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IVR
Real time analytics

Top Rated IVR Software with Real time analytics - Page 8

Last updated: September 2026

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190 software options

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Maqsam

4.5

(11)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud and mobile-based contact center solution

Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

Landis Contact Center

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Contact center solution

Landis Contact Center is the a certified Microsoft Teams contact center, built using the native Microsoft Communications APIs. Designed to unlock the full potential of MS Teams calling, this solution enables businesses to deliver customer service, improving productivity and customer satisfaction through integration with existing tools.

AI Rudder

(0)

Cloud AI contact center for enterprise B2C ops

AI Rudder is a cloud-based contact center automation platform using AI voice, chat, and omnichannel agents to automate high-volume B2C.

Dialbird

(0)

Unified communication platform for business teams

Dialbird is a business phone system that consolidates voice calls, SMS, RCS messaging, and team chat into shared inboxes for collaborative communication management. The platform features smart call routing, call menus, voicemail, recording capabilities, and admin controls for managing team access to business numbers and contacts. Dialbird operates on carrier-grade infrastructure and is accessible across web, iOS, and Android devices.

AI IP PBX

(0)

Boosting business talk with AI innovation.

astTECS IP PBX is an open-source asterisk platform with all high-end features that make your business easy and efficient. It brings you powerful and cutting-edge AI-Powered PBX solutions, designed to revolutionize your business communication infrastructure.

EasyGoIVR

(0)

Transform Your Call Center Dynamics with EasyGoIVR.

EasyGoIVR streamlines call management, boosts efficiency, and enhances customer satisfaction.

SanIPPBX

(0)

IP PBX system

SAN Softwares' San-IPPBX connects multi-branched offices over the internet, while offering features like Live Call Monitoring, CDR Dashboard.

HoduPBX

5.0

(22)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

VoIP and communication management system

HoduPBX is a VoIP communication system tailored for global businesses that provides various features including auto attendant, call monitoring, call routing, and real-time analytics and reporting, and more. Furthermore, it integrates with various CRM systems and supports a range of hardware devices.

*astTECS IVR

(0)

Seamless Conversations, Elevated Experiences

*astTECS IVR optimizes customer-business communication via automation, smart routing, and personalization, enhancing experiences, boosting productivity, and fueling growth.

DCDial

(0)

Contact center solution

DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

CenturionCARES

(0)

Innovative customer experience and contact center software.

For nearly four decades CARES ACD, IVR and PBX software solutions have helped organizations elevate their operational efficiency and deliver superior self-help and live agent experiences to their customers. At CenturionCARES, we understand call center people because we are call center people.

Office24by7

(0)

All-in-One Office Automation Solutions

Office24by7 IVR software allows businesses to design intelligent call flows with no-code configuration. It routes callers to the right teams, captures key inputs, triggers workflows, and ensures faster response times without adding operational complexity.

NDT VoIP Solutions

(0)

NDT VoIP streamlines communication and day-to-day operations

NDT VoIP Solutions is a hosted VoIP telephone technology system that revolutionizes business communications. It includes key features such as voicemail, recording, faxing, and conferencing, plus a seamless integration with LCS’ property management software, Rent Manager.

Teltrac

4.3

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

You Can’t Manage What You Can’t Measure

Efficient, comprehensive, Teltrac G7 brings Call Accounting to a new level. Instant reporting & analytics, real time monitoring & alerts, highly flexible reporting, supporting all call types & all communications technologies & equipment/service vendors. Deployable on server or via hosted cloud.

Expertflow Contact Center

(0)

Banks, Mobile Operators, Utilities, Healthcare, Airlines

Expertflow Contact Center integrates voice, chat, video, web & social media channels with market-leading AI and CRM solutions to automate and enhance customer experience. We equip agents with knowledgebase and CRM integrated bots and tools thus considerably reducing call handling time.

Read more about Expertflow Contact Center

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