Mural Pricing, Features, Reviews and Alternatives

It's amazing for facilitating remote meetings and enabling equal participation between people all over the world.

User management is the stickiest part. You can deactivate people who become inactive so you aren't being billed for them, but Slack has a nice feature that automatically does that and automatically turns them back on. If you deactivate someone, an admin must manually reactivate them upon request. It's a minor admin slowdown, separate from the actual functionality of the collaboration tools.

I love how easy Mural makes the process of visual 'mind-mapping' among remote co-workers. If we want to do an exercise, for example, that requires virtual 'sticky-notes' for brainstorming process improvements, Mural facilitates this process seamlessly.

Mural does take a little time to get up to speed on using it. You can definitely jump right in on some of the basic features, but to use some of its more advanced features (keyboard shortcuts, for example), it will take some time to learn them.

Best feature is the outline function which allows you to create steps into the MURAL

Commands are not intuitive Sticky notes are always the same size shapes can be a bit unflexible

As a designer I use Mural daily to run co-design workshop with dozens of people. The simplicity of the tool makes it easy to understand and use even for people that are not much into technology. A couple of features I particularly appreciate are the content library (even though should be improved) and the possibility to multiple templates from different companies. Also che call feature looks interesting even though I never used it so far.

There are things that needs improvement fast. I'll list a few. 1. Rooms should allow to sort murals in alphabetical order and to have a simple list visualization. Also names should not be cut like they are now (the only way to see the full name is via the tooltip) 2. Rooms and archive in my opinion are not enough to organize murals. It would be way better to have rooms and then the possibility to organize...

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I love that I can send anyone a link to a MURAL board and within 5 minutes they're totally comfortable using it. Yet beyond its simple on-boarding experience is a lot of flexibility that supports a wide variety of use cases.

There are some small interaction details reduce elegance: I'm not crazy about how its arrows/lines connect to notes/shapes. And it's hard to have a consistent typographic hierarchy, because text scales with shapes, and there's no other way to control type size.