Zoiper vs Bria

RingEX

Bitrix24

GoTo Connect

Ricochet360

Vonage Contact Center

adam.ai

Compare Zoiper and Bria based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Ricochet360 is an all-in-one auto-dialer, CRM, lead management, and marketing automation platform designed for both inbound and outbound agents looking for a competitive advantage. It enables teams to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate most of the daily workflows.

Bitrix24 is an all-in-one business management platform that integrates CRM, project management, and collaboration tools in a single workspace. The system offers task management with Kanban boards and Gantt charts, communication features including video calls and chat, plus website building capabilities with ecommerce functionality. Bitrix24 includes HR management tools for employee tracking and workflow automation, all accessible via mobile applications.

GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Zoiper is a cross-platform VoIP softphone dialer that allows voice and video calls, plus instant messaging, to be conducted through multiple Private Branch Exchnage (PBX) networks or favoured Session Initiation Protocol (SIP) providers, with smartphone apps also available for iOS and Android devices

Access Controls/Permissions

Auto-Dialer

Call Center Management

Call Recording

Call Routing

Call Transfer

Caller ID

Caller Profiles

Chat/Messaging

Conferencing

Contact Database

Contact Management

Customizable Branding

Data Import/Export

Interaction Tracking

Live Chat

Mobile Access

Multi-Channel Communication

Remote Access/Control

Reporting & Statistics

SMS Messaging

Softphone

Two-Way Audio & Video

Unified Communications

Video Conferencing

Video Support

Voice Mail

Zoiper

Android

Linux

Web-based

Windows

iPad

iPhone

Cloud consultant

Zoiper is a prominent VoIP client which is used as a softphone and can be integrated with various SIP-based PBX systems. It has a good sound quality and it is easy and intuitive to use and operate.

Analyst

It's makes global calling experience more worthy. It's helps to record the calls over cloud and that is very important for business quality prospective.

Mitarbeiter

I like that this software offers a free service which is pretty advanced and solid. Also the setup is very simple and intuitive.

Software Test Engineer

Overall experience is good and as a free user it is the best product out there.

Senior ICT Specialist

Once moved to a SIP platform I found this software, really great, I can talk easily with the customer while you have an overview of other incoming calls and who is busy, really useful.

Sales Agent

I had a hard time choosing what type of dialer needs to download for my windows. There are lots of options in their website which is very confusing.

It feels amazing to explore such softwares more and more.

lead

Integration with the ameyo application is very useful. I will fully recommend people to use this.

Better costumer satisfaction because voice is very clear. Easy to use in VPN so can work from home also very easily.

ICT Systems Admin

It has a  very friendly user interface. All function keys are easy to manipulate and execute.

BI specialist

Great way how to communicate for customer service during remote work from home.

The best part of Zoiper is I am able to test out call connectivity for endpoint users without using any physical phone ( cumbersome task!).

Engineer

When unable to register the phone, it should throw more vivid errors than it does right now, if that's possible. It just helps customers know where are they going wrong and can quickly made amends.

IT CO Ordinator

It is user profile based, so if the user lock his computer with zoiper ON and another user login to the same computer, the new user zoiper doesn't work. It has Limited number of license usage.

I set  this software up for our sales team and it was fast and easy to use.

Network and Systems Administrator

At times the call button does not work (free platform), so there is a need to restart the application and it works well afterwards.

Easy to connect and forward landline phone calls. Enables remote work for Customer service  people.

Go with the Zoiper with better costumer experience.

Zoiper screenshot: Zoiper allows a multitude of available audio and video codecs to be chosen for each registered provider

Zoiper screenshot: Zoiper enables the registering of multiple SIP accounts

Zoiper screenshot: Make test video calls with duration counter and various call actions

Zoiper screenshot: Zoiper contact lists with instant message conversation thread

Zoiper screenshot: With contact lookup capability, incoming calls are identified by known contact name, username, email and photo

Zoiper screenshot: H.264 and VP8 codec support allows high-definition two-way video calls to be conducted, with settings available for choosing resolution quality

Zoiper screenshot: Zoiper 5's settings dialog providing access to preferences including accounts, contacts, media, GUI customization options, plus features including automation

Zoiper screenshot: The Zoiper Pro app for Android showing the searchable contacts list, arranged like tiles denoting name and contact photo

Zoiper screenshot: Multiple SIP and IAX accounts can be registered within the Zoiper Pro smartphone app, shown on Android, allowing users to toggle select between them

Zoiper screenshot: An alphabetized contacts list can be browsed by name and contact photo or searched for faster finding, shown on Zoiper Pro for Android

Zoiper screenshot: More than one SIP/IAX provider can be registered for use within the Zoiper Pro app on Android, here showing account status within the navigation menu

Zoiper screenshot: The settings menu on Zoiper Pro for Android, giving access to accounts, audio / video, connectivity, customization options, contacts and more

Zoiper screenshot: During calls, users can opt to switch to video, view call statistics with the current contact, record the call or transfer it to another line

Zoiper screenshot: The Zoiper Pro app for Android showing the keypad for manually entering phone numbers that are not already known within contacts

Zoiper screenshot: An incoming call displayed within the Zoiper Pro app for Android, highlighting that incoming calls are acknowledged across multiple providers

Zoiper screenshot: Zoiper Premium VoIP soft phone is the companion app for iOS smartphone devices, supporting text messaging, voice and video calls

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Vonage Contact Center, formerly NewVoiceMedia, is designed to leverage Salesforce capabilities & data to deliver the best Customer Experiences - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data.

An intelligent governance ecosystem that empowers leaders to move, decide, and govern with confidence in the era of AI

Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration.

Activity Dashboard

Alerts/Escalation

Alerts/Notifications

Automatic Call Distribution

Call Conferencing

Call Disposition

Call List Management

Call Logging

Call Monitoring

Call Scripting

Call Tracking

Collaboration Tools

Communication Management

Computer Telephony Integration

Dashboard

Employee Database

File Sharing

File Transfer

Inbound Call Center

Manual Dialer

Multi-User Collaboration

Multiple User Accounts

On-Demand Recording

On-Demand Webcasting

Online Voice Transmission

Outbound Call Center

Presentation Streaming

Private Chat

Real-Time Chat

Recording

Reporting/Analytics

Screen Sharing

Search/Filter

Single Sign On

SIP Trunking

Third-Party Integrations

User Management

Video Call Recording

VoIP

VoIP Connection

Bria

Technical Support Engineer

The feature set is quite robust and you have the ability to connect it to almost any SIP service you like (which is great for users who have their own SIP server).

Director

Sometimes the red button does not come up, and I am unable to disengage from the call. This is very aggravating and can be embarassing.

Manager

Their Windows client is one of the best SIP solutions I've used (and I've used/tried at least a dozen). The best aspect as the uniform provisioning for users.

Customer Success Manager

Sometimes we have to restart the software because it has an error.

IT Systems Admin

Well, we choose this route to get away from paying several hundred on desk phones. Loved the money saved for the business.

Customer Service Manager

This is my favorite phone software for helping our customers at Kalos Services Inc.

Inside Account Manager

I really like the Bria program and the ease of use. We use this program when we are working from home so we could still contact customers and customers can contact us.

Account Manager & Team Leader

The customer service was great to work with. Call recordings were easy to find.

Social media manager 

An easy to use software, the interface is very attractive even for beginners and offers many cool features.

I love the fact that you can set up auto answer for incoming calls. This has really helped our efficiency at the call center and has helped keep call answer times down.

Account Executive

Bria is easy to use, supports call recording, conference calling and multiple phone numbers. It's also compatible with VanillaSoft and other CRM systems for click to dial outbound calling.

Director of Client Relations

I will be listening to a voicemail and typing in the number given, and it tries to auto dial the number if there is a pause of more than a couple seconds. Then I have to cancel and start over again.

Accountant

Bria is a well featured VoIP soft phone and I like that it integrates with many different providers out of the box.

Chief Revenue Officer

I would say that our experience with Bria was excellent, except purchasing non-compatible headsets ate into my budget - Not Happy.

Professional Photographer

Have many crashes in Windows 10, and the updates are no faster to come.

I needed to integrate it to our Call Center and it was easy. It does what it needs to do and we have been using it for many years now without any problem.

voip engineer

Clients can just log in and set up an account, easy to deploy.

They did not play well together. Everyone from users, helpdesk, and system admins did not approve of this software.

Zoiper vs Bria Comparison (2026)

Zoiper

Bria

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