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Microsoft Teams vs Zoom Phone Comparison (2026)

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Zoom Workplace

4.6

Google Workspace

4.7

Google Meet

4.5

Good recommendations?

Microsoft Teams

Zoom Phone

Overview

Cloud-based collaboration platform unifying chat, video meetings, calling, and file sharing for teams of all sizes.

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

11.1K

6.5K

3.5K

866

156

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

4.5

246

157

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

Pros

“The video conferencing functionality is reliable and includes useful features such as screen sharing, meeting recordings, live captions, and background effects.”

Ashley G.

HR Manager

“Its tight connection with Microsoft 365 makes collaboration feel natural — documents open instantly, multiple people can edit at once, and everything stays synced across Outlook, OneDrive, and SharePoint.”

Keely F.

Patient Care Coordinator

“The chat, video meeting, and file-sharing features work smoothly, and the integration with Word, Excel, PowerPoint, SharePoint, and other Microsoft tools saves a lot of time.”

Sven S.

Prokurist

Pros

“There was a tiny learning curve when compared to Zoom Video Calls however it was nothing the documentation couldn't help with.”

Sebastian C.

Information Technology Intern

“Since last year, I've been using Zoom for both work meetings and online classes, and I really enjoy how it doesn't take up a lot of phone storage and allows you to utilise it from anywhere.”

Amar B.

Customer Support

“My communications are now safe, secure and effective with Zoom Phone because it supports inbound and outbound calling through the public switched telephone network.”

Ascah M.

Content Writer

Cons

When I have set up Teams meetings via teams (instead of via Outlook) there is a glitch that occurs - the meeting reminder that I set automatically changes to “no reminder” after I create the meeting so meeting attendees do not receive a 15 reminder before the meeting starts.

Kari J.

Internal Auditor

“Teams can be hard to navigate around to find niche settings or features, including uploaded files - without a preview feature, or a decent filter, it can be easy to lose track of spreadsheets, documents, and images. When there is a lot of communication going on, it can get messy.”

Maria P.

Accessories Designer

“In some cases, too many clicks are required to get to what I need; for example, getting to chats and files. When you are also working in multiple teams it can be quite overwhelming with the notifications, and it would be nice to have more control to lend what is most important.”

Luis V.

Account Executive

Cons

“Sometimes it takes a little bit to load especially if you don’t have it preset up prior to starting.”

Andrena T.

Administration

“The mobile app keeps asking me to turn on location services, which I don't want to do because it drains the battery on my phone.”