Zoom Workplace vs Mural

Google Meet

Microsoft Teams

Webex Suite

Miro

Lucidspark

Creately

Compare Zoom Workplace and Mural based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Google Workspace

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Slack

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Access Controls/Permissions

Activity Dashboard

Activity/News Feed

AI Headshot Generator

AI/Machine Learning

Alerts/Notifications

Annotations

Attendance Management

Attendee Management

Audience Engagement

Audio Calls

Audio Capture

Audio Recording

Audio/Video Conferencing

Auto-Dialer

Auto Framing

Automated Image & Video Editing

Automatic Transcription

Availability Management

Background Removal

Brainstorming

Breakout Rooms

Calendar Management

Calendar Sync

Call Center Management

Call Conferencing

Call Disposition

Caller ID

Call Monitoring

Call Recording

Call Reporting

Call Routing

Call Screening

Call Tracking

Call Transfer

Chat/Messaging

Collaboration Tools

Color Matching

Commenting/Notes

Communication Management

Computer Telephony Integration

Conferencing

Confirmations/Reminders

Contact Database

Contact Management

Content Generation

Content Management

Creative Design

Customizable Branding

Customizable Templates

Dashboard

Data Import/Export

Desktop/Browser Sharing

Discussions/Forums

Document Management

Document Storage

Drag & Drop

Electronic Hand Raising

Email Management

Email Reminders

Employee Directory

Employee Engagement

Event Management

Event Scheduling

File Management

File Sharing

File Transfer

Generative Fill

HD Audio/Video

Host Controls

Image Creation

Image Editing

Image Upscaling

Image Variations

Inbox Management

Live Chat

Live Streaming

Media Upload

Meeting Management

@mentions

Mobile Access

Mobile App

Mobile Screen Sharing

Moderation

Monitoring

Multi-Participant Screen Sharing

Multiple Camera Feeds

Multiple User Accounts

Multistreaming

Multi-User Collaboration

Natural Language Processing

On-Demand Recording

On-Demand Webcasting

Online Booking

Online Voice Transmission

Personalization

Polls/Voting

Reviews for Zoom Workplace come from a wide variety of industries, including computer software (7% of reviewers), education management (7%), and information technology and services (6%). The most frequent use case for Zoom Workplace cited by reviewers is meetings (74% of reviewers).

Users and use cases

Some users report that Zoom Workplace’s free plan is helpful for basic meetings and students, and reviewers appreciate the flexibility in paid options. However, some reviewers find the time limits restrictive and say pricing can be high compared to competitors.

Value for money

The Zoom Workplace integrations most frequently cited by reviewers are: Google Calendar (a scheduling product rated 4.9 out of 5 for its integration with Zoom Workplace), Slack (a team communication product, 4.6), and Gmail (an email management product, 4.9).

Integrations

Zoom Workplace is a video conferencing solution offering key features such as two-way audio and video, real-time screen-sharing, HD audio/video, and mobile access, among others.

Zoom Workplace

Windows

Linux

iPhone

iPad

Android

Web-based

Free

Business

Enterprise

Account Executive

Zoom workplace is our organizations go-to platform for handling meetings, from scheduling with easy embedded links, video meetings, and post-call recordings to reference for coaching + follow up purposes.

Compliance Specialist

Connecting the plugin for Google Calendar makes it so that I can schedule Zoom meetings using my primary email service and sharing a meeting link is easy and quick if I forget to attach a meeting invite because it is available right inside the meeting at the push of a button.

Accounting Officer or EA

It also offers a wide range of useful integrations, such as Gmail and Google Calendar, which effectively connect with daily workflows and enhance productivity and tasks.

Deployment Strategist

Core features like video conferencing, screen sharing, and breakout rooms work smoothly and support productive discussions. While the interface can feel busy at times, Zoom Workplace remains a dependable tool for staying connected, especially for remote and hybrid work environments.

American accent coach

The initial storage for call recordings is quite limited, and considering the lowest yearly business license is not particularly cheap, I end up having to download recordings I want to keep and then save the Zoom storage for the few calls I want to have available for sharing the replay link.

Owner

It also has features that save me time like the blur and studio effects filters so I look touched up without spending time and energy to go full glam for an at-home meeting.

Technology Director

Our employees love using this platform and find it superior to using Google Meet or Teams and gives us a credible platform to engage with out clients which as a Google Workspace customer is important.

Client Relationship Manager

It’s evolved from a simple video conferencing tool into a full collaboration hub, and that shift has made day-to-day work smoother and more centralized.

Zoom’s stability during long meetings and its ability to handle varying internet connections make it a dependable tool for both collaboration and presentations.

I don't like that if you cancel a meeting through a third party service such as Google Calendar, sometimes it does not remove it from your zoom app and you still get reminders for it.

Footballer

It has a good quality video and audio calls , sharing of screen, auto-record of meeting by the host, and many more.

Senior Field Underwriter

I appreciate the power of Zoom Workplace because it allows individuals to connect across the world with high-definition video and audio to be more efficient in their work.

I really love the ability to schedule calls, have group calls, including break out rooms and at a good quality of video

Managing Trustee

We use Zoom every day in groups, so when I am asked to take over the host, half the time I don't get notified when someone is in the waiting room, there are very slow load times

Sr.Devops

Overall, this is a quite good solution for video conferencing, offering great video and audio quality that makes virtual meetings feel more engaging and productive.

Realtor

it can bring video, messaging, and collaboration into a unified, easy-to-use platform and it increases work efficinecy.

Student

There is an Chat feature also , which supports the end-to-end encrypted privacy for communications in meetings . And supports contacts ,documents , images , audios sharing feature also.

It sucks that on the free plan there is the 40-minute time limit per meeting and no AI companion for the 40 mins. If we're restricted to 40 mins, it would be nice to have the AI companion for the 40 mins.

Project Manager

I like the recording feature so much, as it allows me to record sessions and important meetings for later consumption.

Senior Account Executive

We first started using Zoom during the pandemic, since then it has grown into a business wide communication tool which we use the dialler, the video conferencing and direct messenger.

Se. analyst

Big plus for HD video and audio meetings, seamless screen sharing, background effects, separate rooms, digital avatars, whiteboard etc

The AI dictation is not the best, it doesn't really help me as it oversimplifies and over generalizes conversation that I am unable to use in my notes or for the client, really.

Affiliate Marketing

Consistency in quality video call relaying, very little latency issues, ease of mind in having group meetings and the integrated white boards, break out rooms etc make small group/large group meetings very easy to manage.

the chat feature is very basic — it doesn’t allow for threaded replies or proper file management, which makes it hard to keep track of shared links or important messages during long classes.

Systems and Service Operation Analyst

The AI Companion is a standout feature, offering capabilities like meeting summaries, transcription, and action item extraction.

I like the ability to host virtual sessions with clients, no time limit, have more than 1 guest on the zoom.

Zoom Workplace allocates all features that enables me to save time when conducting meetings and webinars through online conferencing.

I personally like zoom workplace because I can conduct several video call meeting, team collaboration and clarity with all videos.

Chief Executive Officer

It streamlines workflow by bringing critical collaboration tools into one familiar place, making it a strong and intelligent solution for the modern hybrid workplace.

graphic designer

its integration with email and messaging platform is helpful andother tools like team collaboration, screen sharing ,records and some other features are very likely as i work form home to useful for me.

Digital Philanthropy Caller

It is quite stubborn on saving names when you use it on a device so it becomes a hassle when you need to edit it preemptively to a meeting.

that some of its collaboration features can feel less polished or intuitive compared with dedicated tools (e.g., advanced document editing or project management).

Magician

The bar at the bottom of the meeting panel is pretty stacked with features and tools to use which can sometimes get in the way or make it challenging to find exactly the one setting I'm looking for (if it gets moved)

AI and Automation Engineer

Zoom workplace is too much meeting centric. And adding features like Zoom Phone, Webinars or other advanced features like AI can increase the cost.

Sales Manager

My favorite thing about Zoom Workplace is it's popularity and trustworthiness that allows me to feel confident inviting new clients to a meeting.

I requested to reduce my number of licenses twice in 2024 — once in March and again in November — and was never told about a “30-day renewal window” for making changes. When my contract renewed in February 2025 for another year (5 licenses I didn’t need), they refused to help, claiming I’d missed that hidden deadline.

The notes-taking tool could be improved as well as the screen sharing option which, when you share yours, can be very confusing.

Instructor

I really like that it's free to use for the participants, and that you only need one paid subscription to have longer than 45 minutes. But if you really need it to be longer, you can just restart the video.

We meet with out clients internationally, we are able to share files, use the chat function and connect no matter where in the world we are.

Data Processing

While Zoom performs well in low-bandwidth environments, video and audio quality can degrade significantly with unstable internet connections.

accounts payable assistant

I think Zoom offers a ton of options such as recording trainings, share screen, chats, and transcribing that can be beneficial in the workplace.

CEO, Health Coach, Nutrition

I wish Zoom offered HIPAA compliance to solopreneurs. As is, I am unable to use Zoom directly for any sessions that require HIPAA, unless I integrate into another platform that qualifies for that feature.

Senior Analyst

the screen sharing function is not as good as teams, i cannot see the face of others and the menu to stop sharing is very convenient, constantly blocking top parts of my presentation

Zoom Workplace vs Mural Comparison (2026)

Zoom Workplace

Mural

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives