Vonage Business Communications vs Ringover

RingEX

Twilio

Aircall

CloudTalk

RingCX

sipgate

Compare Vonage Business Communications and Ringover based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

Automatic Call Distribution

Call Center Management

Call Conferencing

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Scripting

Call Transfer

Caller ID

Chat/Messaging

Collaboration Tools

Computer Telephony Integration

Conferencing

Contact Management

Dashboard

File Sharing

Mobile Access

Monitoring

Multi-Channel Communication

Multi-User Collaboration

On-Demand Recording

Online Voice Transmission

Presentation Streaming

Private Chat

Queue Management

Real-Time Chat

Recording

Reporting/Analytics

Screen Sharing

SIP Trunking

Unified Communications

User Profiles

Video Conferencing

Voice Mail

VoIP

VoIP Connection

Vonage Business Communications

Web-based

Windows

Owner

This company is just so horrible to deal  with. Will ruin your day if you have to interact with Vonage Business Support, again only by CHAT from untrained techs.

It has several useful features that work great for your business needs. Compared to other similar software out there, Vonage is way more reliable for your communication needs.

Writer

We needed a business phone for our remote office and this system worked perfectly. Thank you for a low-cost, quality solution.

Marketing manager

Overall experience is good as the matter of fact we keep using this service. I still recommend using Vonage as it is very helpful for remote business management.

Office Manager

Our overall experience has been great. This is our second year using the Vonage business package and we are very happy.

Poor call quality,  Terrible Customer Service and cancellation policy deception.

Paralegal

I like that there is an app for smartphones. Nice to switch to and from mobile to office phone.

Advanced Systems Engineer

Integration capabilities and the mobile app make it a valuable asset for businesses seeking a comprehensive communication platform.

Software Tester

It helps in the rapid development of a certain type of app, like VoIP, so you don't have to re-invent the wheel and spend a lot of valuable development time.

Project Manager

RC was easy to navigate, so Vonage is taking some time to learn, but the transition was easy and the features I've been able to use already have been spotless.

Manager

Overall, VBS has great customer service and a product that makes any business, big or small, more productive.

LCPC

Their software can have conflicts and compatibility issues depending on the browser. A. Their software TokBox appears to work only with Chrome.

Sometimes we get updated info on Vonage in a delay (like missing calls and late notifications) and we might miss potential clients. Text messages can't accept images and it is a huge shortage.

Senior Operations Executive

I have only recently used Vonage to help to transfer our phone system from office to work from home and it was very easy to set up and very quick.

QPP representative

It's easy to communicate with people within the organization. It is pretty easy to use and has many functionalities including creating meetings.

Dispatcher

Could get very slow, with echoes in the background, also do not get notifications for missed calls or texts.

Consultant

I like how the App is in sync with my desk phone, cell phone, and laptop. So far, it is easy to use.

Sr. Manager, Network Operations

Her reply was to ignore that completely and offer us a miniscule refund.

Vonage Business Communications screenshot: Vonage Business user console lets users keep track of recent calls

Vonage Business Communications screenshot: Customizable voicemail greetings gives a personal experience

Vonage Business Communications screenshot: Vonage Business call summary can be exported, emailed or printed

Vonage Business Communications screenshot: Vonage Business PBX (Private Branch Exchange) summary allows administrators to keep track of and edit feature plans

Vonage Business Communications screenshot: Call History plugin for Vonage Business

Vonage Business Communications screenshot: Vonage Business supports Google search and Bing search plugins

Vonage Business Communications screenshot: Salesforce Plugin for Vonage Business

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented.

CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction and sales numbers. Integrate CloudTalk with existing tools, buy phone numbers from 140+ countries, use 70+ advanced features and monitor team performance in real-time.

sipgate team provides a complete business VoIP telephone system for Germany and the UK with telephony, fax, SMS, voicemail and invoicing features

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Agent Interface

Alerts/Notifications

Archiving & Retention

Audio/Video Conferencing

Auto-Dialer

Automated Attendant

Automated Routing

Automatic Outbound Dialer

Blended Call Center

Call Disposition

Call List Management

Call Queues

Call Reporting

Call Scheduling

Call Tagging

Call Tracking

Call Transcription

Call Whispering

Caller Profiles

Campaign Management

Communication Management

Contact Database

Customer History

Customizable Reports

Electronic Faxes

Electronic Signature

Employee Activity Monitoring

Employee Directory

Event Triggered Actions

Fax Management

For Cloud Phone Systems

Group Messaging

Inbound Call Center

Integrations Management

List Management

Live Chat

Manual Dialer

Meeting Management

Multi-Language

Outbound Call Center

Phone Key Input

Power Dialer

Pre-recorded Messages

Quality Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Remote Access/Control

Remote Support

Reporting & Statistics

Ring Groups

Role-Based Permissions

Scheduled Recording

Sentiment Analysis

Single Sign On

SMS Marketing

SMS Messaging

Social Media Integration

Softphone

Tagging

Text to Speech

Third-Party Integrations

Ringover

Android

iPad

iPhone

Director

Ringover is easy to use, integrates well with our CRM, and has excellent support. The call quality is consistently good, and we see real value — Empower is next on our list.

Data analyst

I can proudly say that my user experience is very successful. I keep a good opinion of this solution.

Regional Sales Manager

Great, easy to use, easy to start and also learning curve is the fastest. There are some features that I still haven't tried and I would love to try them in a couple of days.

Gérante

For now, the solution for me. Thank you to Ringover for listening to me and providing a solution.

My experience with Ringover was smooth, the onboarding was seamless, and the product was intuitive and easy to use. I like how it works and how it looks.

Co-founder

Very easy to set up, with excellent call quality. The CRM integration saves us a lot of manual work and makes our daily communication much more efficient.

International Recruitment Consultant

An amazing experience, perfect response time and problem solve time from customer service.

Good onboarding and very effective phone connection.

Or maybe you do, because that is what you understand from your website. Regardless, all your follow ups literally ignored my replies.

Using this software having fantastic exprince.

Landline and mobile calls for most countries are done at no extra cost per minute. The support is good and the staff is responsive.

Thanks to the integration with Odoo CRM we are able to sync and contact our client directly from Odoo CRM in addition to accessing call recordings and more. Customer support was also always helpful.

Scaffolder

It was very easy very helpful and the workers are easy to talk to helped me threw things I didn’t u derstand.

Administration

Once we signed up everything was wrong, from connections, to SMS, to billing.

Sales Representative

Sometimes it occurs some errors on recognising the devices i use has headphones.

Founder

The ability to review call transcripts—rather than trawling through recordings—is a real productivity boost, and the call bar helpfully flags when a number falls outside our tariff.

The ease of use and the way it integrates with my CRM.

Vonage Business Communications vs Ringover Comparison (2026)

Vonage Business Communications

Ringover

Overview

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Pricing

User reviews

Key features

Integrations

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