Vonage Business Communications vs Wildix

Microsoft Teams

RingEX

Twilio

RingCX

STARFACE

Compare Vonage Business Communications and Wildix based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

Automatic Call Distribution

Call Center Management

Call Conferencing

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Scripting

Call Transfer

Caller ID

Chat/Messaging

Collaboration Tools

Computer Telephony Integration

Conferencing

Contact Management

Dashboard

File Sharing

Mobile Access

Monitoring

Multi-Channel Communication

Multi-User Collaboration

On-Demand Recording

Online Voice Transmission

Presentation Streaming

Private Chat

Queue Management

Real-Time Chat

Recording

Reporting/Analytics

Screen Sharing

SIP Trunking

Unified Communications

User Profiles

Video Conferencing

Voice Mail

VoIP

VoIP Connection

Vonage Business Communications

Web-based

Windows

Owner

This company is just so horrible to deal  with. Will ruin your day if you have to interact with Vonage Business Support, again only by CHAT from untrained techs.

It has several useful features that work great for your business needs. Compared to other similar software out there, Vonage is way more reliable for your communication needs.

Writer

We needed a business phone for our remote office and this system worked perfectly. Thank you for a low-cost, quality solution.

Marketing manager

Overall experience is good as the matter of fact we keep using this service. I still recommend using Vonage as it is very helpful for remote business management.

Office Manager

Our overall experience has been great. This is our second year using the Vonage business package and we are very happy.

Poor call quality,  Terrible Customer Service and cancellation policy deception.

Paralegal

I like that there is an app for smartphones. Nice to switch to and from mobile to office phone.

Advanced Systems Engineer

Integration capabilities and the mobile app make it a valuable asset for businesses seeking a comprehensive communication platform.

Software Tester

It helps in the rapid development of a certain type of app, like VoIP, so you don't have to re-invent the wheel and spend a lot of valuable development time.

Project Manager

RC was easy to navigate, so Vonage is taking some time to learn, but the transition was easy and the features I've been able to use already have been spotless.

Manager

Overall, VBS has great customer service and a product that makes any business, big or small, more productive.

LCPC

Their software can have conflicts and compatibility issues depending on the browser. A. Their software TokBox appears to work only with Chrome.

Sometimes we get updated info on Vonage in a delay (like missing calls and late notifications) and we might miss potential clients. Text messages can't accept images and it is a huge shortage.

Senior Operations Executive

I have only recently used Vonage to help to transfer our phone system from office to work from home and it was very easy to set up and very quick.

QPP representative

It's easy to communicate with people within the organization. It is pretty easy to use and has many functionalities including creating meetings.

Dispatcher

Could get very slow, with echoes in the background, also do not get notifications for missed calls or texts.

Consultant

I like how the App is in sync with my desk phone, cell phone, and laptop. So far, it is easy to use.

Sr. Manager, Network Operations

Her reply was to ignore that completely and offer us a miniscule refund.

Vonage Business Communications screenshot: Vonage Business user console lets users keep track of recent calls

Vonage Business Communications screenshot: Customizable voicemail greetings gives a personal experience

Vonage Business Communications screenshot: Vonage Business call summary can be exported, emailed or printed

Vonage Business Communications screenshot: Vonage Business PBX (Private Branch Exchange) summary allows administrators to keep track of and edit feature plans

Vonage Business Communications screenshot: Call History plugin for Vonage Business

Vonage Business Communications screenshot: Vonage Business supports Google search and Bing search plugins

Vonage Business Communications screenshot: Salesforce Plugin for Vonage Business

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

3CX is a phone system that handles call queues, built-in video calls, and web conferencing. It integrates website live chat, Facebook & text messages all in one system. The open-platform is fully compatible with popular IP phones & SIP trunks.

STARFACE offers a flexible and future-proof IP telephony system. As a UCC platform it even offers functions like video conferencing.


Wildix is a global provider of unified communications solutions for simpler, more secure business communications in the digital age.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Audio/Video Conferencing

Auto-Dialer

Blended Call Center

Call Disposition

Call List Management

Call Queues

Call Reporting

Call Screening

Call Tagging

Call Tracking

Call Transcription

Call Whispering

Callback Scheduling

Chat Transcript

Commenting/Notes

Communication Management

Contact Database

Customizable Branding

Customizable Reports

Discussions/Forums

Document Management

Drag & Drop

Electronic Faxes

Fax Management

File Transfer

Group Messaging

Inbound Call Center

Interaction Tracking

Live Chat

Manual Dialer

Meeting Management

Multi-Language

Outbound Call Center

Performance Management

Predictive Dialer

Prioritization

Progressive Dialer

Real Time Editing

Real-Time Analytics

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Reporting & Statistics

Single Sign On

SMS Marketing

SMS Messaging

SSL Security

Status Tracking

Surveys & Feedback

Tagging

Task Management

Third-Party Integrations

Trend Analysis

Two-Way Audio & Video

Version Control

Video Call Recording

Virtual Backgrounds

Virtual Voicemail

Voice Recognition

Voicemail Transcription

Wildix

Android

Linux

iPad

iPhone

The Wildix Team are fantastic to work with, always eager to assist with changing requirements and support. Customer Support is very responsive and always manages to fix issues fast.

The time savings are tangible, especially thanks to automatic voicemail transcription. The ease of remote working and improved customer management have been concrete advantages for our small business.

Technical Pre Sales

Wildix always offered state of the art products ( Hardware / Software ) the customer care team is always very helpful and response times are outstanding.

Sensitive content hidden. The friendly and helpful support from Customer Success and Technical teams is a significant positive.

IT Developer

The commercial policy and the lack of openness towards third-party SIP devices are some of the few cons of this platform. When weighing all the pros, they are sometimes insignificant.

IT Manager

Wildix delivers a secure, innovative UCaaS platform that simplifies communication and boosts productivity, but requires careful handling of updates and cost management.

Presales specialist

What I appreciate most about Wildix is how practical it is for companies that want to modernize communication without overcomplicating things.

The browser-based setup without installation is a major advantage, and many customers love the ease of use and integration.

Director

We started working with Wildix to provide a robust telecoms system to our clients and we were first drawn to it when looking for a solid multi cell DECT solution for care homes.

technical

Our overall experience with Wildix has been excellent. As mentioned earlier, the switchboard allows us to configure all customer requests in a comprehensive and straightforward manner.

I like Wildix for its simplicity, security, and the powerful, browser-based tools it provides to directly connect with customers and drive sales.

What I appreciated most is the seamless integration with our workflow, the intuitive user interface, and the prompt customer support.

It's hard to find something not working with Wildix.

We like its seamless integrations for voice, video, and messaging—all within one platform.

Managed Services

Its easy to use for anyone and offers great value.

The inability to disable automatic updates on the WMS.

Technical Support

There is always someone that can help with an enquiry, and as a business we find they are always trying to invest in our training and personal development with the Kanban and Value Selling courses.

IT Business Manager

Managing projects through Salesforce is unusual for us and therefore rather difficult.

Vonage Business Communications vs Wildix Comparison (2026)

Vonage Business Communications

Wildix

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives