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Zoom Workplace vs Amazon WorkSpaces Comparison (2026)

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4.5

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4.7

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Good recommendations?

Zoom Workplace

Amazon WorkSpaces

Overview

Zoom Workplace is a cloud-based, AI-powered collaboration platform unifying meetings, chat, phone, email, whiteboard, and workspace.

Amazon WorkSpaces is a Desktop-as-a-Service (DaaS) software that helps businesses facilitate remote working through cloud-hosted desktop virtualization. It enables administrators to maintain a secure user platform via multi-factor authentication, single-sign-on (SSO), and access control features.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

14.99

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

14.7K

10K

3.9K

544

Value for money

Ease of use

Features

Customer support

84%

would recommend this app

4.3

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

Pros

“Like the multiple screens and screen sharing where you can follow the whole PowerPoint and the best part is that you can save whole meeting and go through it again if you have missed a point.”

Purvi B.

Pharmacy technician

“The software's flexible design and meeting management tools make group sessions highly informative, ensuring all participants seamlessly receive and organize key information.”

Joao g.

Recepcionist

“The virtual background feature and screen sharing tools made meetings more professional and efficient. Although the free version has some limitations, I think the paid version offers good value for professional use, and I would recommend Zoom Workplace to anyone looking for a reliable video conferencing platform.”

Pietroluigi O.

Sales Consultant

Pros

“I enjoy the fact that our end-users can connect to their secure desktop WorkSpace from Chromebooks, Windows devices, Mac's and tablets. ”

John M.

Manager End User Support

“Our onshore client connects securely and quickly and it holds very less data, enough to be used on extremely old computers. ”

Montu G.

Senior Operations Manager

“Apart from this, security, network access, restricted permissions, this all features are easy to control from AWS.”

Montu G.

Senior Operations Manager

Cons

“Zoom quite often has issues with cancelling or scheduling meetings if the app version falls two or three versions behind the latest version which can cause issues in a work environment if the app is not frequently updated.”

Clyde W.

System Administrator

“The free tier time limit can be frustrating if you're doing longer calls, and the desktop app can be resource-heavy and slows down my laptop”

Ellie S.

Founder and Lead Marketer

“I have also experienced occasional bugs, such as delayed notifications or brief audio issues after waking my laptop from sleep, although restarting the meeting usually fixes the problem.”

Edwin V.

DEV Manager

Cons

“Extremely poor.- continual intermittently desktop display issues- very poor audio when attending teams meetings (need to email meeting invite to my local account and attend meetings as an "external" party which confuses people)- No file transfer from remote desktop to local- Linux client and Web Clients give authentication failure, need to use MacOS or Windows only despite the websites claims (misleading information)- Support don't address issues even when calls have been logged for months, and end user is not able to contact support directly (non-existant support)”

Dave A.

Software Tester

“What I didn’t like was that you had to change your password frequently and also there were some glitches”

Stephanie O.

Restaurant worker

“Learning some of the AWS terminology can be confusing and the interface used to create WorkSpaces can be a bit clunky. ”

John M.

Manager End User Support