripts—rather than trawling through recordings—is a real productivity boost, and the call bar helpfully flags when a number falls outside our tariff.”
NV

Nicholas V.

Founder

Cons

“Incoming calls account for over 95% of our revenue, yet we cannot receive them — all inbound calls automatically go to voicemail and never ring into the office.”
DF

DONALD F.

AGENCY PRODUCER

“Overall it has been shaky, the sms messaging being down is a bad deal, as I use texts as 99% of my communication to my student, so I am forced to use another app for SMS and Vonage for calls.”
MC

Mellissa C.

Instructor II

“The admin interface can feel a bit clunky at times, especially when you’re trying to make more advanced changes to call routing or voicemail settings.”
ID

Isaac D.

Load Management Supervisor

Cons

“It was not really well optimized and it kinda made the crm really messy and that frustrated me the most.”
Verified reviewer profile picture

Eric N.

BDR

“Some integrations can be limited, and occasionally there are minor glitches with the mobile app notifications.”
JR

Juan R.

Technology and Digital Product Manager

“Also sometimes it starts playing back old calls and I need to shut the application down and restart it.”
NB

Nikolai B.

Managing Partner

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features40
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Notifications
  • Archiving & Retention
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • CRM & Sales Stack Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer History
  • Customizable Reports
  • Dashboard
  • Electronic Faxes
  • Electronic Signature
  • Embedded AI
  • Employee Activity Monitoring
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • For Cloud Phone Systems
  • For Sales Teams/Organizations
  • Group Messaging
  • Human-in-the-loop (HITL)
  • IVR
  • Inbound Call Center
  • Integrations Management
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Multi-User Collaboration
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Phone Key Input
  • Power Dialer
  • Pre-recorded Messages
  • Presentation Streaming
  • Private Chat
  • Prospecting Tools
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue-Native Data Model
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Sales Task Automation & Forecasting
  • Scheduled Recording
  • Screen Sharing
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Softphone
  • Tagging
  • Text to Speech
  • Third-Party Integrations
  • Two Way Audio & Video
  • Unified Communications
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workforce Management
  • Total features120
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Notifications
  • Archiving & Retention
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • CRM & Sales Stack Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer History
  • Customizable Reports
  • Dashboard
  • Electronic Faxes
  • Electronic Signature
  • Embedded AI
  • Employee Activity Monitoring
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • For Cloud Phone Systems
  • For Sales Teams/Organizations
  • Group Messaging
  • Human-in-the-loop (HITL)
  • IVR
  • Inbound Call Center
  • Integrations Management
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Multi-User Collaboration
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Phone Key Input
  • Power Dialer
  • Pre-recorded Messages
  • Presentation Streaming
  • Private Chat
  • Prospecting Tools
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue-Native Data Model
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Sales Task Automation & Forecasting
  • Scheduled Recording
  • Screen Sharing
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Softphone
  • Tagging
  • Text to Speech
  • Third-Party Integrations
  • Two Way Audio & Video
  • Unified Communications
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workforce Management

Integrations

  • Total integrations5
  • Access Vincere Evo
  • ActiveCampaign
  • Amazon S3
  • Axonaut
  • Bullhorn
  • Crisp
  • Deskpro
  • DigitalOcean
  • Efficy CRM
  • Freshdesk
  • Freshsales
  • Google Contacts
  • Google Meet
  • Google Workspace
  • Gorgias
  • HubSpot CRM
  • IBM Cloud
  • Jira
  • Method CRM
  • Microsoft Azure
  • Microsoft Outlook
  • Minio
  • Modjo
  • OVHcloud
  • Okta
  • OutreachCRM
  • Pipedrive
  • QuickBooks Online Advanced
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Salesloft
  • Scaleway
  • Sellsy
  • Slack
  • SwiftAssess
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoom Events and Webinars
  • monday AI Work Platform
  • noCRM
  • Total integrations37
  • Access Vincere Evo
  • ActiveCampaign
  • Amazon S3
  • Axonaut
  • Bullhorn
  • Crisp
  • Deskpro
  • DigitalOcean
  • Efficy CRM
  • Freshdesk
  • Freshsales
  • Google Contacts
  • Google Meet
  • Google Workspace
  • Gorgias
  • HubSpot CRM
  • IBM Cloud
  • Jira
  • Method CRM
  • Microsoft Azure
  • Microsoft Outlook
  • Minio
  • Modjo
  • OVHcloud
  • Okta
  • OutreachCRM
  • Pipedrive
  • QuickBooks Online Advanced
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Salesloft
  • Scaleway
  • Sellsy
  • Slack
  • SwiftAssess
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoom Events and Webinars
  • monday AI Work Platform
  • noCRM

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