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Call Recording Software Integrated with Adobe Commerce (2026)

Last updated: April 2026

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7 software options

CTM logo

CTM

Conversation analytics for marketing attribution

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CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

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VCC Live logo

VCC Live

All-in-one Cloud Contact Center Software

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Easy to deploy cloud-based contact center solution with advanced calling features, management and operator platforms, data security, system integrations and real-time statistics.

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LiveAgent logo

LiveAgent

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is an extensive call recording solution that allows businesses to manage inbound and outbound calls and customer interactions via phone, live chat, and social media. It helps agents create amazing contact center experiences.

Start with a 1 month free trial, no credit card required.

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Freshdesk logo

Freshdesk

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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CloudTalk logo

CloudTalk

Cloud-based call center software for sales and support teams

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CloudTalk is a VoIP phone system built for modern companies. Make things easier for your call center managers with 70+ advanced call monitoring features, including seamless call recording. Improving customer interactions has never been easier! Try a 14-day trial, absolutely FREE.

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Cresta logo

Cresta

AI-based sales enablement solution

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Cresta is an enterprise-grade generative AI platform built specifically for contact centers. The platform is trained on a company's personal data, enabling it to deliver human-centric AI agents that can resolve complex customer issues. Cresta's AI agents help contact centers cut costs while ensuring quality, with compliance protocols to regulate behavior and protect against attacks.

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Zendesk Suite logo

Zendesk Suite

AI powered customer service across all channels

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Zendesk offers an AI-powered service platform that unifies conversations from multiple channels. It features AI agents for resolving inquiries, ticketing for support requests, and analytics for tracking service quality. Its Resolution Learning Loop technology enhances automation by integrating AI, human agents, and knowledge resources on one platform.

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