Mural Pricing, Features, Reviews & Alternatives

Mural

Digital workspace and collaboration management solution

4.55/5 (62 reviews)

Mural overview

What is Mural?

MURAL is a collaboration management software that helps businesses plan, design, brainstorm, and analyze ideas and create custom workflows to streamline decision-making operations across teams. The platform enables organizations to store documents in a centralized AES-256 encrypted repository and securely share data with team members.

MURAL includes a thinking canvas, which lets participants display ideas on a digital board using sticky notes, and organize information using lists, methods, frameworks, flowcharts, and diagrams to align duties and schedule tasks. It offers a host of features such as customizable templates, idea capture, mind maps, client discovery, post-meeting debriefs, timeframe recommendations, and more. Additionally, scheduling functionality allows managers to set timers for activities, invite users, provide role-based access to specific canvas sections, lock content, and run polls to ensure timely completion of projects.

Planning capabilities of MURAL enable administrators to design workshops, map customer journeys, and evaluate strategies to facilitate brainstorming sessions. The solution also supports integration with various third-party applications including Dropbox, Microsoft Teams, Jira, GitHub, Slack, Google Calendar, OneDrive, and The Noun Project.
mural.co

Pricing

Starting from
$12/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Mural screenshot: MURAL sketch/type sticky notesMURAL - Go Digital FirstMural screenshot: MURAL external asset importMural screenshot: MURAL rich link URLsMural screenshot: MURAL scenario/experience mappingMural screenshot: MURAL team collaborationWelcome to MURAL: Online tool for brainstorming, synthesis, and collaboration.
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Mural user reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.4
  4.5
  4.6
Daniel S.

No other Product Even Comes Close

Used daily for 2+ years
Reviewed 2019-03-06
Review Source: Capterra

This tool achieves many problems and is suitable for everyday use, personal use, small groups, and large working groups. Personal Use: visual organization and planning Small Groups: can quickly move ideas into visual representations that make it very easy to share with other people. MURAL's often become the foundation for projects which people come back to time and time again. It is very satisfying to collaborate with colleagues in this way as much of the applications we use day to day are only design for single users. Workshops: MURAL is powerful when put in the hands of a facillitator who can then guide a group of people through experiential learning and discussions which lead to emergent thinking and non-intuitive insights. Visual Documentation: Over the years I have become very proficient as a visual note taker in mural and can listen to speaker or meeting proceed and capture the meeting in a visually engaging way.

Pros
Mural is hands down the most versatile visual communication tool available today. What I love the most is that I can use the tool every day and that its easy enough for most people to get the hang of within a few minutes, allowing anyone to interact in high fidelity.

Cons
The one thing I don't like about Mural is that some people aren't pro users—I wish everyone were =) Also wish that MURALs could be a first class object in GSuite's Drive =)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andrew B.

An excellent team collaboration and brainstorming platform

Used monthly for 1-2 years
Reviewed 2020-07-23
Review Source: Capterra

Despite some of the functionality having an additional learning curve, Mural serves as an excellent way for remote teams (and even teams just wanting a more 'digital' brainstorming experience) to collaborate.

Pros
I love how easy Mural makes the process of visual 'mind-mapping' among remote co-workers. If we want to do an exercise, for example, that requires virtual 'sticky-notes' for brainstorming process improvements, Mural facilitates this process seamlessly.

Cons
Mural does take a little time to get up to speed on using it. You can definitely jump right in on some of the basic features, but to use some of its more advanced features (keyboard shortcuts, for example), it will take some time to learn them.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Divya J.

Great for Collaboration

Used occasionally for 2+ years
Reviewed 2021-03-12
Review Source: Capterra

Collaboration. It is great for workshops and sprints. The fact that everyone can see and work on it at the same time is great, especially during remote work

Pros
The main value of this software is the collaboration aspect. I love that I can bring people together regardless of their tech fluency and with one icebreaker activity, I can get them to use the main functions they will need for the next few hours. The double click for post-its, the "follow me" function, are great. I love that you can paste a URL and it shows a thumbnail of the article.

Cons
Unless you have certain permissions, it is difficult to change your name. It was random that some people had Avatar names like "Visiting Sheep" and others "Ryan (Visiting Squid)". People were confused why it was not changeable, even though the UI allows you to write before you enter the room. But then it doesn't reflect. It is also difficult to zoom into certain post its if they are outside the main board but on the same screen. Zoom functionality is weird.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Jennifer K.

Perfect platform for design work sessions!

Used daily for 6-12 months
Reviewed 2021-04-22
Review Source: Capterra

Solving design work sessions and visually organizing projects.

Pros
I'm a designer and given our agency is now WFH, we are all really missing our work sessions, locked in a room looking at a whiteboard, sketching, taping, etc. Mural has let us do that now digitally! Thank goodness! When one of my designers need me to review something, we set up a mural and I can sketch over their designs or leave post-it notes, plug in images for inspiration, anything. It's been such a game changer for agencies and designers.

Cons
I wish you could expand the artboards more or even have the option to do multiple artboards! There are times when we have huge projects that go on for months and we run out of room. Would love to have that be more flexible!

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Noemi M.

Perfect way to keep people engaged

Used weekly for 2+ years
Reviewed 2021-02-03
Review Source: Capterra

Overall, mural is an excellent tool for brainstorming, getting work done, and documenting it. It allows us to think creatively and even offers templates/ existing structures for us to do this. The only thing is that people perceive it to be difficult to use at first blush, and they often write it off as too complicated .

Pros
Mural is very intuitive and helps organize thoughts. I love the sticky note features and that you can drag them anywhere, I love that you can zoom in on different parts of the mural and that there are templates, and I love that it allows everyone to create and produce work together in one place , in real time.

Cons
For some reason, people who haven't been on the platform and who are introduced to it have a really hard time onboarding. It seems like the learning curve is really steep for them, and this makes it so that some people are less willing to participate in mural during meetings, and honestly they're intimidated by it. inexperienced mural users often accidentally pick things up and drag them and can mess up work, which makes the experience worse. Internet connectivity issues can also severely affect the use of mural in real time meetings, which has led to some pushback from our team. Those who prefer not to use mural say it's 'too complicated'. Which is really a shame because it 's a great tool, if just overwhelming for newbies.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Mural pricing

Starting from
$12/month
Pricing options
Free trial
Subscription
View Pricing Plans

Mural offers a free trial for its Starter and Plus plans. Paid plans are available at monthly and annual subscriptions, details include:
Starter: $16/member/month (billed monthly) or $12/member/month (billed annually).
Plus: $20/member/month (billed annually). This plan is not available on an monthly subscription.
Enterprise Network: custom pricing available on request.

Mural features

API
Activity Dashboard
Collaboration Tools
Communication Management
Data Import/Export
File Sharing
Task Management
Third Party Integrations

Access Controls/Permissions (486 other apps)
Alerts/Notifications (395 other apps)
Commenting/Notes (276 other apps)
Content Management (328 other apps)
Customizable Branding (273 other apps)
Document Management (472 other apps)
Document Storage (355 other apps)
Drag & Drop (303 other apps)
Mobile Access (300 other apps)
Search/Filter (484 other apps)
Version Control (295 other apps)
Workflow Management (276 other apps)

Videos and tutorials

Additional information for Mural

Key features of Mural

  • Activity/News Feed
  • Approval Workflow
  • Archiving & Retention
  • Collaboration
  • Communication Tools
  • Content Management
  • Data Import/Export
  • Data Security
  • Design Thinking
  • Diagramming
  • Digital Canvas
  • Discussion Boards
  • Employee Activity Monitoring
  • Feedback Management
  • File Sharing
  • Idea Management
  • Live Chat
  • Mind Mapping
  • Mobile Access
  • Presentation Tools
  • Real Time Editing
  • Remote Work
  • Reporting/Analytics
  • Sketching and Annotation Tools
  • Sticky Notes
  • Surveys and Feedback
  • Task Management
  • Team Collaboration
  • Templates
  • Visual Workflow Management
View All Features

Benefits

• MURAL offers virtual whiteboards, which enables teams to visually brainstorm ideas, discuss operational challenges, organize agile processes, and facilitate design thinking methods using smartphones, tablets, and PCs.

• Employees can use sticky notes to add thoughts, ideas, and feedback and built-in shapes and connectors module to create diagrams, mapping out administrative workflows.

• MURAL allows professionals to create and edit visual stories by selecting icons from a centralized library.

• It allows users to capture and store content and ideas in a centralized repository, add images or GIFs using a drag-and-drop functionality, and support free-hand sketching and writing.

• It lets teams invite colleagues to collaborate on projects, sketch designs, import photos, provide feedback on ideas, and distribute digital murals via hyperlinks.