Zadarma vs JustCall

RingEX

Dialpad

Aircall

800.com

Channels

charles

Compare Zadarma and JustCall based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

The only app you need to power up your customer service! Designed to help your business grow and keep your customers satisfied.

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Zadarma offers a new generation of business phone system with virtual numbers from 110 countries, free Cloud PBX, free CRM and widgets.

Activity Tracking

Alerts/Notifications

Audio/Video Conferencing

Auto-Dialer

Automatic Call Distribution

Calendar Management

Call Center Management

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Scripting

Call Tracking

Call Tracking Metrics

Call Transfer

Caller ID

Communication Management

Computer Telephony Integration

Conferencing

Contact Database

Contact Management

Conversion Tracking

Dashboard

Data Import/Export

Email Management

Email Marketing

Email Templates

Employee Directory

Fax Management

Inbound Call Center

Lead Capture

Lead Generation

Lead Management

Lead Qualification

Manual Dialer

Mobile Access

Monitoring

Multi-Campaign

Multi-Channel Communication

Multi-Language

Outbound Call Center

Predictive Dialer

Purchasing & Receiving

Queue Management

Reporting & Statistics

Reporting/Analytics

Ring Groups

ROI Tracking

Sales Pipeline Management

SIP Trunking

SMS Marketing

SMS Messaging

Social Media Integration

Task Management

Text to Speech

Third-Party Integrations

Unified Communications

Video Conferencing

Virtual Call Center

Virtual Extensions

Voice Mail

VoIP

VoIP Connection

Workflow Management

Zadarma

Android

Linux

Web-based

Windows

iPad

iPhone

Designer

Nothing worked for me, so wasted of time and money, they make jokes about your problem, and blame other for they fraud.

Network Architect

Call forwarding as of yet does not work. They test calls from their system which is absolutely meaningless.

Sales Development Manager 

Very good software works perfectly in Mexico. Customer Support is great in different languages.

I use Zadarma PBX for more than a year. It's great and stable product, easy to config, with great prices and very good support service.

Wasted over a week just to verify one phone number. Overall incompetence and lack of responsibility.

Marketing Manager

Fails all the time, terrible customer support, they take your money and then ask.

Co founder

It's fast and easy to get any number I wanted. I am so far very happy with Zadarma and would recommend them to anyone looking for an online phone service.

Owner

They helped me with everything and after a few hours, our software was working perfectly.

Founder

Simple integration with top CRM systems. Great value for money compared to competitors.

Director

Poor customer service and difficult sign-up process.

Problems on their website - I starter registering a phone number but it didn't do that.

Currently our virtual number is never used as sender-id by Zadarma. The sender-id that is used currently is 'Zadarma.com', which looks very unprofessional to my customers.

There are several technical issues with PBX, such as lack of transfer functions integration with hardware and software phones.

Engineering Director 

Ease of use, works faultlessly. Looked for simplicity, found it here.

Very hard to find the recordings - it's not intuitive.

Senior product designer

Very easy to set up, we managed to do everything on our own.

manager

Easy to use,  exception installation and application. Moneywise is reasonable.

The price does not depend on the number of users, we are expanding rapidly and appreciate that we do not have to pay extra for each new employee.

Zadarma screenshot: Personal account

Zadarma screenshot: PBX visual editor

Zadarma screenshot: Incoming calls

Zadarma screenshot: Call tracking

Zadarma screenshot: Teamsale CRM customers

Zadarma screenshot: Teamsale CRM dashboard

Zadarma screenshot: Teamsale CRM Calendar

Zadarma screenshot: Chrome extention

Zadarma screenshot: Videoconferencing by Zadarma

Zadarma screenshot: Speech analytics

Zadarma screenshot: Callback widget

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented.

Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Connect with customers on voice, SMS, email, or WhatsApp. With AI agents, automation, and 100+ integrations, you can reply instantly, close more deals, and keep customers happy even after hours.

2-Way Messaging

Access Controls/Permissions

Activity Dashboard

Alerts/Escalation

Answering Machine Detection

Archiving & Retention

Audio/Video Recording

Automated Attendant

Automated Routing

Automatic Outbound Dialer

Automatic Transcription

Blended Call Center

Call Conferencing

Call Disposition

Call Scheduling

Call Scoring

Call Screening

Call Transcription

Call Whispering

Callback Scheduling

Campaign Analytics

Campaign Management

Chat/Messaging

Commenting/Notes

Conversation Intelligence

Customizable Fields

Customizable Reports

Customizable Templates

Data Security

Deal Management

Drip Campaigns

Event Triggered Actions

Feedback Management

File Sharing

For Cloud Phone Systems

FTC Compliance

HIPAA Compliant

Integrations Management

Interaction Tracking

International Calling

List Management

Mass Texting

Message Personalization

Mobile Keywords

Multi-Channel Data Collection

Multi-User Collaboration

Natural Language Processing

On-Demand Recording

Onboarding

Online Voice Transmission

Performance Management

Phone Key Input

Power Dialer

Process/Workflow Automation

Progressive Dialer

Real-Time Analytics

Real-Time Chat

Real-Time Monitoring

Real-Time Reporting

Recording

Scheduled Messaging

Search/Filter

JustCall

Rater 

Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.

Being able to dial numbers from any website is amazing. Best option for any size business looking for a great solution with lots of options.

Zadarma vs JustCall Comparison (2026)

Zadarma vs JustCall Comparison (2026)

Zadarma

JustCall

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives