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Top Rated IVR Software with Real time analytics - Page 5

Last updated: November 2026

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125 software options

ROUTEE logo

Unified communications & transactional emails

Routee, powered by AMD Telecom, provides Web and API Communication as a Service solutions, so as to expand and simplify communication capabilities between people, applications, corporations, and technology. Organizations are able to utilize forms of messaging, voice, and verification.

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inconnect logo

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Bird logo

Enterprise cloud communications platform

Easily build your an IVR menu that interacts with callers, gathers information, and routes calls to the most appropriate people within your team.

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Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

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Zoho Voice logo

Cloud-based business phone for SMB sales and support teams

Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

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Ameyo logo

All-in-one Contact Center Software

An all-in-one customer interaction suite powering over a billion interactions worldwide

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Five9 logo

Cloud contact and call center software

Five9 IVR helps your customers solve problems faster, allowing your teams to focus on higher-value interactions, and boosting your customer satisfaction scores.

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NiCE CXone logo

Cloud-based contact center software

For organizations around the globe, NICE provides customer experience (CX) solutions that increase customer satisfaction, boost operational efficiency, and strengthen brand value.

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Aircall logo

Cloud-based phone & AI comms for SMB & mid-market

Stop wasting your team's precious call time doing something an IVR menu can handle better.

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8x8 Work logo

Integrated contact center, voice, chat, video, and APIs

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

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GoContact logo

Contact Center as a Service (CCaaS) platform

An intuitive IVR for you and your Customers. With GoContact you will have a visual IVR builder that allows your team, even the ones without technical knowledge, to create, configure and activate an IVR that enables customer service and improves call distribution.

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Personalized Agent Intelligent Routing (PAIR) logo

AI-enabled automated call routing software

PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

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SOGEDES.X logo

Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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comdesk logo

comdesk is call center software to aid customer service

AI-powered IVR automates calls, reduces workload & improves CX with smart routing, self-service & CRM integration.

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Telecmi logo

Business phone system

TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

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Thrio logo

Contact center technology. Done right.

Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.

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Hammer Cloud Platform logo

Automated self-service testing platform

Hammer Cloud Platform is a fully automated self-service testing platform for voice applications and contact center systems. It helps teams quickly
detect and measure performance issues by automating QA, regression, load, and ongoing active testing efforts across the entire development lifecycle.

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DialLink logo

The Best Phone System for Small Businesses

DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

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AI Rudder logo

Cloud AI contact center for enterprise B2C ops

AI Rudder is a cloud-based contact center automation platform using AI voice, chat, and omnichannel agents to automate high-volume B2C.

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AI IP PBX logo

Boosting business talk with AI innovation.

astTECS IP PBX is an open-source asterisk platform with all high-end features that make your business easy and efficient. It brings you powerful and cutting-edge AI-Powered PBX solutions, designed to revolutionize your business communication infrastructure.

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EasyGoIVR logo

Transform Your Call Center Dynamics with EasyGoIVR.

EasyGoIVR streamlines call management, boosts efficiency, and enhances customer satisfaction.

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SanIPPBX logo

IP PBX system

SAN Softwares' San-IPPBX connects multi-branched offices over the internet, while offering features like Live Call Monitoring, CDR Dashboard.

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*astTECS IVR logo

Seamless Conversations, Elevated Experiences

*astTECS IVR optimizes customer-business communication via automation, smart routing, and personalization, enhancing experiences, boosting productivity, and fueling growth.

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Office24by7 logo

All-in-One Office Automation Solutions

Office24by7 IVR software allows businesses to design intelligent call flows with no-code configuration. It routes callers to the right teams, captures key inputs, triggers workflows, and ensures faster response times without adding operational complexity.

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NDT VoIP Solutions logo

NDT VoIP streamlines communication and day-to-day operations

NDT VoIP Solutions is a hosted VoIP telephone technology system that revolutionizes business communications. It includes key features such as voicemail, recording, faxing, and conferencing, plus a seamless integration with LCS’ property management software, Rent Manager.

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