Vonage Business Communications vs Zoom Workplace

Google Meet

Microsoft Teams

Webex Suite

RingEX

Twilio

RingCX

Compare Vonage Business Communications and Zoom Workplace based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

Automatic Call Distribution

Call Center Management

Call Conferencing

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Scripting

Call Transfer

Caller ID

Chat/Messaging

Collaboration Tools

Computer Telephony Integration

Conferencing

Contact Management

Dashboard

File Sharing

Mobile Access

Monitoring

Multi-Channel Communication

Multi-User Collaboration

On-Demand Recording

Online Voice Transmission

Presentation Streaming

Private Chat

Queue Management

Real-Time Chat

Recording

Reporting/Analytics

Screen Sharing

SIP Trunking

Unified Communications

User Profiles

Video Conferencing

Voice Mail

VoIP

VoIP Connection

Vonage Business Communications

Web-based

Windows

Owner

This company is just so horrible to deal  with. Will ruin your day if you have to interact with Vonage Business Support, again only by CHAT from untrained techs.

It has several useful features that work great for your business needs. Compared to other similar software out there, Vonage is way more reliable for your communication needs.

Writer

We needed a business phone for our remote office and this system worked perfectly. Thank you for a low-cost, quality solution.

Marketing manager

Overall experience is good as the matter of fact we keep using this service. I still recommend using Vonage as it is very helpful for remote business management.

Office Manager

Our overall experience has been great. This is our second year using the Vonage business package and we are very happy.

Poor call quality,  Terrible Customer Service and cancellation policy deception.

Paralegal

I like that there is an app for smartphones. Nice to switch to and from mobile to office phone.

Advanced Systems Engineer

Integration capabilities and the mobile app make it a valuable asset for businesses seeking a comprehensive communication platform.

Software Tester

It helps in the rapid development of a certain type of app, like VoIP, so you don't have to re-invent the wheel and spend a lot of valuable development time.

Project Manager

RC was easy to navigate, so Vonage is taking some time to learn, but the transition was easy and the features I've been able to use already have been spotless.

Manager

Overall, VBS has great customer service and a product that makes any business, big or small, more productive.

LCPC

Their software can have conflicts and compatibility issues depending on the browser. A. Their software TokBox appears to work only with Chrome.

Sometimes we get updated info on Vonage in a delay (like missing calls and late notifications) and we might miss potential clients. Text messages can't accept images and it is a huge shortage.

Senior Operations Executive

I have only recently used Vonage to help to transfer our phone system from office to work from home and it was very easy to set up and very quick.

QPP representative

It's easy to communicate with people within the organization. It is pretty easy to use and has many functionalities including creating meetings.

Dispatcher

Could get very slow, with echoes in the background, also do not get notifications for missed calls or texts.

Consultant

I like how the App is in sync with my desk phone, cell phone, and laptop. So far, it is easy to use.

Sr. Manager, Network Operations

Her reply was to ignore that completely and offer us a miniscule refund.

Vonage Business Communications screenshot: Vonage Business user console lets users keep track of recent calls

Vonage Business Communications screenshot: Customizable voicemail greetings gives a personal experience

Vonage Business Communications screenshot: Vonage Business call summary can be exported, emailed or printed

Vonage Business Communications screenshot: Vonage Business PBX (Private Branch Exchange) summary allows administrators to keep track of and edit feature plans

Vonage Business Communications screenshot: Call History plugin for Vonage Business

Vonage Business Communications screenshot: Vonage Business supports Google search and Bing search plugins

Vonage Business Communications screenshot: Salesforce Plugin for Vonage Business

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include high-definition video and audio conferencing for up to 100 participants, multi-device chat sync, stored chat history, real-time captions, meeting recording function, and more.

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

@mentions

Access Controls/Permissions

Activity Dashboard

Activity/News Feed

AI Headshot Generator

AI/Machine Learning

Alerts/Notifications

Annotations

Attendance Management

Attendee Management

Audience Engagement

Audio Calls

Audio Capture

Auto Framing

Auto-Dialer

Automated Image & Video Editing

Automatic Transcription

Availability Management

Background Removal

Calendar Management

Calendar Sync

Call Disposition

Call Reporting

Call Screening

Call Tracking

Color Matching

Commenting/Notes

Communication Management

Confirmations/Reminders

Contact Database

Content Generation

Content Management

Creative Design

Customizable Branding

Customizable Templates

Data Import/Export

Desktop/Browser Sharing

Discussions/Forums

Document Management

Document Storage

Drag & Drop

Electronic Hand Raising

Email Management

Email Reminders

Employee Directory

Event Management

Event Scheduling

File Management

File Transfer

Generative Fill

HD Audio/Video

Host Controls

Image Editing

Image Upscaling

Image Variations

Inbox Management

Live Chat

Media Upload

Meeting Management

Mobile Screen Sharing

Multi-Participant Screen Sharing

Multiple Camera Feeds

Multiple User Accounts

Multistreaming

Natural Language Processing

On-Demand Webcasting

Online Booking

Polls/Voting

Presentation Tools

Presenter Control Management

Productivity Tools

Real Time Editing

Real Time Screen Sharing

Real-Time Analytics

Real-time Broadcasting

Real-Time Updates

Zoom Workplace

Android

Linux

iPad

iPhone

Senior Pastor

What I enjoy most about Zoom is its ease of use, ability to record meetings, and its affordable price point.

musician

The cost benefit is very good and ease of connection, I can share the screen during meetings, and excellent for my work.

Sales 

The fact that it is easy to learn, as well as the quit and helpful response from customer service. I am glad it was recommended to me and I will continue to help others by doing the same.

Easy to use, accessible by everyone, quick learning curve, good overall tools, easy integration with any laptop and good mobile app. Easy to change background.

Filmmaker

Has great features like the ability to change the background, the ability to raise my hand and the fact that I can use reactions. Safe because each meeting requires a link, meeting ID and password.

Senior Financial Analyst

It is very user friendly - so easy to set up a meeting within the organization. The video and audio quality are good too.

Director

Very easy to use - this is important when holding meetings with those who are not quite as IT literate. Quality of the calls is good.

President

It is the most popular off video chatting software so everyone easily has it accessible. The smartphone application is nice as well.

Financial accountant

Easy to use, can have many people on same call. Good quality audio and amazing quality for the video.

Graphic Designer

It works perfectly on smartphones, tablets, and notebooks, being a light software and most users can have a great experience with the free mode.

Vonage Business Communications vs Zoom Workplace Comparison (2026)

Vonage Business Communications vs Zoom Workplace Comparison (2026)

Vonage Business Communications

Zoom Workplace

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives