Additional information for Zadarma
Key features of Zadarma
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- Inbound Reporting
- Outbound Reporting
- Unified Communications
- Call Parking
- SIP Trunking
- Voice Quality Enhancement
- Call Logging
- Virtual Call Center
- Auto Dialer
Zadarma is a cloud-based provider of telephony services for SMB's, boasting 30,000 multi-channel virtual phone numbers, including toll-free, available in 150 major cities from 90 countries worldwide.
Customized cloud PBX features include voice menu (IVR) support, call pickup, call transfer, conditional / unconditional call forwarding, call recording, call waiting, statistics, scheduled answering machine, automated fax receiving and also an API interface for broader integration.
Supports third-party connectivity with leading CRM and messenger applications such as Zoho, Salesforce, AmoCRM, Retail CRM, Bitrix 24, Slack, Telegram and Facebook Messenger.
Zadarma's own API interface supports client development of custom applications, with its main functions available including SIP account and PBX settings display / changing, statistics and / or balance display, calling & SMS, plus external server notifications for incoming calls and call routing etc.
Zadarma SIP is the companion mobile app for Android and iOS devices, allowing incoming / outgoing calls via Zadarma or other SIP (Session Initiation Protocol) services, sending / receiving of text messages between Zadarma users, plus SMS support etc.