GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Zoom Workplace vs Dialpad AI Meetings Comparison (2026)

Add to Compare

Compare similar apps

Microsoft Teams

4.5

Google Workspace

4.7

Google Meet

4.5

Good recommendations?

Zoom Workplace

Dialpad AI Meetings

Overview

Zoom Workplace is a cloud-based, AI-powered collaboration platform unifying meetings, chat, phone, email, whiteboard, and workspace.

Dialpad AI Meetings unifies video conferencing with calling, messaging, and Agentic AI in one platform, generating live transcripts and action items instead of just a recording. Intelligence compounds over time, governed by Dialpad's Guardian layer for secure operations.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

14.99

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

14.6K

10K

3.9K

544

Value for money

Ease of use

Features

Customer support

84%

would recommend this app

4.5

602

359

178

Value for money

Ease of use

Features

Customer support

78%

would recommend this app

Pros

“Like the multiple screens and screen sharing where you can follow the whole PowerPoint and the best part is that you can save whole meeting and go through it again if you have missed a point.”

Purvi B.

Pharmacy technician

“The software's flexible design and meeting management tools make group sessions highly informative, ensuring all participants seamlessly receive and organize key information.”

Joao g.

Recepcionist

“The virtual background feature and screen sharing tools made meetings more professional and efficient. Although the free version has some limitations, I think the paid version offers good value for professional use, and I would recommend Zoom Workplace to anyone looking for a reliable video conferencing platform.”

Pietroluigi O.

Sales Consultant

Pros

“Instead of scribbling notes, the AI (powered by DialpadGPT) creates a highly accurate summary of the meeting. Why it's great: It automatically extracts action items (e.g., "[sensitive content hidden] will send the proposal by Friday") and provides a searchable transcript.”

KAREEM A.

Representative

“The biggest strengths are automated notes, meeting summaries, action items, and better visibility into conversations without needing managers in every call.”

Josh D.

Leadership

“It integrates well with other systems, such as Salesforce, and offers a comprehensive team chat option that beats other popular team chats.”

Olga D.

Pharmacist

Cons

“The platform can be quite heavy on mobile data consumption. When I am conducting field research away from the university Wi-Fi, using Zoom for long meetings drains my mobile data plan very quickly.”

ADEGOKE V.

Research Assistant

“Zoom quite often has issues with cancelling or scheduling meetings if the app version falls two or three versions behind the latest version which can cause issues in a work environment if the app is not frequently updated.”

Clyde W.

System Administrator

“The free tier time limit can be frustrating if you're doing longer calls, and the desktop app can be resource-heavy and slows down my laptop”

Ellie S.

Founder and Lead Marketer

Cons

“Review Tip: You might mention that you occasionally have to spend time "cleaning up" the automated summary because the AI misinterpreted a specific product name or industry term.”

KAREEM A.

Representative

“The only issue is that you cannot hear what is going on when you dial out from the computer”

Lauren E.

Attorney

“Sime time it has some issue with connection. When try to call you do not listen your customers and need restart Dialpad”

Luda N.

Claim adjuster