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Google Voice vs Zoom Phone Comparison (2026)

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Google Voice

Zoom Phone

Overview

Google Voice is a <b>phone system</b> and <b>call management</b> software that integrates with your Gmail account and allows you to send voicemails to landlines, mobile and electronic numbers at a click. Google Voice is low cost and converts SMS to email as well as call logging and call screening.

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

727

471

199

Value for money

Ease of use

Features

Customer support

79%

would recommend this app

4.5

246

157

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

Pros

“Being able to check messages, make calls, and access voicemail from different devices gives it a level of flexibility that I appreciate.”

Rashad G.

Geomechanicist

“google voice also allows you to get verification texts as well as regular texts and sms messages.”

Marcus B.

owner

“Google Voice, through their HIPAA compliant option, provides a simple, low cost option for a secure voicemail/phone service.”

Shea G.

Counselor

Pros

“Call quality is consistently strong, and features such as call queues, auto attendants, call recording, and voicemail transcription help improve efficiency in a busy customer service environment.”

Nigel D.

CCO

“The integration with other Zoom products creates a seamless communication experience, helping improve productivity while maintaining a professional standard of customer service.”

Nigel D.

CCO

“It provides a reliable cloud-based telephony solution that supports both internal collaboration and customer communications.”

Nigel D.

CCO

Cons

“You have to open up contacts to change contact information, you can't just change it in google voice, so if you mistype something, it's stuck like that only if you open contacts.”