Dialpad AI Meetings - 2026 Pricing, Features, Reviews & Alternatives

Dialpad AI Meetings brings the same Agentic AI that powers Dialpad's broader platform into every video call — reasoning through the conversation in real time rather than simply recording it for later. Where traditional video conferencing tools treat AI as an add-on transcription feature, Dialpad was built as an AI-native platform from the ground up, so intelligence runs through the meeting itself instead of sitting on top of it after the fact. During a live meeting, Agentic AI generates real-time transcripts, running summaries, and action items as the conversation unfolds — not a static recording that someone has to scrub through afterward to find what mattered. Key decisions, follow-ups, and next steps surface automatically, so teams spend less time on manual note-taking and more time acting on what was actually discussed. Meetings don't exist in isolation within Dialpad — they connect directly into the same AI-native platform as calling and messaging. That means context from a video meeting can carry into a follow-up call, a chat thread, or a CRM record without getting stuck in a separate conferencing tool. That intelligence compounds over time. Every meeting adds to an intelligence layer already built on more than 775 million AI-generated recaps and counting, which means the platform's ability to summarize accurately and understand context continues to sharpen the more it's used. Security and governance are built into the platform rather than treated as an afterthought. Dialpad's Guardian layer oversees AI behavior across meetings, giving IT and compliance teams the visibility and control they need to trust AI-generated transcripts and summaries at enterprise scale. Dialpad AI Meetings also includes core video conferencing capabilities — screen sharing, web conferencing, and reliable video calling — but layers Agentic AI throughout each of them, so a shared screen or a web conference contributes to the same connected record as the rest of the conversation. Dialpad AI Meetings is built for teams and organizations that want their meetings to generate real follow-through — sales teams that need accurate call notes without manual entry, project teams that want action items tracked automatically, and IT and CX leaders looking to consolidate video conferencing into the same secure, AI-native platform that already runs their phone system and contact center.